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“nice friendly hotel”

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Santiago Beach Resort
Ranked #28 of 125 Hotels in Calangute
Reviewed 18 March 2014

Just returned from a two week stay at santiago What a great friendly atmosphere. Cant do enough to please you. STaff are great Dont know how they remember everyones names. Got our room changed so i had no stairs to climb. Got us comfortable chairs for the balcony. Nothing is too much trouble.Made it a very memorable stay. Thank you all very much

  • Stayed: March 2014, travelled as a couple
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1  Thank bobcop_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 March 2014

Just back from a wonderful week at the Santiago. We arrived in the middle of a disaster (a young lad had badly hurt his leg in an accident we found out later), lots of screaming and worried/upset faces. We wondered what we had come to, but we were soon put at ease. We have never met such a friendly bunch of staff, they can’t do enough for you. We first met Hyacinth (Flower), Paul & David but there are so many more who deserve a mention. The staff alone make you want to go back.

The rooms are basic and a bit tired looking but cleaned everyday and the bed is comfortable. The living area has a sofa, tv, fridge (stocked with beer, soft drinks & water) and sink area. All rooms have a small balcony & ours overlooked the pool. The aircon is very noisy, so we switched it off at night. The ceiling fan was also a bit noisy but helped to drown outside noise, as we were near the reception. This never stopped us sleeping and one of us is a very light sleeper.

Wi-fi is now available. You can buy a day for 100 rupees, we brought 24 hours which lasts over 7 days for 300 rupees.

The food is excellent, we planned to eat out on at least one occasion but the food and service are so good we didn’t need to. We tried the Thai restaurant, which was ok but we were in Goa and preferred to eat the Goan food. Breakfast is a buffet style with a variety to choose from, but they do eggs & omelettes from the kitchen. Lunch is also buffet style but if you don’t fancy anything you can order from the kitchen too. Dinner is “a la carte” and there is plenty to choose from the menu, however a couple of additions to the starters would add a bit of variety. We preferred to eat local food and the onion bhajis got a bit repetitive. Everything we tried was cooked to perfection and perfectly spiced. The lamb rogan josh was very hot!

The beach was a 10 minute walk away but we needed it to walk off all the food we ate! This actually makes the hotel location better, as it’s set down a quiet road. Most days we wandered down for a stroll along the sand, to watch the locals on the beach. We did spend one day on the beach and so long as you buy drinks at a beach shack the sun beds are free. We brought pineapple from a lady on the beach for 80 rupees. Previously we’d been to South Goa, so the amount of shacks and people on the beach were an eye opener. We ventured to Tito’s lane one evening, this is the place to go if you want to party. We however, went to the beach for a quiet drink. The beach shacks are all lit up like Brighton seafront and there is loud music coming from every direction. We still enjoyed our drink and had good fun people watching.

All in all, this hotel is a gem. Don’t be put off by is distance from the beach, the staff are amazing and made our holiday a great one.

  • Stayed: February 2014, travelled as a couple
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2  Thank monza30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

Out third visit here, (Feb 2009, Mar 2010 & Feb 2014).

Nice to see the wonderful staff still all here. The wonderful reception team including Janet, the security guys, safe deposit man. The waiting staff, Walter, Pretesh, Nez, Chender, Paul, David, Sam, Hyacinth etc.

The food is still very good, with a good choice, this is the only all inclusive I've ever visited where the evening meal comes a la carte from a menu and is waiter service, rather than the usual horrid buffets with an invitation to eat a la carte a few times during your stay.

You never get to finish a drink before you are asked if you would like another, or in some cases one is delivered whilst you're not looking!

Breakfast wasn't quite as good as before, however with lively Baga on the doorstep, we seldom made breakfast anyway, opting instead for a lie in (after the night before) and rising to take brunch by the pool at 11am, where everything is cooked fresh to order and the omlettes are out of this world!

This time we stayed in room 112, previously twice in the room next door in 111. We purposely asked for one of these rooms as it is away from the pool area, near the Thai restaurant/breakfast area so it is quieter and these rooms have an interupted view of chipmunks running around in the trees outside the balconies, rather than people splashing about in the pool after too many Kingfishers! Initially a little disappointed that we didn't get room 111 for a third time, with more windows/natural light 112 proved the better room.

That said, the hotel rooms have not changed since our first visit in 2009, and money being spent on them is desperately needed. They are dark and with few low energy lights, throwing out a horrid harsh light against equally dark walls and the few equally dark soft furnishings, it is a rather gloomy affair, even with windows in room 112 on three sides!

We celebrated our birthdays whilst there a few weeks back, repeating that of 2009. 2009 the hotel delivered cake, flowers, port wine and birthday cards - this year neither of us received so much as "Happy Birthday!", except for the waiting staff at the pool bless them. We hadn't expected anything in 2009 and it was such a great surprise that perhaps we were wrong to expect the same again.

One thing that has changed since we were last here in 2010 is the now obvious Russian presence in both the hotel and the area as a whole.

It'll be a few years until we return to Goa and when we do we think we'll head to the South for a change of pace etc. If you're looking for great staff and good food and can overlook the rooms, then give this a try.

Room Tip: Not near the pool if you want to avoid noise.
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  • Stayed: February 2014, travelled as a couple
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Thank michelnoir1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

I would like everyone to know that I have removed my listing with regards to the Goa Jeweller ( Aderlaide ) as she as resloved any problem I had with her Thank you ,

With regards to Santiago it is still one of the best places to stay in Goa , Keep all the good work up ,

And still the best places to eat are Kindman ! Jameies ! Lazydays new place ! Royal Relish ! Relish New place !Why not Tasher for good fish & chips ,

Also Try out Jack the Jewller well recommended first shop on the right in the lane outside Santiago

Room Tip: Dont Use the taxis at the top of the lane they are more expensive than those on the main Road
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  • Stayed: December 2013, travelled as a couple
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Thank deelaw1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

Just returned after 2 weeks, staff fantastic. Excellent food choices. Will definitely go back. Thanks to David, Walter, Chris, lokesh, Sam, taheer, Sunil and the rest of the staff for making our stay so good

  • Stayed: February 2014, travelled as a couple
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4  Thank Lynne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

We didn't stay at the Santigo however we did eat in there on occasions.The pool area is clean and relaxing and even if your not a resident you can pay to use the pool and purchase bar snacks and drinks which I must say was very nice and extremely cheap
The hotel is set in very pretty surrounding's and from what I saw the hotel is very clean also the staff are excellent
The other thing I would like to mention is just outside the hotel is a little jewellers shop called Tiffany's this shop is run by Jack who is one of the most honest and artistic jewellers I have met. I highly recommend this young man . I trust him to the extent of recommending him to many friends and the ones who has purchased jewellery from him are extremely happy with their purchases

Stayed: January 2014, travelled as a couple
3  Thank Herbert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

Had yet another great two weeks at the Santiago.All the staff were excellent and couldn't do enough for you, anything you want you just have to ask. Rajiv (general manager) has a great bunch of people working there who make you want to go back time and time again.
There are a few problems as people have said in previous reviews, (basic furniture and road in need of repair) but don't be put off by this, as so many other things are really good.
Other people have mentioned the Goan jeweller who rents space in the hotel and I would just like to agree with them, STAY AWAY, we also had jewellery made there and had to get it repaired by Jack who has the shop just outside the hotel, his workmanship is superb and we went back to have more bits and bobs made.
All in all we had a great stay and can't wait to return.

Room Tip: ask for a poolside room
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  • Stayed: February 2014, travelled with friends
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1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santiago Beach Resort

Address: Calangute-Baga Road | Nr. Tito's lane, Cobra Waddo, Calangute 403516, India
Region: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in Calangute
#13 Romantic Hotel in Calangute
Price Range: £29 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santiago Beach Resort 3*
Number of rooms: 70
Official Description (provided by the hotel):
Santiago Beach Resort the rooms are spacious and have an antique feel to it, the in-room amenities include air-conditioning, a coffee table, an electric kettle, mini-fridge and an LCD television with cable/ DTH connection. The clean and hygienic bathrooms come with hot and cold running water. ... more   less 
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Also Known As:
Santiago Hotel Calangute
Hotel Santiago Goa
Santiago Beach Resort Goa/Calangute

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