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“Best resort in North Goa” 5 of 5 bubbles
Review of La Calypso Goa

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La Calypso Goa
Ranked #24 of 110 Hotels in Calangute
BALI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best resort in North Goa”
5 of 5 bubbles Reviewed 28 October 2013 via mobile

I had visited this awesome place from 24th to 28th oct on my first anniversary. Whole experience is just brilliant. From check in to check out. Very good helpful hotel staff from reception desk to swimming pool guy to shack waiter. . Hotel has his own own access to beach which is the best thing.rwsort ia juat next to some famous restaurants like brittos, bistro and many more also walking distance to tito lane where u find famous night clubs. Whole in whole good experience, good location and awesome service. Guys I am coming again..

Stayed October 2013, travelled as a couple
Helpful?
Thank A_ROY25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 30 October 2013
Dear Sir,

THANK YOU !!!

On behalf of the entire team of "La Calypso - Goa" I thank you for your positive comments and its makes us proud to see that our efforts have resulted in your stay being memorable and pleasant.

We look forward to you and your family giving us more opportunities to serve you in the future and your comments to make us better professionals.

Once again thanking you for giving us an opportunity to make your stay here with us at "La Calypso - Goa" memorable.

Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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258 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 22 October 2013

Overall a 2.5 star hotel with a 3.5 star wrapping. Overpriced and lacking service of a 4 star "resort" The stay was decent but not as expected.

Rooms:
We were booked in a suite. It was very spacious with a sit out balcony. That didn't help as there were lots of bugs and insects due to the foliage. The suite had 2 air conditioning units which did not work well. They kept the room cool. Old units which needed servicing and replacement. Temperature control system didn’t work. The Bed was a queen size and mattresses were comfortable. Sheets were not elegant, soft and comfortable but very mediocre and sleep-able. Very basic and bedroom didn't have the luxurious feel. Blankets and pillows were were 2.5/ 3 star quality. Again just mediocre. Room walls were not maintained well. Seems like kids had drawn over it, stains at places and not well kept. No decor at all in the room. Very basic light fittings with on and off functionality. Biggest problem was all the outlets were not universal to accommodate other plugs. Only 220V fixtures. Most hotels have a universal outlet which accommodates a 110V plug though the power supplied is 220V. Not the case here. Desk, couch served the purpose but chairs seems to have been gotten from a flea market. Not comfortable at all.

Food.
Food was edible. Had to reorder eggs 3 times on the first day. It was soaked in oil enough to give a heart attack. The staff seemed they did not want to be there with terrible service. Not paying attention to the guests sitting. Had to yell and call out to them. All of them seemed irritated and upset. Not a friendly atmosphere. Had an acceptable menu selection for a 2.5 star buffet. Deepak, one of the wait staff is the friendliest person there and only one that had a big smile at all times. Very friendly and always welcoming.

Service.
Room service was good, prompt and friendly. However the front desk staff was incompetent and not at all friendly or hospitable. Catering staff was decent and friendly. But had to keep reaching out to them for simple requests like water, spoon, napkins, salt and pepper etc. These are basic things staff needs to be trained on. Upon arriving at breakfast at 1030 there was no room and the small cafe was packed. So we requested them to have them serve us in the room. While our package included meals they said if they serve us in the room we would have to pay for it. We wanted eggs which were anyways available on the buffet menu but yet if we ordered in the room, it was to be billed extra. She lacked common sense. So we had to wait till 11 when we were finally called for breakfast.

At the time of check in, the first thing they said was we were to pay upfront. Not asking for credit card to be put on file or anything. Pay the full amount up front. Not at all a norm at any 3 star hotel. Motel 6 will ask for payment upfront. But I suppose in India people portray their own behaviors and insecurities onto others. Because they behave in a fashion to try screw over the other person they expect to be screwed over. The point being their concern was not service, not quality but get the money and then the customer can tolerate the rest since the money has already been paid and they are not going to give it back. In the hospitality business you have to provide service and earn your customers trust. Not the case here. Since they did not have the correct outlets I had asked for a converter plug. Took them 2 hours and yet nothing was sent. On calling back they still did not understand and asked if I wanted a doctor. Some of the staff can barely understand English.

HOUSEKEEPING IS A DISASTER. NO sense of hygiene. I was in the room when they came to clean it. One of the guys who was cleaning took the hand towel and started wiping the bathroom. I am watching him as he is wiping the TOILET seat and around the toilet first. Then he is wiping the sink. After which he proceed to take the drinking glasses and wipe them with that same towel. Then wipes the spoon, coffee mug and stirring spoon with that same towel. DISGUSTING!. When I pointed it out he casually apologized and went about doing his routine. He was smiling to his fellow colleague and making it seem I was crazy in telling him what he did was wrong because he always did this in every room. Beyond disgusted by this. Cant change anyones behavior. The fact that he used the hand/face towel to begin with itself is unsanitary to begin with. Who knows where that has been washed and if it has been bleached before being put back.

Then the shower was not working so I complained to the front desk. They sent someone and the guy tried to tell me everything was normal. He told me to use the shower I needed to have it scathing hot or ice cold. Cant have it in the middle. If it was anywhere in between the water would cycle thru the extremes. From scathing hot towards cold and then hot. And their explanation was "this was normal."

The manager was understanding and friendly. He moved us to another room by the evening but had the same problem. The other room had no shower door. So when someone took a shower the whole bathroom was wet.

Mentioned both these red flags to the manager on duty during check out. He apologized but that was about it. The whole method of operation is just use the word “sorry” and be done with it. However nothing else will be done to gain the customer’s confidence. No other action taken for the water or the guy who cleaned the room. The training given to them is well if the customer is upset say “sorry” and move on. Cause well we said sorry but we are not going to do anything other than that. This is why they take the money upfront as they lack in service.

Air conditioning in the new room also didn't function well.

They charge for internet which is ridiculous. internet is a basic necessity like water, climate control and a bed. But they charge ridiculous prices and it is not even high speed as they claim.

So over all a very 2.5 star hotel with a 3.5 star packaging and overly priced. Not worth it at the rate they offer. Pricing should be about 10% to 15% lower for what they offer. Overall had a comfortable stay but the red flags were bad enough to make us think twice before re visiting. With a little bit of training and the right staff this has the potential to be a good resort making the stay very pleasant.

Room Tip: Beach front and villa rooms are better.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Fezident P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 24 October 2013
Dear Mr. Patel ,

Warm greetings from La Calypso, Goa !!!.

Thank you for choosing to stay with us at our resort and also for taking the time out to review the hotel on TripAdvisor.

At the onset , I am deeply disheartened to learn that you did not have a pleasant stay with us and we were not able to deliver a memorable holiday experience to you. We do not deny that in our endeavor to give the best for all guests we do update and renovate from time to time.

It is truly regrettable that you did not find the resort appropriate to satisfy your holiday needs and found the accommodation, food and service not to your taste and satisfaction. I am sure that you will appreciate that my colleagues did all in their capacity to make your holiday better.

Your feedback is surely very important to us and the concerns you have raised will be taken up seriously with the concerned departments for improvement.

Once again, Thank you for your feedback and my team and I do hope to have another opportunity to serve you and be able to meet your expectations and also to show you the difference your feedback has made.

With Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

We had stayed at this hotel from 4/11 Oct and after a lot of research and positive reviews we settled on La Calypso and we are very satisfied that it lived up to my expectations.

Prompt Meet & Greet at Airport & Comfortable Car for Transfer
Very Smooth Check-in though considering the hot weather a cold towel and some welcome drinks would have been better
We initially planned on staying at Beach Villas but am glad that Januska & Napoleon at Front Office clearly told me that it is quite a walk from the main property and thus we opted for Studio Rooms which were very comfortable.

Decor of the hotel and room is elegant nothing too fancy but of good standard.

All staff have been very helpful and smiling and hospitable including Tushar the Pool Man, Sushant the Service Guy at Pool Side & Ram, Tripathi Ji, Shailesh at La Shack who organised a beautiful setup at one of there beach facing gazebos for my wife's birthday.
Though a person doesn't mind paying for a cake and other decorations but still i had expected the cake to be given with Compliments of the hotel but never mind we had a great great time that evening.

The beach is just bang on the end of the hotel and kept very clean and you feel very secured seeing security personnel taking rounds of the area.

The inhouse casino was a bonus and you can easily get taxis and bikes on rent to roam about other places.

B/fast was a buffet with good food choices though it can be a little more elaborate as it should be of a 4 star category hotel.

On our last day we had hired a car to visit other places in Goa and we returned back at about 2 AM after we parked the car at the hotel parking and we spent a good five minutes and above collecting our stuff, locked the car and started moving towards our room when a security person came and said to park the car properly as it was slightly off the line marked for parking which we accept was our mistake but we just said to them that boss we have been here since five minutes and you could have told us this when we were already in the car collecting our staff why after we walked a few steps away ? It was then that he started arguing that it is your mistake and if you don't park properly we are not responsible if somebody dashes in the car etc etc.... since we were with ladies we took a backfoot and just parked the car properly and was about to leave when he again commented don't argue with us next time and do as we say.... we felt very insecure as his way of talking so of very low standard and that if we wont have kept quiet he could have probably hit us....

This was the most embarrassing and worst experience and apart from this we enjoyed every bit of our stay...

Room Tip: Premium Villas are the best ................. right in the middle of the big property very close to...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank forest_wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 22 October 2013
Dear Sir,

THANK YOU !!!

On behalf of the entire team of "La Calypso - Goa" I thank you for your positive comments and its makes us proud to see that our efforts have resulted in your stay being memorable and pleasant.

We have taken note of your comments and apologize for the inconvenience, we have taken this up with our Security department and assure you and all our esteemed guests that this will not be repeated again.

We look forward to you and your family giving us more opportunities to serve you in the future and your comments to make us better professionals.

Once again thanking you for giving us an opportunity to make your stay here with us at "La Calypso - Goa" memorable.

Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 3 October 2013

We had stayed at the La calypso resort in the month of jan'13. The hotels standard rooms have more of an apartment look than a resort. However the rooms are clean and well maintained and the location of the hotel is well placed in proximity to the beach. We had stayed in a suite room which are placed at the back end of the resort, closer to the main street of calangute. The walk to the beach is past the main reception area and it is really not that much of a distance. For those who want proximity to the beach of course the cottages are available but at a higher price. In our budget the suite was good value and the amenities offered are upto standard of a four star resort. The buffets were good and though the variety was limited but most of them tasted good. The pool area is adequate with the appropriate depths and the kiddie pool is a delight with two slides provided. The beach front has a shack owned by the hotel and also the white cabanas provided for guests to relax is very good and we really enjoyed spending our evenings sitting in the cabana and watching the sunset while sipping on drinks ordered from 'La Shack". The beach itself is a bit overcrowded with too many people/vendors in the evenings but still its an enjoyable scene sitting in our cabanas and watching the activities on the beach. Overall a good experience although not much can be said about the casino as its overcrowded with locals mostly and not well maintained. The staff is pleasant and friendly and does a good job of maintaining the resort.

Room Tip: Rooms at the back of the resort are quieter and the suite is good.
See more room tips
  • Stayed January 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 4 October 2013
Dear Sir,

THANK YOU !!!

On behalf of the entire team of "La Calypso - Goa" I thank you for your positive comments and its makes us proud to see that our efforts have resulted in your stay being memorable and pleasant.

We look forward to you and your family giving us more opportunities to serve you in the future and your comments to make us better professionals.

Once again thanking you for giving us an opportunity to make your stay here with us at "La Calypso - Goa" memorable.

Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 September 2013

We organized a School reunion meet at La Calypso. We had a fantastic time with some good service by the hotel staff. A very good breakfast spread.....stunning south Indian food - Idli with Chutney and Sambar....perfect way to start a day! Clean and spacious rooms. Lovely beach. Big THANKS to the hotel management team for making our reunion memorable.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RaviRao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 30 September 2013
Dear Mr. Rao,

THANK YOU !!!

On behalf of the entire team of "La Calypso - Goa" I thank you for your positive comments and its makes us proud to see that our efforts have resulted in your stay being memorable and pleasant.

We look forward to you and your family giving us more opportunities to serve you in the future and your comments to make us better professionals.

Once again thanking you for giving us an opportunity to make your stay here with us at "La Calypso - Goa" memorable.

Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 27 September 2013

It has a really good service and price with a perfect location. The hotel has a casino which also quite enthralling. The beach is clean and the food really good. Don't miss out on the Spa. The pool is fun. Room service is really good. Overall the best package.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Saboos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 29 September 2013
Dear Sir,

THANK YOU !!!

On behalf of the entire team of "La Calypso - Goa" I thank you for your positive comments and its makes us proud to see that our efforts have resulted in your stay being memorable and pleasant.

We look forward to you and your family giving us more opportunities to serve you in the future and your comments to make us better professionals.

Once again thanking you for giving us an opportunity to make your stay here with us at "La Calypso - Goa" memorable.

Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

A 5 minutes drive from Baga beach. Luxurious rooms, impeccable service, amazing amenities. Food was great (though a little expensive). Great location and very good service. A lot of shopping places nearby. Expensive but worth it. Will definitely visit again.

  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AsawariShirodkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-LaCalypso, Front Office Manager at La Calypso Goa, responded to this review, 28 September 2013
Dear Sir,

THANK YOU !!!

On behalf of the entire team of "La Calypso - Goa" I thank you for your positive comments and its makes us proud to see that our efforts have resulted in your stay being memorable and pleasant.

We look forward to you and your family giving us more opportunities to serve you in the future and your comments to make us better professionals.

Once again thanking you for giving us an opportunity to make your stay here with us at "La Calypso - Goa" memorable.

Warm Regards

Napoleon Abreu
Front Office Manager
La Calypso - Goa
fo@lacalypso.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Calypso Goa

Property: La Calypso Goa
Address: 7/129 B Saunta Vaddo | Calangute - Baga Road, Calangute 403516, India
Region: India > Goa > Calangute
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Calangute
#14 On the Beach Hotel in Calangute
#19 Romantic Hotel in Calangute
Price Range (Based on Average Rates): £
Hotel Class:3 star — La Calypso Goa 3*
Number of rooms: 60
Official Description (provided by the hotel):
Waves, sun & lots of fun is what La Calypso is all about. Doesn’t matter if you are a globe trotter, corporate guest, a family on vacation, foodie, happy go lucky wager or if you are looking to organize an event, party, wedding.. La Calypso is the place to be! With resorts, hotel, restaurant, casinos and many more offerings, Our group is one among the best in Hospitality industry of Goa. At La Calypso, our top priority is comfort and convenience of the guests. The facilities and amenities provided, not just satisfy the necessities of our clientele, but also indulge them in luxury. At La Calypso, with the numerous options we have for types of stay, amenities, setting and pricing, we strive to anticipate and fulfill your desires. With beautiful place, warm hospitality and excellent service it’a a given that your time spent at La Calypso will be the most memorable moments! La Calypso also promises a whole new experience of calmness and serene, through Swarn Spa, which brings together the wellness and well being. ... more   less 
Also Known As:
La Calypso Resort
La Calypso Calangute
La Calypso Goa Calangute

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