We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth the money”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Plus Bass Hotel & Suites
Ranked #2 of 5 Hotels in Leeds
Certificate of Excellence
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not worth the money”
Reviewed 16 July 2012

We stayed in the local Days Inn last time and thought maybe this hotel would offer a little nicer accommodation. For the difference in cost, we found several smaller things added up to disappointment.

1) Breakfast - was just ok. Eggs looked like pre-frozen patties (yes, patties) someone put in a microwave or steamer. Waffle machine was decent. Pastries were average. Coffee was pretty good. Holiday Inn has been my long time favorite for breakfast buffet's and this didn't even come close.

2) King room was more $$ so we went for a queen room with two beds (odd right?). The first two nights we stayed in one bed that was so saggy we felt like we were going to roll out of the bed. On the third, we switched to the other queen and felt it was in better shape.

3) Shower went back and forth between hot and super cold. Next day my husband mentioned it happened again, then I got in the shower and got it yet again. I called and asked them if they knew of the issue, which they did not. Offered to look at it the next day.

4) Wifi went out. Called the front desk again. They had no idea it was out. Was able to dig out a cable and plug into the wall, which was working.

5) AC unit has dials for low / high cool / heat etc with a dial for intensity of 1-9. We are on our last day and have tried all sort of combos and either feel we are frying or freezing. Plus it is odd and will sometimes turn on for maybe 10 seconds at a time. Maybe move to the modern age and get a thermostat?

6) Staff were friendly when we did talk to them. When I did ask them about misc things etc they were prompt and attentive.

7) Pool and hot tub were very nice. Pool area was extremely hot due to the hot tub, but opening the door helped.

The hotel itself feels more upscale with the paint job, art and nicer decor, but they are falling behind on the fundamentals that made the hotel nicer to start with. I can now see why people spring for the Hampton or just go to the Days Inn. I don't plan on coming back here.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChicagoGirl74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

173 reviews from our community

Traveller rating
    85
    44
    26
    10
    8
See reviews for
70
37
16
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Lee's Summit, Missouri
Level Contributor
102 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 June 2012

Saw a special on tv with best western ceo and the chains commitment to cleanliness. We thought we would try it out. The hotel was only 6 years old so it had a newness feel. The rooms were clean ans we got a good deal directly from the bw site. This was a 5 star until breakfast. It was a full breakfast ((waffles eggs, sausage). However the food was cold and not good. Hopefully it was a bad day.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgaeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2012 via mobile

We stay here at least twice a year with our 10-lb. dog. We ask for the same room each time - it is roomy, clean and best of all - not a bit of smoke odor. The beds are so comfortable, we usually sleep late (curtains keep room dark as night). I do wish they'd keep breakfast out past 9 a.m.! I recommend this hotel!

Stayed May 2012, travelled with family
Helpful?
3 Thank scobryan57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrtle Beach, Sc
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 May 2012

Hotel has warm friendly and helpful staff. The hot tub and pool was nice, but the room seemed too hot. The hotel was not easy to find as there was no sign at the highway entrence to tell you that the hotel was set back behind some restaurants. Other than these it was an enjoyable stay

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank junglybill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardendale, Alabama, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 January 2012

Stayed one night had the whirlpool suite , everything was lovely and comfortable, fresh coffee all the time. The bed was very comfortable and the breakfast was good too. I would highly recommend this hotel and am looking forward to going there again . I give this hotel an A+++++++++++++!!!!! thank you to the staff at BEST WESTERN PLUS Bass Hotel & Suites

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Angie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, La
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 November 2011

We stayed for one night and had everything we needed. The front desk greeted us and made us feel welcome. The room was comfortable with all the amenities we required. The breakfast had many choices from cereal to hot foods including make your own waffles. The hotel is convenient to several restaurants. We would definitely stay again.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HappyRetiree023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 October 2011

When I hear the name "Best Western" I tend to think old, run down ect, but this was a great hotel! We were traveling and wanted to stop halfway to our destination which was Leeds, AL. There are only 5 hotels I could find in Leeds. After reading the reviews I picked this one because It was right off I-20 and it had good reviews! I was not disappointed!!!! The room was updated. Carpet was in great shape. Furniture was cute and in perfect condition. The towels were nice and thick. The bed was awesome!! The breakfast bar was good ie fruit, eggs, sausage patties, waffles, cereal, pastries, biscuits plus coffee, milk and juice choices. Last but not least the hotel as a whole was very clean. I could not find anything that I can complain about. I most definitely will stay here again!! The price was great too!!

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Destinbeaches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Leeds
4.6 mi away
Hampton Inn Birmingham / Leeds, AL
0.1 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#4 of 5 in Leeds
37 reviews
14.1 mi away
Comfort Suites Pell City
Comfort Suites Pell City
#2 of 5 in Pell City
97 reviews
Show Prices
Show Prices
Show Prices
9.3 mi away
Hampton Inn & Suites Birmingham East Irondale
7.8 mi away
Hampton Inn Birmingham / Trussville
14.9 mi away
Drury Inn & Suites Birmingham Southeast
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Bass Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Bass Hotel & Suites

Property: Best Western Plus Bass Hotel & Suites
Address: 1949 Village Dr, Leeds, AL 35094-1133
Phone Number:
Region: United States > Alabama > Leeds
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Leeds
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Bass Hotel & Suites 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Ctrip TA, Travel Republic (UK), Agoda and HotelQuickly so you can book your Best Western Plus Bass Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Leeds
Leeds Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing