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The Golden Suites & Spa
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Reviews (138)
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All reviewslavish buffetbedroom suiteawesome hospitalitynorth goabig roommarket areavalue for moneymorning breakfastcalangute beachcooperative staffawesome stayplace to staythe hotel staffwelcome drinknice propertyinductionajay
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129 - 134 of 138 reviews
Reviewed 11 May 2013

Firstly i suggest management to put some sign-boards on main roads of calangute as it is very hard to find/locate this place for the first time. But at last when i found this place the experience was too good..! Located slightly away from the beach (approx 1.5 kms), this place is exquisitely designed and has a class of its own. It manages to shun out the hustle bustle of the extremely crowded Calangute area but is still within a very accessible distance from the beach. Set in proper Modern amenites with kitchnett in rooms, this place is home away from home.
I had the best holidays ever.. Everything was perfect, the breakfast, lunch, room service, cleanliness, pool & so on... Everything was perfect..! I would like to thank arun, who took a great care of us at check-in, stay & check out.. It's a great place, whenever i will be in goa next time there is no need for me to search for the hotels over the websites.
The look for the hotel is like white house & a king staying in a palace. Staff is courteous and extremely helpful.

  • Stayed: May 2013, travelled with family
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2  Thank Sanjana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

As you walk through the doors for the first time, greeted by a smiling host, you know life doesn't get much better. We had a lovely room on the top floor for our stay.Good choice of food options and attentive service. Lovely little touches like the room cleaners making an elephant and a little man out of towels and leaving on your bed to bring a smile to your face on your return. Whatever others have said about rooms perhaps not having all the luxury of other hotels, it's the view and the taste of paradise that wins the day. Enjoy.ed.............!!!!!!!!!!

  • Stayed: March 2013, travelled with family
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2  Thank jk_lato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apartments_13, General Manager at The Golden Suites & Spa, responded to this reviewResponded 12 August 2014

Dear Sir,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your feedback on TripAdvisor with us. It gives us immense pleasure to know that you and your family have liked our two bedroom apartments.

thank you appreciating our lovely little touches about the room cleaners making an elephant and a little man out of towels and leaving on your bed to bring a smile to your face on your return.

We are honoured to have you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times. We wish to see you soon with us.

Do visit us on Face book and be updated on activities, offers and events planned at “THE GOLDEN PALMS HOTEL & SPA”.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2013

I along with my family and friends were supposed to travel to Goa for christmas... And made our bookings with GoGoa... We were promised that it was a beautiful property with lush paddy fields, beautiful rooms and a swimming pool too... We were in a state of shock when we reached there after having travelled for around 12 hours from Mumbai... The hotel seemed more like a flat system having been converted into a hotel with no greenery or any other resort kind of amenities around... It was terrible... Called up GoGoa immediately, questioning them on the fake promises they gave us and guess what... They went back on their words and said that there was nothing they could do about it.... Had to put up with the average rooms and below standard food for 4 days.... Every time I took rice there was bound to be a pebble in it... No choices in menu either... Just one veg and one non veg main course... And the so called swimming pool.... It was more like a water tank which must not have been cleaned for ages...

Stayed out of the hotel for most of the time .... Please avoid this hotel and make sure u don't make bookings through GoGoa ever....

  • Stayed: December 2012
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3  Thank Dandad78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apartments_13, General Manager at The Golden Suites & Spa, responded to this reviewResponded 12 August 2014

Dear Mr. Dandad,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your feedback on TripAdvisor with us. It gives us sheer disappointed to know that the image thought by you of our hotel was different at your visit. Yes we are a appartment hotel which is expressed to all travel agents & our own website which states the same. The food menu is decided and prepared keeping in mind of all our guests from various destinations. If any item is an unlike, we do give a option in change.

We are honoured to have you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times. We wish to see you soon with us.

Do visit us on Face book and be updated on activities, offers and events planned at “THE GOLDEN PALMS HOTEL & SPA”.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2013

There is No relation between the name of the hotel and the services which you get there.

Starting with Day 1 we arrived at around 11 am and got the room by 11.30 am which was pretty good as the check in time was 12.

The only good thing about this hotel are the rooms.
They were well decorated, neat and clean. We took an suite which was located on the 1st floor.

The suite was with 2 bedrooms with 3 bathrooms, kitchen, a Big living Room with Dining and 2 Balconies.

It was strange that when they gave us the kitchen, there were no utensils.

So as i said earlier rooms are only the good part of the hotel nothing else.

Small pool which is always dirty with rude staff.

Breakfast has very little menu and the same stuff everyday. When you go for breakfast you are about to get into a tiny dining room with limited space and people get jammed while taking food.

There is No AC in that room neither in the Lounge.

The worst part is there is no WiFi in the rooms as they promise.

WiFi is only available in the lounge and they promised at the time of booking that WiFi is available in the rooms as well. We stayed there for 3 nights and we never got WiFi there.

The WiFi was down for past 1 week and they didn't bother to get it repaired.

They offer you free billiards. There is no Billiards table at all. It is a Normal French table with Pool Balls on it. And again there is no sign of air inside it with water drooling from the top.

I shall never again come back with the amount of money spent on this.

Room Tip: PLease do not book any rooms in this hotel. Its a CON.
  • Stayed: February 2013, travelled as a couple
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3  Thank Vijayjose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013 via mobile

This is a relatively new hotel shoe-horned onto a narrow plot on the edge of Calangute one side overlooks the car park - the other open paddy fields. There is a small pool tucked alongside. We never saw it used. We were in a suite on the 4th floor with two double bedrooms and generously proportioned living space. Room air conditioning worked fine during our stay.

The hotel was a longish walk from the centre of Calangute and the beach with busy streets so walking not recommended.

The best aspect of the hotel was our family suite which had acres of space. Bad things: breakfast in a tiny over sun-hot room with barely any choice (we only had breakfast once - once was enough), a narrow mean site with the barest of amenities, long way from the centre, shoddy workmanship in the rooms: for example loose sockets, intermittently hot water, the electronic key card which failed repeatedly, over zealous staff knocking on the door at all hours.

We didn't book the hotel ourselves - but through an agent Southall Travel who we thought were unreliable. We have no idea how much of the price for our six day stay went to the hotel and so cannot comment on value. We paid for two doubles so the offer of a suite when we arrived may have favoured the agents and hotel owner.

As it was our first time in Goa we have no comparison with other hotels quality-wise. We would rate this hotel as between two and thre stars. Based on what we paid the agent: four stars was what we expected.

Overall our stay could have been worse - some of the staff tried hard and were funny. But compared to other far-flung hotels we've stayed in recently - Golden Palms was to put it kindly - pretty basic!

  • Stayed: December 2012
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3  Thank TonyandChris43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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