When we arrived the desk attendant was just leaving with a van full of pilots to drop off at the airport, which we didn't know for about 10 minutes while we waited at the front desk for service. Finally, someone told us that guy in the van was the attendant and had gone to the airport. We then left to go pick up a sandwich for supper. When we returned he was back and apologized for being gone but said that is normal procedure and they often have to leave the hotel unattended to shuttle back and forth from the airport. Although this is a good way to gain pilot business, I don't think it helps to maintain the business of other travelers and this hotel should hire someone else to drive the shuttle. He gave us a free upgrade to a jacuzzi suite, which was nice. Although we didn't use the heated indoor pool or the hot tub, we heard other guests complaining that the pool heater wasn't working and neither was the hot tub. The room was clean, the bed was comfortable, and the breakfast was typical of any Country Inns free breakfast buffet.
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