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“Definately will not go there again!!”
Review of Hallmark Hotel

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Hallmark Hotel
Ranked #114 of 167 Hotels in Melaka
Reviewed 28 November 2013

My husband & I stay there a night for leisure, it was terrible experience. Sound eco was bad, can hear sound from all upstairs, down stair and neighbours..air Cond was very noisy, house keeping is bad, we saw cigarette butt near window, bed cover has smell and not clean. Worst part is the toilet, shower head has water dripping on & off, quite noisy. Sit wash closet cover was damn dirty, can see huge dark spot underneath it which make us feel awful.

  • Stayed: November 2013, travelled as a couple
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Thank Candy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 54 of 121 reviews

Reviewed 28 October 2013

Stayed for a night, Triple Room
Room & Bathroom : Clean & pleasant.
Buffet Breakfast: Basic, simple & tasty.
Staff: Friendly & helpful.
May stay again in the future.
Nearby the town.
The room is not very small since my 2 years daughter can play around in the room.
For those who are looking for a short stay, should consider this hotel.

  • Stayed: October 2013, travelled with family
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Thank pengemisjalanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

We have stayed twise at this hotel, choosing it mainly forprice and location. Each time we have requested room changes due to smell or tiny bathroom. Staff are generally helpful. The breakfast is a basic affair but adequate. Easy access to thr river walk and the Jonker Walk.

Stayed: September 2013, travelled as a couple
1  Thank Hinchies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

Bed : Ok
Air cond : Noisy
View from small window(fr 4th floor) : Not much!
Price : Paid RM170 for a triple room with simple buffet breakfast, consider OK!
Toilet : Once shower, the whole toilet will get wet, so if you are with elderly, you have to dry the floor every time after shower!
Wifi : No
Receiption staff : Ok
Breakfast serving staff : Rude
Breakfast : White bread, fried rice, sausage, bean, mixed vege, water melon + cake, coffee/tea, starts 7:30am
Remark : They have "auto air freshener"(~every 30min) in the room, which I don't think is a good idea!
Hot water machine is outside the room!
We requested to see the room first, but not allowed!
Telephone in the room : Not working!

  • Stayed: August 2013, travelled with family
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1  Thank mengyew8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

hotel may be haunted. the power supply for the room just went off. upon checking, there is no
tripping at the main switch. the staff came to the room to restore the supply, but still no power supply. Why????? must be haunted!.
the room also stinked strongly because of humid and wet carpet. aircond on, window open wide
for airing also didn't help. the staff are rude, not helpful and never admit mistake . especially, a chinese man manning the front office, very arrogant. just tell you off like that - if you are not
satisfied, then dont stay on, move out to another place where you feel better. afterall, they have
collected your money already,, they got nothing to loose.
this type of service, public relations, never go again and never ever recommend to anyone.
haunted and stinky hotel.

  • Stayed: May 2013, travelled with friends
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1  Thank tung2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2013

Hallmark Hotel is one of the wonderful hotels of the town and there are a number of reasons that anyone will love this place. First, the rooms are fantastic- very clean, very pretty, nicely decorated with lots of fabric and well-appointed with luxurious things. Secondly, the quality and choice of food is great. I got an amazing variety at every meal. Lastly, the staff members - very polite, very caring and professional. I stayed here with my husband to celebrate anniversary and we really had a great time together. Highly recommended.

  • Stayed: April 2013, travelled as a couple
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2  Thank Irene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

Check in process was ok for a 2 star hotel, we had 2 rooms booked side by side which was good to have. On our way to the rooms, the first room door could not be opened so had to go back to front desk and get it recoded. The foyer looked basic but clean and not too bad but when getting out of the lift was another world. Coridor looks quite dated and shows signs of aging, then again Malacca is a historical city. Entering the room again showed its age, beds just ok not quite the level as most hotels i stay. On the positive note, you get toiletries like toothbrush and free wifi which I thought is the best feature of the hotel. Room came with a safe though both rooms were not usable and when i called the front desk, they said to drop stuff at the front desk. For some reason i believe it was not luck and common throughout the hotel. Tv reception was horrible and limited in what you can watch. I noticed an ash tray in the room so we requested for non smoking but was told all rooms were smoking. Any impressions of the hotel went up in smoke, sorry for the pun. Agaib the first room could not be opened later on and i noticed another room had the same issue and the hotel staff assisted them. So i waved them down, apparently you need to give it a nudge which i was reluctant to do. Something fell from the door when i closed it. At night was well... A nightmare really as noise from the streets take little effort to penetrate the room. Needless to say we all had little sleep. Then early morning the stench of cigarettes came into our room so i had to open the windows and crank the aircon down, i wasn'nt getting any sleep anyways. Breakfast was included being a plus but was not too impressed so went outside to eat. Another positive and only other positive was its a stone throw to Jonkers street which has a great night market for a part of the week. Would I stay here again, lets just say i would like to stay refreshed while on holidays.

Room Tip: Request for a quieter room, it gets noisy late at night
  • Stayed: March 2013, travelled with family
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3  Thank TouristWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel

Address: Hotel Hall Mark 68 Jalan Portugis | Off Jalan Kubu, Melaka 75200, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #114 of 167 Hotels in Melaka
Price Range: £14 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Hallmark Hotel is a 2 star budget hotel in malacca malaysia. We provide accomodation at very reasonable prices. The hotel is strategically situated in the city center near many major attractions. ... more   less 
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Also Known As:
Hallmark Hotel Melaka

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