visited Taj Exotica with my family and my 2.5 yr old daughter. Can definitely say one thing that the warmth and care which a person experiences in the Taj hotels are quite unique and different as compared to others... u can see that the warmth is genuine and not a forced gesture.
there was a welcome drink on arrival and a delicious cookie for the little one. We were shown to our room and it was neat and clean. We had taken the garden villa room and it was nice and spacious; the only drawback being that it had a twin bed and not a kingsize one. They joined both the beds together because with the toddler it was very much needed but as one can expect a joined twin bed will not have the same comfort as a double bed!
there were entertainment acts in the main lobby every evening and it was quite nice- a magic show one day, african acrobats another day and a dance another evening... all were worth seeing and well presented. The Tex kids centre also had activities chalked out for the kids everyday though in terms of toddler entertainment i think they can add in a few more things! The play area outside was also quite nice but due to the rains it was quite mucky and could not be used much.
The food was excellent... we tried a different restaurant each of the 3 nights we were there and were not all disappointed by any one... the hara masla paneer starter in the Eugenia coffee shop was outstanding and so was the baklava at the Miguel Arcanjo restaurant. The staff was very attentive and they even provided veg khichdi for the toddler.
The property is quite spread out and while booking rooms just ensure you are close to the main lobby else you end up being cart dependent for going there... the swimming pool was also clean and big and there was also a kiddies pool with a slide. The beach is just 5 mins away from the pool area and it sure is a must see... clear water and clean sand and u can really spend time there or even take a nice leisurely walk.
Toddlers are pampered by everyone and everyday there is a treat for them- my little one was spoiled by presents like a teddy bear on one day, a cushion cover with her name embroidered another day, a doll another time and chocolates and cookies...
there was a problem of ants near the tea-coffee maker area in our room. We told the house keeping about it and they took all measures to rectify it. Also one evening a lizard came in and my little one was petrified and was howling. Upon telling at the reception the manager met us and was quite apologetic.
i would say that the staff there is outstanding.... on the 2nd last day i misplaced my digital camera and did not remember about it till the next day when we were to check out... i immediately called up the front desk and they tried to find it but till we checked out it was not found... the head of security also came and did a room check but no luck... The manager Mr. Siddharth Jain was so kind that he told his staff to take a few pictures of us from their digital camera and he mailed it to us so that at least we would have memories of our trip... real sweet gesture on their part...
that was not all... on the way to the airport i received a call from the security head and he said that they had found my camera... he also went on to say that after getting the boarding pass please wait and do not do security check because they were immediately sending someone in another car to the airport to hand over my camera to me... what can i say... i was overjoyed and overwhelmed at the extent to which Taj extends their hospitality and care... within a short time the lady who had welcomed us at our arrival on the airport came and handed over the camera to me... wow i was thankful beyond words because more than the value of the camera it is the memories of my trip which i got back :)
overall a very pleasant and memorable stay and u feel so welcome and the entire staff right from the cart drivers to the waiters to the house keeping staff are so polite and courteous and well mannered that u feel like re-visiting it again and again. Thank u Mr Siddharth for all the warm gestures and care, it was a pleasure staying at Taj Exotica.
- Official Description (provided by the hotel):
- Situated on the south coast of Goa on the Benaulim beach, a mere 27 km from the airport, this 56 acre 140 room resort has a 700 meter beach frontage and a lovely view of the sea. With 3 specialty restaurants, a beach front seasonal seafood shack, a 24 hour all day diner, 2 bars, 2 spas and a seasonal outdoor spa pavilion, this resort is a popular haunt for the international as well as domestic travelers. ... more less
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- Also Known As:
- Taj Exotica Goa Benaulim
- Taj Exotica Goa Hotel Benaulim
- Taj Exotica Hotel Goa
- Taj Exotica Resort & Spa Goa Benaulim