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“Lovely, well appointed rooms” 4 of 5 bubbles
Review of Citrus Goa

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Citrus Goa
Ranked #4 of 107 Hotels in Calangute
Certificate of Excellence
ahmedabad
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely, well appointed rooms”
4 of 5 bubbles Reviewed 7 November 2013

We had seen this hotel on our way to Calangute during a previous visit and thought it looked nice, so when my father suggested we stay there for two nights, we readily agreed. I had a few reservations since the hotel is based off a busy and crowded road and in fact looks rather small from the exterior. We were pleasantly surprised to see a rather large compound behind the rather small exterior, with all rooms having balconies and a layout like a block of flats. The rooms were well appointed, quite spacious with absolutely no street noise. The bath products had a citrusy scent to them to keep with the theme of the hotel. The only hitch was a case of "Previous Resident Syndrome", as in we found a discarded cigarette in one of the drawers and the room service menu was torn. The breakfast was well planned and quite good, though the restaurant needs to be a little bit bigger as it seemed a little cramped at times. The service at the tables was prompt and the mini-bar well stocked and quite cheap.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank masha_raima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 9 November 2013
Dear Guest,

Namaste!

I would like to thank you for your kind feedback regarding your stay with us. Your point on the "Previous Resident Syndrome" & room service menu is well taken and I assure you that this is an exception and not a norm in our hotel. The concerned personnel have been sensitized to this and we shall make sure that this is not repeated.

We look forward to seeing you again soon at Citrus Goa.

Warm Regards

Rahul Mehta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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904 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Mumbai (Bombay), India
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

I stayed in Citrus Goa in Nov first week along with family. We had booked two rooms ( 25/26). Initially I was not that keen to explore Citrus but this stay has changed my perception. We had a very good experience. The hotel is at very good central location and the staff was very courteous. The service standards were really very high in terms of quality of the food, delivery and price. Breakfast serving is lavish and is served very professionally. Calangute main beach is just 5 min walk..calangute's other beaches are 5-7kms ride. Candolim is also not more than 10-12kms. Citrus hotel is also surrounded with some good restaurants, so if you dont want eat in the hotel, the restaurants are at a stone throw away distance. The hotel decor is great, rooms/bathrooms and attached balcony are quite spacious. Rooms are very clean. Breakfast was good but can be great. All in all we had a great experience and will come back again.

Room Tip: Dont take rooms near the pool.
See more room tips
  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rajitdavidson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 9 November 2013
Dear Mr Davidson,

Namaste!

I would like to take this opportunity to thank you for patronizing Citrus and your favorable feedback about the hotel. We take immense pride in our service standards and deliver-ability. It is heartening to note that our guests are satisfied with our efforts.

Hoping to see you again at Citrus Goa soon..
Warm regards

Rahul Mehta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 November 2013

Was an almost week long trip to Goa. Selected this hotel cause we wanted to stay in Calangute. Nice staff, always cordial. Location was very good. Except breakfast did not eat here so cannot comment on the food. The location was great. Rooms are decent.. Nice hotel.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jolath19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 4 November 2013
Dear Sir,

Namaste!

We are delighted that you enjoyed your stay at Citrus Goa. You are absolutely right with the location as we are located in the middle of the party district in Goa, in close proximity to all the hot spots in town.

It'll be our pleasure to host you again. Looking forward to seeing you in Citrus Goa soon.

Warm Regards

Rahul Mehta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 October 2013

I visited Citrus, Goa from 10th to 15th October 2013 along with my family and had a very good experience. The hotel is at very good central location and the staff was very courteous. The service standards were really very high in terms of quality of the food, delivery and price. Breakfast serving is lavish and is served very professionally. The hotel manager Rahul Dev was very supportive and guided us well throughout our stay!! Highly recommended venue in Goa.

Deepak Aswani

Room Tip: All rooms are well located, rooms with a pool view would be good.
See more room tips
  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank deepak a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 1 November 2013
Dear Deepak,

Namaste!

It was indeed a pleasure getting to know you and the family. Your kind words on your stay are deeply appreciated. Do give my regards to your family and wishing all of you a very happy Diwali.

Hoping to see you again at Citrus Goa Soon.

Warm Regards

Rahul Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 October 2013

I stayed at Citrus for 3 days with my wife and kid. The staff took good care of us. Breakfast was excellent..... Special thanks to the Chef Sumanta and restaurant staff - Amar... and others.
Will definitely stay at Citrus again.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MartinM_92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 1 November 2013
Dear Martin,

Namaste!

Thank you for patronizing Citrus & your kind words about the hotel. We are extremely glad that you enjoyed your stay with us.
Hoping to see you Soon at Citrus Goa.

Warm Regards

Rahul Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

I stayed for 3 days and it was a very good stay and experience at the hotel. Location wise it is very good as it is very near to the beach which is at walkable distance. Rooms are very neat and clean. I stayed at premium rooms but that block did not have lift and during rains (it was raining when I visited) the stairs are bit slippery. But, the staff were very helpful and courteous and overall experience with them was nice. Swimming pool is ok and just adjacent to the restaurant. Breakfast spread is very good and also the live food counter the available options was very good. Room service and housekeeping was also good.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vaidyaenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 26 October 2013
Dear Vaidya,

Namaste!

At the outset I would like to thank you for patronizing Citrus and favorable comments of your stay. Rains do play spoilsport at times but we try and ensure that our guests are inconvenienced as less as possible. I take pride in that fact that our breakfast spread is second to none in the industry and is ably supplemented by the options on our live counters.

We take great efforts and pride in our service standards to deliver the best for all our esteemed customers.

hoping to see you soon at Citrus Goa.

Warm Regards

Rahul Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

Excellent place to stay and Spend your Chilled out holiday in Goa....

Although from outside you wont be able to make out the size of the hotel, once you enter, the place is just awesome.....lovely swimming pool........excellent ambiance.........good food spread.....Close to Calangute beach....we just freaked out here!

Room Tip: If you are ok spending a bit more while your Goa trip, then this is the place for you and your famil...
See more room tips
  • Stayed December 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sujay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahulDMehta, General Manager at Citrus Goa, responded to this review, 24 October 2013
Dear Sujay,

Namaste!

At the outset I would like to thank you for patronizing Citrus and your kind words of appreciation. We are delighted that you enjoyed your stay with us. The hotel as you rightly mentioned is spread over more than an acre of land and enjoys one of the best locations anyone can ask for. Walking distance from the beach and in close proximity to all the hot spots of north Goa.
It will be our pleasure to host you again when you visit Goa next. Hoping to see you soon at Citrus Goa.

Warm Regards

Rahul Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citrus Goa

Property: Citrus Goa
Address: Umtavaddo, Calangute 412107, India
Region: India > Goa > Calangute
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Calangute
#6 Family Hotel in Calangute
#9 Romantic Hotel in Calangute
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Citrus Goa 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Citrus Goa Hotel Calangute
Citrus Goa Calangute

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