Staff are smiley, friendly & helpful to ALL guests, whether from UK, India or elsewhere. We had a a lot of Indian guests there for New Year and had a great time, wonderful people.
Arrived at Hotel Santiago at 2.30 in the morning. Facing a dark bumpy road and feeling apprehensive, we were greeted by the smiling hotel staff who carried our cases for us.
Was quickly checked in and went to our room. My friend`s face was a picture, she said “it’s not the Hilton is it”. No its Goa, but after the first night and getting over travelling. WE LOVED IT
Basic - but very clean. Twin bedded room with ceiling fan & air con, living area with extra bed as there were 3 of us. TV were never switched on. Kitchen area had a full size fridge with freezer box was equipped with cold beer, water and soft drinks. Kettle, coffee, tea & sugar. Tea was Tetley but doesn’t taste like ours, take your own. Coffee was Nescafe and good. Close the bathroom window in the nights to stop Mozzies getting in. Had a lovely balcony overlooking the pool. Ideal for an early morning cup of tea, with smiles from the staff.
We were AI as it wasn’t much difference to do this as to book flights.
Had a Thai restaurant where the food was brilliant, it was qui et, don’t know why, because the food was good. Staff were attentive and friendly. Excellent all around.
They also had an A la carte menu with a mixture of Goan dishes to steak & chips. They will cook whatever you ask for if they can, even if not on the menu.
The best food was when the Indian gusts visited for New Year and they done a more traditional buffet for them. WOW, spicy, traditional and truly good food. Some of the best meals I have ever had. They seem to think “us brits” cant do too spicey
Breakfast was a mix of traditional Goan with the omelette, toast, fruit options thrown in. Couldn’t fault it
This is what made this hotel and the holiday. THEY ARE AMAZING AND MAKE THIS HOTEL. I have never been anywhere, and I have travelled a lot, where the staff have gone out of their way so much to make your stay so enjoyable. By the end day they all remembered your name, I’m glad they had name badges as I have a head like a bucket. They cannot do enough for you, and it’s totally genuine. I really hope the Management appreciate what they have in their staff as without them it would be nothing. I cannot thank them enough for such fantastic hospitality.
Out & About
Gavin our Thomas Cook rep is a character and a half,, he’s brilliant, helpful, knowledgeable
We booked Elephants Castaway and Charity Gala dinner. All were brilliant. Castaway was a night or 2 in a tent on a deserted beach. The tent was fantastic, with en-suite bathroom. GLAMPING not camping
We visited Coco Joes bar nearly every day on Baga Beach. Again, the staff couldn’t do enough for you. Would even go and get a bottle of sea water to wash the sand off your feet, nothing is too much trouble. A lot of the “shack” staff are unpaid, they work for free and in return can offer their services, such as massage. This is their income. Even if you don’t want a massage they still look after you day and day out. We spent New Year’s Eve with them and it was AMAZING. We took lots of sweets / chocolate for the kids, they loved it, especially the children on the beach that were trying to was I have never seen such gratitude on anyone’s facei n all of my life. That look will haunt me forever. You should have seen him when I gave him a fiver.
We bought fruit on the beach every day, and the smiles we got made my day. Even though we didn’t eat it all, the kids, cows and buffaloes on the beach enjoyed it, and we helped the fruit ladies my making their “ wallets heavier and their loads lighter”. They work so hard.
Had nails / pedicure done 3 times on the beach… never do this at home but for £2.50,,,,
We saw a man sat in the dirt on the side of the road, obviously homeless collecting dry wood to start a fire. We stopped and gave him mangoes and 100 rupees, £1. He started cryuing and kissing our feet
A jeweller called Lucky`s Emporium opposite Cuba bar on way to beach was recommended. And my friend had a very expensive diamond reset in a ring. I have never ever seen her lost for words, but when she got it back she was so pleased she nearly cried. I then had a blue & white diamond ring made, its stunning, pic added but it doesn’t do it justice. I don’t normally buy things for me,,, but the comments I have had on it make me so happy.
We have had such an amazing time, 2 weeks is certainly not enough? In fact we are back again to Santiago Hotel in April.
I cannot commend this hotel & its staff enough even though they had to put up with rude arrogant Russians, not tarring everyone with the same brush, but the “smiles”, “pleases” & “thank you`s” were few and far between.
Everyone here survives on tips, their wages are diabolical, a waiter gets about £50 - £60 a MONTH. So don’t forget to tip the excellent service, its how they survive.
THANK YOU from the bottom of my heart for making it such a memorable holiday. Now I know why so many guests return again and again
Walter, David, Christopher, Sam, Pritesh, Nez, Lakesh, Paulo, Hiacynth, Sadar, Tahil, Chandon, Sunil, Lynn and Nundu. And anyone else I haven’t mentioned
Thank you Santiago SEE YOU SOON
- Official Description (provided by the hotel):
- Santiago Beach Resort the rooms are spacious and have an antique feel to it, the in-room amenities include air-conditioning, a coffee table, an electric kettle, mini-fridge and an LCD television with cable/ DTH connection. The clean and hygienic bathrooms come with hot and cold running water. ... more less
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- Also Known As:
- Santiago Hotel Calangute
- Hotel Santiago Goa
- Treebo Santiago Beach Resort Goa/Calangute