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Hampton Inn Madison
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Reviews (392)
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All reviewswarm cookiesclose to the airportroom was cleangreat hotelrecommend this hotel to anyoneminutes from the airportexcellent stayinternet connectioneasy accessshort drivefresh fruitmeeting roomhotel stayfast foodredstone arsenalhuntsville airportthe staff was great
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Reviewed 12 October 2013

Clean needs new carpet. NO consistencey to welcome Hilton Honors program participants. Poorly staffed at check in desk. Poor Signage to indicate alternate entrances, location of carts. NO newspapers offered for breakfast or free to guests who request them. Poor desk personnel performance in terms of making adjustments to the bill at checkout. A newly trained Desk person was not given support as a trainee re: billing etc. He had to ask for help. Kitchen staff were very helpful but food was marginal. At least cereals were offered. Coffee was good. No bottled water in room for Silver Level guests, now acknowledgement that we were a silver level. Had to wati in line for service whereas many other Hampton's have a separate line for Hilton Honors Guests.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

We have stayed at this Hampton Inn for 7 years, on each of our visits to see our son and family. Our grandchildren always come and stay a night or two with us and are always very welcome. It is always nice to see hotel employees who have been there and remember us from our previous visits. We like being close to the airport when we arrive and leave.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
Thank Philip J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

The service was outstanding from start to finish. Due to being a housecleaner I checked for the cleanliness of my room and other area of the hotel because I was curious. It was cleanest hotel I had ever visited. The personnel's "good mornings" were awesome and even the other guests were polite too. I enjoyed the 5p-7p cookie feast---absolutely to die for---very good. Hampton is the best.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

My husband and I recently stayed here because of it's proximity to the airport. This hotel is well kept and feels very safe. All of the staff were friendly and very attentive. Serena (front desk) in particular was amazing. She helped us make local arrangements and packed us travels packs with snacks and drinks since our plane was leaving before breakfast. She even noticed that it was my husband's birthday and put a happy birthday note on his. We used the airport shuttle service as well. This service is great!

The rooms were well maintained and exceptionally clean. The bed linens were nice and the bed was very comfy. We will certainly stay here again on all returning trips to the Huntsville area.

  • Stayed: September 2013, travelled as a couple
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Thank Jenni L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

This hotel has just what you want. The rooms are clean and spacious. The beds are comfortable...a little firm. The linens are amazing and changed fresh daily. The staff was friendly and helpful. Breakfast was good but the fruit could have been fresher. Checkin/checkout was efficient. This is a great value.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank hamiltonclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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