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Citrus Goa
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Reviews (1,068)
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Show reviews that mention
All reviewscalangute beachswimming poolvalue for moneywalking distanceexcellent hotelbreakfast spreadrestaurant staffmini barrooms are spacioushouse keepingcomfortable staycourteous stafffront officegreat hospitalityspecial thanksexcellent staynice property
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646 - 651 of 1,068 reviews
Reviewed 7 June 2014

It is very nice quiet hotel, very good staff , especially at restaurant. Rooms are very clean..nice ac .I will certainly advise this hotel.veg food is very delicious. .prices should be little competitive. Very close to calangute beach.sorrounded but still quite. I will love to visit if I come to goa again.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank sachin u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShyamSharma, General Manager at Citrus Goa, responded to this reviewResponded 30 January 2017

Dear Guest,

Namaste !!!

Thank you so much for such a lovely review.

We're glad to know that our services were delighted. Thank you for sharing your experience at our resort on this forum. We hope to welcome you again it was a pleasure serving you.
We look forward to welcoming you back soon.

Best Regards
Shyam Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Professionally managed in every aspect.

Only on the check out day the Restaurant Staff became over courteous, perhaps with expectations of a tip, Citrus could do well to have a common tipping box or something. Its kind of awkward when all Restaurant Staff who dont help much on other days, become super courteous on the last day! I'd rather prefer tipping only to the cooks, some customising of tips should be there.
Food was really good at all times. Not very expensive, well presented and great taste! No need to visit outside restaurants, which is quite confusing and not cheap either.

Room Tip: Ask for a bargain if you dont care for room view. Else dont select rooms 1 & 3. overlooks operations areas, not very pleasant, keep curtains closed all times.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Kaushik J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShyamSharma, General Manager at Citrus Goa, responded to this reviewResponded 29 January 2017

Dear Guest,
Namaste !!!
Thank you for an amazing review on TripAdvisor.

We are grateful for your patronage, and I am happy to learn that your stay experience was amazing.

Your kind words of appreciation act as a great source of motivation for my team.

We eagerly await to welcome you back soon.

Best regards,
Shyam Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

We visited Goa around May end ... SInce its off season we booked our tickets just few days before our trip. I normally check tripadvisor reviews before planning my trips and visits and this hotel had received very good reviews.. I should say it was indeed a good stay

Location:
It is just 5 mins walk to Calangute beach from the hotel. The shopping area is also near by. So the location is real good. Baga beach is also close by. The road to Fort Aguada has everything right from KFC to Baskin Robins to Domioes... Just outside the hotel u get bikes and car on rent. Its very easy and convenient

Service:
The service is excellent ... the staff are friendly and helpful... They reassured that everything is proper and any inconvenience were taken care of immediately. The Front office, housekeeping, room service and restaurant staff all are very efficient and friendly. We had carried our 5 month old baby to our trip and sleeping was an issue... we requested Room service staff not to ring bell but instead knock.. They made it a point to knock and come in... Thanks guys

Rooms:
The room was clean and tidy. A breathe of fresh air after a long day out special Thanks to the Housekeeping dept. Good Job... Things were arranged neatly no matter how messed up our room was.

Property:
The property is well maintained. Its neat and clean. Its nice to be surrounded by plants... and cute animal sculptures. Kids are real attracted to them. Swimming pool is the middle so you get view from rooms and restaurant.. I loved the Buddha statue at the entrance too..

Food:
I feel Breakfast menu is just awesome... a wide variety to choose from. Its just mouth watering. I feel you can just have a heavy breakfast and just skip lunch... Its simply delicious.. Dosas, sambhar, pongal, sandwiches, Fresh cut fruits, Moong dal khicidi, Juice, Milkshakes are simply awesome... Morning and at night you get buffet system. The food for Lunch and dinner are also good.. But breakfast is mind blowing...
One request: It would be great if there is consistency in taste. At times we order something as we loved it a lot and next time it tastes different. The food is great just a small note to make it even better.

Overall it was a great experience. Looking forward to coming here again.

Room Tip: Pool view room are good.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AartiShankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShyamSharma, General Manager at Citrus Goa, responded to this reviewResponded 30 January 2017

Dear Guest,
Namaste !!!
Thank you for a review on TripAdvisor.

We are grateful for your patronage, and I am happy to learn that your stay experience was amazing.

Your kind words of appreciation act as a great source of motivation for my team.

We eagerly await to welcome you back soon.

Best regards,
Shyam Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

The hospitality standards are excellent. The front office, house keeping, room service and the restaurant staff are all very polite, courteous and always willing to serve with a smile. The room service menu is restricted during the non lunch / dinner timings, though. The buffet breakfast spread and quality are the highlights of the place.

It's a good idea to avail an air package if travelling from Delhi as that really works out very well. They have good airport transfers and sight seeing services.

The pool is small - 3.5 - 4.5 Feet deep. Ideal for families with small kids, though!!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sanjeev U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShyamSharma, General Manager at Citrus Goa, responded to this reviewResponded 30 January 2017

Dear Guest,
Namaste !!!
Thank you for a review on TripAdvisor.

We are grateful for your patronage, and I am happy to learn that your stay experience was amazing.

Your kind words of appreciation act as a great source of motivation for my team.

We eagerly await to welcome you back soon.

Best regards,
Shyam Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed here as part of a tour package for 4 nights last month, our package included Bfast & Dinner but I wasn't sure I would have dinner here as we prefer to hit the shacks when in Goa. However, they surprised us with absolutely delicious food that was always served with smile. Chef Sumant was right on the money with all his dishes and the service staff led by Subba made sure that we came back to the hotel every evening for dinner and then went back to the shacks.

The hotel itself has a good location, walking distance from Calangute beach and the rooms are also very decent and neat.

The only area of improvement could be the small size of their restaurant and swimming pool considering that it was a 50+ rooms property. I did point it out to the GM Rahul and he promptly informed me that they were already working on re-doing them in the off-season.

Overall, I will certainly recommend the stay.

Room Tip: Go for the higher floors
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank mohitsplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShyamSharma, General Manager at Citrus Goa, responded to this reviewResponded 29 January 2017

Dear Guest,

Namaste !!!

Thank you for the sharing this lovely review about your recent stay at Citrus Goa.

I am happy to learn we turned your stay into a memorable experience and that you enjoyed the quality of service and dedication of our team members.

It is our endeavor to provide our guests the very best and we are glad you recognized our efforts.

We look forward to welcoming you back soon.

Best regards,

Shyam Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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