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“Best place in india”
5 of 5 bubbles Review of Karma Royal Palms

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Karma Royal Palms
Ranked #2 of 14 Hotels in Benaulim
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best place in india”
Reviewed 21 April 2014 via mobile

Neha sharma gave us heavenly treat in5days stay at clean n calm villas good mgt we enjoyed dance singing song in the la trattoria lounge
Tricks other daily games
Pool is clean n superb services
Thanks

Stayed April 2014, travelled with family
Helpful?
1 Thank Prashant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 22 April 2014
Dear Prashant,

Thanks for taking the time out and sharing your review.
I am so delighted to hear you enjoyed your vacation with us.
You are missed at the Retro nights when you sang so well and everyone enjoyed!

We are hoping to see you back again for another great vacation.

Best Wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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693 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (218)
Date | Rating
  • English first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 April 2014

Very well maintained hotel and time share resort. Our one bed apartment on the third floor - good exercise since no lift - was equipped with all you would need to make your own occasional meal including the latest induction plate. (Not that we ever used it as eating out in the many restaurants within a step of the resort is so inexpensive).
The bed was very comfortable and the apartment had two balconies, one facing towards the rear and the other towards the front and reception, each one big enough for a couple of chairs and a clothes drying thingie for the wet swimwear and gave us a choice of shade or sun all day.
There is a restaurant on the site but it always looked rather empty and we never ate there. It is called the Trattoria but their menu featured the usual wide range of food types from Indian to Chinese and with English type meals in between.Anything ordered for eating around the pool comes from there and it did look very nice.
The area around the large swimming pool has been nicely decked since the first time I saw the Royal Palms some five years ago when the pool had simply rather nasty concrete around it. Indeed the whole place looks nicely decorated both inside and out. Our apartment had been recently refurbished we were told and it did look like it had.
We stayed 8 nights and although this place is quite expensive for India you do get a large living room with cable tv, a good modern bathroom, a/c and a king sized bedroom, so most people would probably feel it was worth the money. The staff we met were helpful and pleasant.
Now the beach is not very near. I would say it is about a 15 minute walk along the road. There are places right on the beach if that is important to you. But the Royal Palms is right in the midst of the little town with its many shops and bars and restaurants so that in the evening you do not have to go far for supper.

Room Tip: No lifts and there are some apartments on the fourth floor. Check which floor if you aren't fit.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Journeyman41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 5 April 2014
Dear Guest,

Thanks for taking the time out and sharing this comprehensive review.

We are so happy to know that you enjoyed the comfort of our new refurbished apartments and you found the resort value for money.

Thank you so much for appreciating the staff and recognizing their efforts. We endeavor to provide the best possible service and ensure all our guests have a memorable holiday.

We do hope to see you again for yet another great vacation with us.
Best Wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2014

This place is in the middle of the small town of Benaulim,,but this town is very quiet after about 10. Pm . It's very convenient for all the facilities,restaurants and walking to the beautiful beach and all the excellent beach shacks. The bus services to the nearest big town of Margao are on hand and in Magao you can get buses to everywhere. The complex is very clean and well kept and the service to the apartments is second to none,the domestics actually clean and any problems put right within the hour or the latest the same day. We love it have been there most years since 1998 we feel very well cared for there.

Room Tip: Reception will do there very best to help you get the best of the place. All the apartments have rec...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PlfcReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 31 March 2014
Dear Guest,

Thanks for taking the time and sharing your feedback about the resort and its surroundings. I am sure other travelers will find this information very useful.

I really appreciate that you recognize the efforts the team puts in maintaining the property. We do have an excellent team who are happy to ensure prompt service and make our guests happy.
I am delighted to hear that you feel cared for at Royal Palms because that’s what we strive for and we feel further motivated when our efforts are acknowledged.

Its been great that you have been coming here since 98 and we look forward to have you back every year.

Wishing you many more memorable vacations at Royal Palms!

Best Wishes!
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Kolkata (Calcutta), India
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 March 2014

one of d est to stay for weekend. The service is appreciable. Being a resort it has all d facilities that it should have in it. The swimming pool is d est place to spend d evening. The rooms are spacious nd cozy. The modular kitchen is a special attraction.

Room Tip: road side room
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PROJJALSAHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 31 March 2014
Dear Guest,

Thank you for choosing to stay at Royal Palms!
We are so happy to hear this was one of your best stays at our resort and you enjoyed all the facilities.
Thanks for appreciating the service, we do endeavor to offer the best possible services to all our guests and ensure they have a comfortable and memorable vacation.

We look forward to having you back for another great vacation.

Best Wishes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 26 March 2014

Here are my issues in the recent stay in RGBC - Royal Palms during my stay with family & friends in march 2014
1. The reception staff asked us to wait for over 15 minutes since the bell boy was having dinner at 8 PM. We had been traveling for 12 hours already !! Even after that we argued and then they had to call someone else to help us with our luggage
2. This is strictly a 2-3 star hotel. They have 3 floors, no lifts, apartment style construction with no AC in the sitting / dining area, and poorly maintained window ACs in the bedrooms.
3. The pool is very clean, however the surrounding area was being renovated, there were no markings as to where we were supposed to change or the washroom was, and the change room was very dirty - it had s**t on the floor!
4. The maintenance people were repeatedly told that the powerpoint in our bedroom was not working, but they did not come until we made a written complaint to the GM
5. The common area was poorly lit, with the stair case having at least 2 fused lights. Again this was informed to the maintenance staff, but over the course of 4 days that we stayed, no action was taken.
6. Our friends child fell ill, and the parents wanted to order in. However, the room service people did not pick up the phone repeatedly, and when we called the reception, they just asked us to call back the room service later. Finally, we went out and bought the food from a nearby restaurant.

There are a few things positive, which is why the place is just poor, and not terrible
1. The pool is clean.
2. Some of the cleaning staff is smiling and helpful
3. It is cheap, and located next to a bustling market.
The beach is at least a 10-15 minutes walk, but is nice & clean too

The GM - Neha is probably not in complete control and does not appear to know what is going in the resort. Staff appears unmotivated and disinterested, and work supervision appears absent.
They wanted us to buy the time share of RGBC, but seeing the condition of this property, we politely declined.
Still, we had a good trip to goa inspite of the resort.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank docgaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 28 March 2014
Dear Guest,

Thank you for staying with us on our promotional offer.
As we already spoke while you were here about all these issues, we have taken necessary corrective measures on the same to ensure this doesn't happen again.

Once again do accept my apologies for the experience you had. And as I mentioned to you this is unusual happening at our resort, as we mostly receive very positive feedback especially about the team and property maintenance.

We do hope you give us another opportunity to service you and ensure you have a great experience the next time you visit us.

Warm Regards
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Chennai (Madras), India
Level Contributor
275 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 24 March 2014

I had stayed in this resort for 5 days from 15th to 20th march 2014. I consider this as one of my best resort's stay in the recent past. In spite being a very big resort of sprawling complex, the maintenance is extremely good. I was amazed at the way the blue dressed staff, keep the whole area buzzing with their cleaning activities whether it be the swimming pool or the lawns & gardens or interior road and path ways or the cottages or any other activity.

We enjoyed the beautiful swimming pool and relaxed around it on many occasions. The resort is conveniently located on a busy road with all type of restaurants, shops and a super market. There is a taxi stand just outside the Entrance for our travel needs. But the fact remains, that the taxi fares are bit on the higher side, which is a common feature all over Goa resorts.

There is a very useful store with in the complex,the rates of which are reasonable from where we can buy our daily needs from news paper,milk, to all beverages(including alcoholic drinks), groceries etc..there is very well equipped gym and children's play area. The in house Air conditioned bar & restaurant is excellent for the service and the quality of food items. The rates are slightly higher when compared to the restaurants outside the resort. But I preferred to take the food in the in-house restaurant itself, as i could not compromise on the neatness and quality by going out.

The room service was great. Rooms were cleaned every day by replacing all the towels and other items in the bath room.The air conditioning and hot water facility was excellent.

The main Benaulim beach was just walking distance from the resort.

When I am to comment on the best of part of my stay in the resort, it is the excellent manners, pleasing attitude and smiling faces of all the staff starting from the Manager Mr. Migul, Ms.Merlin at the reception, Ms.Rayna at the stores to name a few and all the other staff whose names I do not remember. I was told very nicely about the general manger M/s Neha whom I missed to meet during my stay.

I wish to visit and stay in this resort for longer duration in the years to come.

Room Tip: Since they keep upgrading the cottages, pl. ask for a refurbished cottage. I stayed in ground floor...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gajarajan1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 25 March 2014
Dear Guest,
Thank you for taking the time and sharing your feedback on the resort.

When we receive such positive reviews, we know our job is done and it motivates us further.

Thank you for appreciating all the hard work the team puts in the resort upkeep. We do have an excellent team who strive to ensure all guests are happy and comfortable.

Am so glad to hear you were looked after well by the staff and you enjoyed our restaurant and other facilities.
I did miss meeting you this time but nevertheless am sure I will meet you next time for another great vacation at Royal Palms!
Hope to see you soon and wishing you many more memorable vacations ahead…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 March 2014

We stayed for 3nights .Good quiet place to be if you going with a large group of friends and family. Had nice indoor amenties if you don't wanna step out much. Value for money place. I would recommend it for people wanting to explore South Goa.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neelambari-WARTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Resorts_India, General Manager at Karma Royal Palms, responded to this review, 25 March 2014
Dear Guest,

Thank you for choosing to stay at Royal Palms!

I am glad to hear you enjoyed our amenities and the resort activities.
We do try our best to ensure all our guests have a comfortable and enjoyable vacation.

Thanks for recommending our resort and we do hope to see you back here for another great vacation.
Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Karma Royal Palms

Property: Karma Royal Palms
Address: Vasvado, Benaulim 403716, India
Region: India > Goa > Salcette District > Benaulim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Benaulim
#4 Romantic Hotel in Benaulim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Karma Royal Palms 3*
Number of rooms: 174
Official Description (provided by the hotel):
The Karma Royal Palms is a beautiful time share resort with a selection of studios, one and two bedroom apartments. Landscaped with lovely gardens that also feature the palm trees that give the resort its name, this resort is just a ten minute walk to Benaulim beach. The Karma Royal Palms offers you the whole range of holiday amenities to help you have that complete vacation that you deserve. The 24 hour reception, gymnasium and children's activity programme all contribute to making your holiday as comfortable as possible while giving you the opportunity to discover the joys of Goan culture. Margao city the commercial hub of South Goa is just a 10 minute drive away if you like bustling markets and a spot of bargaining. You can also liven up your holiday with water sports, excursions and trips all organized by the travel desk. ... more   less 
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Also Known As:
Royal Goan Beach Club At Royal Palms Hotel Benaulim
Royal Goan Beach Hotel
Royal Goan Beach Resort
Royal Goan Beach Benaulim
Karma Royal Palms Goa/Benaulim

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