Check in process was ok for a 2 star hotel, we had 2 rooms booked side by side which was good to have. On our way to the rooms, the first room door could not be opened so had to go back to front desk and get it recoded. The foyer looked basic but clean and not too bad but when getting out of the lift was another world. Coridor looks quite dated and shows signs of aging, then again Malacca is a historical city. Entering the room again showed its age, beds just ok not quite the level as most hotels i stay. On the positive note, you get toiletries like toothbrush and free wifi which I thought is the best feature of the hotel. Room came with a safe though both rooms were not usable and when i called the front desk, they said to drop stuff at the front desk. For some reason i believe it was not luck and common throughout the hotel. Tv reception was horrible and limited in what you can watch. I noticed an ash tray in the room so we requested for non smoking but was told all rooms were smoking. Any impressions of the hotel went up in smoke, sorry for the pun. Agaib the first room could not be opened later on and i noticed another room had the same issue and the hotel staff assisted them. So i waved them down, apparently you need to give it a nudge which i was reluctant to do. Something fell from the door when i closed it. At night was well... A nightmare really as noise from the streets take little effort to penetrate the room. Needless to say we all had little sleep. Then early morning the stench of cigarettes came into our room so i had to open the windows and crank the aircon down, i wasn'nt getting any sleep anyways. Breakfast was included being a plus but was not too impressed so went outside to eat. Another positive and only other positive was its a stone throw to Jonkers street which has a great night market for a part of the week. Would I stay here again, lets just say i would like to stay refreshed while on holidays.
- Official Description (provided by the hotel):
- Hallmark Hotel is a 2 star budget hotel in malacca malaysia. We provide accomodation at very reasonable prices. The hotel is strategically situated in the city center near many major attractions. ... more less
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- Also Known As:
- Hallmark Hotel Melaka