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Reviewed 2 November 2017 via mobile

We stayed at the Pop Art Suite and was extremely pleased with the room. It was artistically decorated yet simple, spacious, clean, comfortable & water pressure in the bathroom was powerful. The bed and pillow was just right for us and we could sleep comfortably together with our 3 year old. Hotel location is great! Everything and everywhere is a walk away. If you are worried about parking, don't be. There's a open space parking nearby or you can park at the street further down but do remember to display your parking coupon to avoid getting fined. The best part of this hotel is the hospitality and warmth from all of their staff. They definitely give a whole new meaning to 5 star hospitality and the sincerity in the way they host their guests. Ruth, the hotel manager is a sweetheart and she will do her very best to make sure your stay is a good one. We will definitely be back the next time we are in Malacca!

Stayed: October 2017, travelled with family
Thank avchoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timezmelaka, Manager at Timez Modern Heritage Hotel, responded to this reviewResponded 17 November 2017

Thank you so much for your kind words! It is indeed my pleasure to see our guests having a good time when they stay at Timez :)

Hope to welcome you back soon!

Warm regards,
Ruth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Stayed three nights in the Cherki twin room.

The hotel is in a great location just steps from the Jonker night market. I liked the decor of the room, but was disappointed with some aspects.

Cleanliness & fixtures: Found a trail of ants on the tabletop and wall when I checked in, as well as some hairs on the bedsheets, pillow, and in the bathroom. The rods on the bathroom towel rack also came off twice when I tried to hang my towel on it.

Service: Staff were generally friendly, but a request for water to be replenished (they forgot about two complimentary bottles) saw only one bottle placed in the room. Strange as there were two people staying in the room.

Others: Room was noisy, but expected as it was next to the street. But soundproofing could be improved as I could hear my neighbors talking. Wifi was also spotty, requiring multiple logins.

Conclusion: Cute boutique hotel in a good location, but a tad overpriced for the quality of rooms and service.

Stayed: October 2017, travelled with friends
Thank Lin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timezmelaka, Hotel Manager at Timez Modern Heritage Hotel, responded to this reviewResponded 18 October 2017

Dear Lin L,

Please accept our sincere apologies for the inconvenience you may have experienced during your last visit with us

At Timez Melaka, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations during last visit. As a testament to our strive for perfection, we have taken steps to ensure that this housekeeping, room defect and ants issue will never happen again. As for sound prove we are still looking something to overcome it

We deeply value your relationship with Timez Melaka and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with me at ruthkong@privilegevantage.com

Once again, apology for any inconvenience caused.

Best Regards,
Ruth Kong

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Reviewed 16 October 2017 via mobile

The breakfast served was pretty decent and fulfilling. Hotel is strategically located at the stone Throw of jonker night market. 5 mins walking distance to san Shu Gong. Staff there are friendly and approachable. Will definitely book with timez hotel in the near future :D not forgetting the nice balcony view at level 3.

Stayed: October 2017, travelled with friends
Thank Irene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timezmelaka, Manager at Timez Modern Heritage Hotel, responded to this reviewResponded 17 October 2017

Hi Irene,
Thank you for your feedback! I'm glad you enjoyed staying with us - that balcony view is something else huh! - and I look forward to welcoming you back at Timez Hotel soon :)

Warm regards,
Ruth Kong
Manager, Timez Hotel

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Reviewed 11 October 2017

The location couldn't be better! The room was beautiful and clean, with an original design. The staff was very helpful. They ordered a Uber for us because we were late to go to the bus station in the morning. The breakfast room is modern and trendy.

We had to choose the breakfast the day before but it helped to have a quicker service so why not. The lift was a bit scary :O

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Chopy90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timezmelaka, Manager at Timez Modern Heritage Hotel, responded to this reviewResponded 17 October 2017

Thank you for your feedback Chopy90! Glad we were able to get you to the station on time :)

Noted on your comment abt the lift, it's a German-made lift meant for a building our size and was designed to move at a more leisurely pace for safety reasons. It can take a bit of getting used to!

We hope to welcome you again soon!

Warm regards,
Ruth Kong
Manager, Timez Hotel

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Reviewed 28 September 2017 via mobile

Yes, the hotel is relatively new but it sits at a right place to whoever wants to venture out jonker street. But do take into consideration lack of parking and breakfast which need to be improve. Owner did an extensive job to make place nice and comfortable.

Stayed: September 2017, travelled as a couple
Thank helmi1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timezmelaka, Manager at Timez Modern Heritage Hotel, responded to this reviewResponded 9 October 2017

Hi Helmi,
Thank you for choosing Timez Hotel and for taking the time to write this review!

Unfortunately parking is not something we can provide as the structure of the building does not allow it. We usually direct guests to the nearest public car park, which is just a few minutes' walk from the hotel.

As for breakfast, noted on your feedback, perhaps you can let us know more what improvements you would like to see? That would help us to continously upgrade our offerings to guests :)

Warm regards,
Ruth Kong
Manager, Timez Hotel Melaka

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