We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Location , POOR Atitude of Hotel staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Adamo The Bellus Goa
Ranked #15 of 119 Hotels in Calangute
Certificate of Excellence
Reviewed 14 April 2014

If your only preference is location , than you can go for it.

If we talk about other things -

* Hotel Staff - POOR // They behave like they have paid you for the service. Poor coordination between different departments of hotel, they advice guest to take burden of their negligence
* Hygiene & House keeping - Very POOR // swimming pool or rooms or restaurant .. whatever .. all are in poor condition
* FOOD -- More than Average
* Rooms - Average (Regency is the room we stayed in)

I thing rating of this Hotel is going down day by day . I thing top management should put a check on the staff.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tushar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 15 April 2014

Dear Guest,

Regret to read your feedback about your stay with us. The team and I are addressing your highlighted concerns very seriously and are looking into the services issues you faced. I understand that we fell short of providing you with a relaxing holiday, however i hope that we can invite you back for a more memorable stay the next time around .

Regards
Hanumant Naik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (508)
Traveller rating
Traveller type
Time of year
Language

204 - 210 of 508 reviews

Reviewed 12 April 2014

visited GOA with family very recently ,March'2014 and stayed at Adamo the Bellus.As we entered the narrow and bumpy approach road ,I got little apprehensive but kept myself positive.Then as we reached the Hotel Entrance,Sinking feeling Started to Creep in becoz of Deep yellow Colour and a very ordinary Reception But...what commenced from there on was a wonderful experience to remember.Very well mannered staff,beautiful rooms,elegant ambience backed by superb performances at Dinner (especially Rajasthani folk Dance)..Best part was,having a gr8 dinner and then walking upto Calangute beach everyday which is in near vicnity..We all ,including my 1.5 year old tiny tot enjoyed a lot and left the Hotel smiling and very happy !! Whenever we visit GOA again,it has to be Adamo The bellus again for sure !! :)

Room Tip: Choose Regency Rooms in newly renovated Blocks just opposite to reception area !!
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RahulYuvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 15 April 2014

Dear Guest,

Thank you very much for posting your views about your experience with the TripAdvisor community.

All of us are delighted to know that you have had an enjoyable and a comfortable stay with us. Your mention of our service makes us feel proud, which will encourage us further to achieve greater heights.

We eagerly await for your return and hope to be your preferred destination in Goa.

Regards
Hanumant Naik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

Adamo The Bellus is really an excellent property based at very good location. Food is really good,

I would difinately like to appreciate their senior chef - Mr. Palash, he really understands his customers and their taste very well. He is excellent in his profession.

Mr. Suresh, the pool incharge was also very co-operative.

I strongly recommend this property.

Amit Dudeja

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AKD692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 15 April 2014

Dear Guest,

Thank you very much for posting your views about your experience with the TripAdvisor community.

All of us are delighted to know that you have had an enjoyable and a comfortable stay with us. Your mention of our service makes us feel proud, which will encourage us further to achieve greater heights.

We eagerly await for your return and hope to be your preferred destination in Goa.

Regards
Hanumant Naik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

hi,please be patient..this one might be a little long..
i stayed at this place for 4 days about a week ago, chose it only after reading so many reviews here at tripadvisor..the stay was quite pleasant with good facilities bar,pool,spa etc and the food was descent too.. but then something really bad happened on the very last day...
all of us had done these stupid temporary tattoos done on baga(im gonna regret it my whole life) which left some stains on the bedsheet and towels and later realized that the hotel has put a small play-card in the room saying " don't wipe your temp tattoo with towel, it can cost you 1k"
so on the last day, the housekeeping staff came in to see the room condition and informed they'll charge 7k for the damage done to bed sheet,pillow cover and towel.for bed sheet i can still understand, but charging 1k each for that torn out reused towel and pillow cover was completely vague.When we tried to question, the staff replied and i quote" you indians don't know how to take care of things.You come and damage the properly and then argue". I was stunned to hear this from the staff.From that very moment till next 2 hours, we were shouted at, yelled at, humiliated and god knows what.I expected at-least the reception staff would be a little polite but even they were very rude,even with the female members of our group.. rude would actually be an understatement..the main manager then called us to his office and the very first thing he said was" i have been hearing and watching your conversation on cctv".I'm shocked again. How can he claim to have seen a conversation happening inside a room.Have they put camera and microphones inside the room? is that even legal? the best reason he could give for charging us so weirdly was "the property rates in mumbai have reached crores and you guys are cribbing about just 7k"..i dont know how he came up with that explanation.. anyways..to my surprise even he was rude and impudent , rude enough to order the security guards not to let us out and shut the gates..the females of our group were obviously terrified with this..i wanted to call the police helpline, but we could have missed our flight and i couldn't have afforded that.. finally we paid 4k and left.. i remember i was so frustrated that i had to request the reception lady to stop talking to me , she was scolding me like a small kid asking for a candy bar.

after coming back to gurgaon and starting to live my routine life, i really dont care about the extra buks that i had to pay, however, what really haunts me and makes me sad is the humiliation and the discrimination i had to face because of the color of my skin, that too in my very own country. this is not the first time ive seen this happening in goa, but really never expected this from the highly educated,skilled,trained and professional staff and managers of such a reputed hotel.if you really have so much problems with indians, why do you even let them in?

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
10  Thank rohit_kumar_anshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 10 April 2014

Dear Guest,

We regret the negative review of our resort. We would like to respond from our end that we do everything possible to give our guests luxurious rooms and amenities. It really hurts us when guests like you misuse the amenities provided and damage hotel property.

We have kept notices in all rooms about the temporary tattoo stains on linen are not washable and for this reason we need to discard the entire linen and you will be charged 1000/- INR per linen as a damage charge. but still even when you saw notices and giving you reminders about not to use linen after your temporary tattoos you still ignored the notices.

You had to agree that you misused our amenities but you over reacted to attract attention. You just had to pay the damage charges and go without arguing but you started to argue with our manager at front desk. You got reaction from manager because you started abusing and using wrong language to our front office colleagues and stating that our manager and staff is not cooperative just because they asked for damage charges i do not agree.

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

Hi,

I would like to share my reviews for the hotel.The staff is very incoperative, aggressive,impolite,impatience and very rude. There was a hoarding kept in which it was written that "If u use temprorary tatoos and wipe the tattoos on bedsheets u will be fined Rs 1000 or more". We have not seen the hoarding and gone for the temprorary tattoos. We slept in the hotel room and unintentionally our tattoo marks were present on the bedsheet. We excepted our mistake. But the hotel staff charged us Rs. 7000 for the same. The pricing is as below:-
1) Two pillow covers -2000
2) Three bedsheets- Rs. 3000
3) Two torned and bad conditioned towels- Rs. 2000
So, they have charged us Rs 7000 for the tatoos.The staff was really impolite and the manager was an immatured person who doesn't know how to talk to people.
Also, they discriminate between indians and non indians.
Please dont go there.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank NehalBhandari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 9 April 2014

Dear Guest,

We regret the negative review of our resort. We would like to respond from our end that we do everything possible to give our guests luxurious rooms and amenities. It really hurts us when guests like you misuse the amenities provided and damage hotel property.

We have kept notices in all rooms about the temporary tattoo stains on linen are not washable and for this reason we need to discard the entire linen and you will be charged 1000/- INR per linen as a damage charge. but still even when you saw notices and giving you reminders about not to use linen after your temporary tattoos you still ignored the notices.

You had to agree that you misused our amenities but you over reacted to attract attention. You just had to pay the damage charges and go without arguing but you started to argue with our manager at front desk. You got reaction from manager because you started abusing and using wrong language to our front office colleagues and stating that our manager and staff is not cooperative just because they asked for damage charges i do not agree.

Thanks
Hanumant Naik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

We stayed at Adamo The Bellus for 4 Nights from 1st April.2014 to 5th April 2014 in Regency(Higher) category room. The Room is quite good. Furniture is good. Minibar is there in the room. You are provided an electronic safe to keep your valuables (although we didnt use the safe).

Breakfast provided is fine with a variety of English, South Indian and north indian food. Laundry service is fine.
You can experience power cuts. Room Service really needs to be improved. We asked for a bottle opener and had to call again to get the same.

Overall its a good hotel to stay. I may stay at same hotel again.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ShilpiKAnand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 9 April 2014

Dear Guest,

Thank you for your feedback. While I am happy to read your positive comments, I also want to apologize on behalf of the team for falling short of providing you with a perfect holiday.

I regret that your room service experience was not a positive one. I have shared your comments regarding the service with F&B team who will take the necessary steps to ensure that we do not have a repeat incident like this.

Regards
Hanumant Naik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile

NO WAY....
.i m staying at the same place right now and just wanted to let everybody know.....this is not the place to be.
Though rooms are good enough with all amenities but staff is not at all cooperative....
What if you do if you dont even get food worth eating.....FOOD IS HOPELESS.
since the very first day of my visit ....(it has been three days by now)...the swimming pool is under maitenance.
I had gone through all other rewievs but seems all those were fake...
Never ever suggest anybody for this place.

Stayed: April 2014, travelled with family
2  Thank lovel1440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo Hospitali... N, General Manager at Adamo The Bellus Goa, responded to this reviewResponded 9 April 2014

Dear Guest,

While we take pride in our offering and our services, which many guest praise and rave about, we do acknowledge that it did not happen with your stay. We are truly apologetic for the lapses. We wish to reassure your faith in us and request you to stay with us again as we have addressed all the issues that have made your stay inconvenient. Looking forward giving you a warm and memorable experience.

Regards
Hanumant Naik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Calangute hotels
0.8 mi away
Ocean Palms Goa
Ocean Palms Goa
#8 of 119 in Calangute
624 reviews
0.1 mi away
Citrus Goa
Citrus Goa
#5 of 119 in Calangute
1,010 reviews
0.8 mi away
The Park Calangute Goa
The Park Calangute Goa
#9 of 119 in Calangute
564 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
ibis Styles Goa Calangute Resort
0.7 mi away
Fahrenheit Hotels and Resorts
0.5 mi away
SinQ Beach Resort
SinQ Beach Resort
#14 of 119 in Calangute
360 reviews
Show Prices
Show Prices
Show Prices

Been to Adamo The Bellus Goa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Adamo The Bellus Goa

Address: Naika Vaddo, Calangute 403516, India
Region: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Calangute
#6 Luxury Hotel in Calangute
#9 On the Beach Hotel in Calangute
#15 Family Hotel in Calangute
#18 Romantic Hotel in Calangute
Price Range: £67 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Adamo The Bellus Goa 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Expedia, Hotels.com, Ebookers, 5viajes2012 S.L., HotelsClick, HotelQuickly and getaroom.com so you can book your Adamo The Bellus Goa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Adamo The Bellus Goa Hotel Calangute
Adamo The Bellus Goa Calangute

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing