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“First and last”

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MITC Ancasa Hotel Melaka
Ranked #142 of 167 Hotels in Melaka
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“First and last”
Reviewed 5 September 2013

I stayed there for one night, for business purposes. what I could see in this hotel is they are so weak in managing hotel esp their facilities. poor old furniture, small room (just can fit two small single bed), and the automatic key lock functioned poorly. dirty because when I check in, the toilet bowl still have a pee and not flushed!
This hotel still use a small 13inch box tv, WITHOUT WATER HEATER, basic toiletries and small closet cupboard. The main credit goes to their food for breakfast. food was good, helpful kitchen staff and although not much of variation, but still acceptable. location near MITC and just a walking distance. Mcdonalds also available nearby which is operated for 24hours.
I wont stay here again, and choosed to stay here at this hotel was a big mistake.

Room Tip: a good tips is dont stay at this hotel or you will regret.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanieaziz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Bristol, United Kingdom
1 review
Reviewed 16 August 2013

The hotel front desk service is good. The room is clean with basic necessity They provides free wifi-good respon. Overall if you drive is good as the rate is cheap. Nearby has some nice coffeeshops that serves good food and at night there are a ferw coffeeshops with road stalls that you can sit outside and enjoy your food. good for price but need more staff for fast respon...

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tucker c c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 June 2013

Last minute decision travel to Melaka, sees this renamed Permaisuri MITC Hotel as among the few available hotel for the public plus school holiday weekend. Reading all the reviews, makes me wonder whether it is the right choice. Location wise, the hotel is in Ayer Keroh area, which means its close to nearby popular attraction (ie Zoo, Mini Asean, Planetarium, parks etc) and shopping malls. If you're planning to go to Melaka town a lot, you are better off finding accommodation in town itself as Ayer Keroh is easily 20 minutes away

Check-in was hassle free, even if its was a bit crowded at the reception when we arrived. Seems that the hotel is popular for functions as well. The rooms we got, a Triple Room, do not have a fridge and limited TV channel on offer. The bathroom does not have a curtain at the shower area, which makes the bathroom wet. and in general, the place are showing its age. Oh, just before I forget, as with some other reviewers, quite surprised that there are no towel in the room on arrival, but a reminder to the reception when we went out at 5.30pm settles it (when we came back after dinner, its there already)

The buffet breakfast spread has enough variety, and was OK. If its not to your tastebuds, McD is just behind the hotel as well as a few restaurant and food courts are nearby. If one is driving, ample outdoor parking space is around. This hotel could be a base for your excursion around Melaka. The hotel staffs are friendly, but I have the feeling they are a bit understaffed at this outlet :)

Room Tip: Ask for higher floors, it should be a bit quieter and better equipped
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parmacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuching, Malaysia
Level Contributor
346 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 11 December 2012 via mobile

This hotel has been renamed Permaisuri MITC Hotel is strategically located in the growing township of Malacca International Trade Centre which is also the administrative and commercial centre of the state. Suitable for guests traveling in own vehicles. Conveniently used as a base for tour busses since it is located next to Ayer Keroh which has several popular attractions and ample parking spaces for vehicles. Shopping malls are just a few minutes away and food courts offering local dishes and fast foods are available within the vicinity. The hotel facilities cater for official, business and social functions. The rooms are not as one expects ~ just better than student hostels. Refurbishments are urgently needed to attract guests to return. Services need improvement.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 December 2012

We had a very unpleasant stay in this hotel, first we checked in by 7:30pm and the room was not yet ready, requested King bed ahead of time but given twin bed instead, there was a linking in the bathroom as well, curtains and bed sheets were dirty, the whole hotel room was smelling, hotel staffs are not so friendly, and the foods were suck, please do not believe in the photos shown in this hotel, all are lies, if you are foreigner, u definitely cannot take this hotel, says there was western food but nothing there, only malay foods, which was all suck, grrrrr... I wont forget my horrible experience in this hotel, this hotel talked so big but in reality cannot give good service to the guests, PLEASE, PLEASE DONT BELIEVE IN THE PHOTOS SHOWN IN THE WEBSITE ALL ARE LIES..overall rating for me is negative 0.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank almadc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Melaka hotels

Johor Bahru, Malaysia
1 review
Reviewed 1 December 2012

we booked through internet.. me arrived around 5.30pm.. sadly they told us our room still not ready!.. its 5.30 pm!! we have to wait almots 30 min.. same as Mr Hasmadii.. there only one towel istead there are three of us.. so I call resecptionist and wait another one hour, still no towels.. I make another phone call.. and wait another 30 mins.. and I have to make 3rd phone call and ask the receptionist to bring the towels by herself.. I think the managemnt should reshuffle .. sadly to say.. this hotel charging quite expensive.. but there are only 3 local tv channels.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hidamis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kangar
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 November 2012 via mobile

Arrived around 1.30pm request for early chreck in denied due to hotel policy check in time at 2pm... Ok fair enough.. 2.00pm informed that the room still not ready due to heavy check in.... I requested to talk to the manager.. Informed that manager in PD office nobody knows the phone no... Hahaha... So stupid answer and really dumb receptionist and supervisor... I had no choice since been driving for 8 hours... After 20 mins my room ready... As i enter the room theres no towel and very smelly... Went down ask for towel.... I went out for 30 mins. Back to hotel' still no towel... Called reception 3 times only towels arrive and took more than 30 minutes... Then how should i rate this hotel??? I cannot check out since my credit card already charge.... Should be ZERO rating....

Stayed November 2012, travelled on business
Helpful?
Thank Hasmadii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MITC Ancasa Hotel Melaka

Property: MITC Ancasa Hotel Melaka
Address: Lot 15232 & 15233 Jalan Food City, Melaka Int'l Trade, Melaka 75450, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Room Service
Hotel Style:
Ranked #142 of 167 Hotels in Melaka
Hotel Class:3 star — MITC Ancasa Hotel Melaka 3*
Number of rooms: 189
Official Description (provided by the hotel):
The hotel provides dedicated service to meet the needs of both business travelers and leisure guests alike. Our 189 rooms are compromised of 112 standard and 70 Superior rooms and are well appointed with modern amenities to provide a comfortable stay for guests. he 7 Suites are tastefully designed with a separate parlour in each room for added comfort and convenience, for those who want exclusivity and privacy. ... more   less 
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