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“Good location and comfort” 4 of 5 bubbles
Review of hangout@jonker

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hangout@jonker
Ranked #17 of 206 Melaka B&B and Inns
Certificate of Excellence
Singapore
Level Contributor
3 reviews
“Good location and comfort”
4 of 5 bubbles Reviewed 7 September 2013

I would like to give a good rate of this. We arrived in the late midnight, but the receptionist was waiting with us with a great welcome, given the wee hour. Thanks for the service. The location of this hotel is extremely good, just at jonker street and you can walk as late as possible, carrying lots of stuff to shop.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yuki1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 10 October 2013
Thank you for your review,

We are delighted to learn about your your compliments on our hotel and it's very rewarding for our team to realise that their level of service highlighted your experience with us.

It was our pleasure to have you as our guest and we look forward to welcoming you back to hangout with us in the not too distant future!

Regards
Steven L
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
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    32
    12
    7
See reviews for
37
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

I went there with a group of 5 friends including me. made my bookings through Agoda and reached there earlier before the check in time. the lady at the front office, Ms Lee did a great job. she let us to keep our luggages and go for a walk till our room is prepared. (it was just 11am and other guest was checking out). she called me approx 1am and told us our room is ready.

the room was clean and just nice for the stay. we got the connecting room and it was nice. We love the brightness of the room instead some other place where the room will be so gloomy.
the next day, we check out late at 12pm and everything went very smoothly. Shaz, the front office staff at work did a great job. We actually love the hotel for the safety reason, location and front desk.

a note for all, since weekend there will be night market and some show at jonker, the place will be kinda noisy at night. but if choose to stay at jonker, it shouldn't be a problem since u wanted a happening area.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank yoyo9950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 10 October 2013
Thank you for your review, yoyo9950.

It was our pleasure to have you as our guest and we are delighted to learn of the positive review on your recent stay at hangout@jonker. Thank you once again and we look forward to welcoming you back to hangout with us in the not too distant future.

Regards
Steven L
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 20 August 2013

This was the 2nd time I am staying in this hotel. The 1st time, I was given a twin sharing room, I was very pleased with it - room size, bright and clean including the toilet, A very plain and basic hotel. This time round, I was given a so call room with a double bed. My goodness, when you open the room door, just right in front of you is the toilet, on your right is a double bed shaft into hole - both sides wall and on one side, only about 3-4 inches of space and the clothes hanger is just next to the bed inside. They expect people to hop onto the bed, then can hang clothes. Right infront of the bed is a small table for the telephone, total about 2 ft to from bed end to the wall in front. The bathing area, my goodness is only about say 2 ft by about 2 1/2 ft. They could at least provide a jug and maybe 2 cups for us to get water if they can't give bottled ones.
Staff wise, they are very nice and polite but for the price you pay, make sure you ask for twin rooms unless you want to climb in and out of bed. Take note the room given was 206.

Room Tip: Do not take room 206 unless you want to climb in and out of bed and be cramped up.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Patricia19580902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 10 October 2013
Thank you for your review, Patricia19580902.

First and foremost, thank you for choosing hangout@jonker again as your preferred accomodation in Malacca.

We apologise that the room configuration of room number 306 (206 is a single room) did not suit your needs and hope to welcome you back and try our other room categories where the room configurations are different which may better suit you need(s). We would like to inform you that complimentary coffee/tea and hot/cold water are available 24/7 on ground floor.

Other than that, we are delighted to learn that our friendly staff contributed to making your stay a warm and comfortable one.

Regards
Steven L
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
164 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 19 August 2013

Clean, bright, airy rooms with brightly painted walls and a modern feel to it; this boutique hotel reminds me of my dorm names (but much nicer!). Very clean room and shower. Could be a tad small to some but it was just nice for me.

Great for a short weekend stay, highly recommended - as Jonker street is just next door.

My first choice of accommodation each time I drop by Melaka with my friends or with my partner.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank fuschial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 2 October 2013
Thank you for your review, fuschial.

We are glad to have provided a pleasant accommodation experience for you and your partner.
We hope to have you hangout with us again when your travels bring you back to Malacca.

Regards
Steven L
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 14 August 2013

Well, that's about it...Location. Right smack in Jonker Street. Other than that, I cannot think of another reason to return.

If you want to stay in Jonker area, this hotel is situated right at the start of Jonker Street area, close to the famous Chicken Rice Ball restaurant, Hard Rock Cafe, the tourist shops, food outlets and the night market on Fri and Sat.

The rooms are small and with very basic ammenities. The bathroom is clean and tidy with most fixtures working. Only problem, one of the towels have foul smell (similar to damp linen). My assigned room had a double bed, fresh bedsheets but quite stained. I believe the metal bed frame was customed made and have sharp corners. So if you are not careful like me, chances of you getting cut or scratched is very likely coz the walking space is very narrow.

The TV was mounted on the side wall, right beside your bed, in a very odd position. So imagine trying to watch TV in bed with your head tilted, looking up and have a clear view of base of the TV.

I did not experience any noise that evening, probably because it was a weekday before the weekend crowd arrive. However, next morning slightly before 8 in the morning, I was woken up by the sound of people talking and doors slamming. I believe it's the morning staff reporting to work as there is a staff entrance next to the lift, very close to my room. Yes, they have paper thin walls as mentioned in previous reviewes.

Service wise, the receptionist was very friendly and helpful when I checked in. Price wise, I find it a little on the high side for a very basic hotel. I guess it's the location that they dare priced it that way. However, I will not want to stay in Jonker area again, as there's really nothing much except for the rows and rows of tourist shops. Most popular food outlets have super long queues and finding decent breakfast is almost impossible in the early morning.

Unless you insist on staying in the Jonker area, I don't see the need to pay that kind of price (especially higher weekend rates) when you can find other hotels further into Jonker Street or at the Palawan/Mahkota area, at cheaper rates with better facilities/amentities.

  • Stayed July 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JohnBk_711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 2 October 2013
Thank you for your review, JohnBk_711.

We are delighted to learn about your your compliments on our hotel and service experience. We apologise for the challenge you encountered with the towels and will take action on it. Other than that, we certainly hope that your stay was a pleasant one.

We treasure each and every of our guest experience with us and it is through communication such as yours that we are better able to monitor and improve. Once again, thank you for your valuable feedback.

Regards
Steven L
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor Bahru, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 August 2013

Excellent Location! In the center of Tourist Area!
Very Clean Room, specially the bathroom! really feel comfortable.
Nice Service! Prompt response when i email them for some special request, and they really solve my problem.
Feel Safe with the Room System!
Not too far from the Public Car Park!

5/5.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mbnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 3 August 2013
Dear Mbnk,
Greetings from the Management of hangout@jonker.

Thank you for your perfect 5* rating for us. Glad to know that you enjoyed your stay with us.
Hope to see you hang out with us again soonest.

Regards,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 18 June 2013

They advertise themselves as no frills. Well they are right. The room was OK but maybe not suitable for clean freaks. The location was good, easy to get to and cool down between trips out. There were just some things that were not quite right. For example, the lights would turn off randomly and it would be necessary to reinsert the key card. It is somewhat disconserting to have the lights go off while in the shower with no natural light. And the cable TV did work very well either, But all in all it was a reasonable place to stay. Oh, and no breakfast other than toast and coffee / tea. Other reviewers complained about the noise. It wasn't bad but I could see it being a problem if the hotel was busier or had different guests.

  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jdoeida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hangoutMelaka, Manager at hangout@jonker, responded to this review, 3 August 2013
Dear Jdoeida,
Greetings from the Management of hangout@jonker.

Thank you for taking your precious time off penning your constrcutive feedback. In line with our hotel concepy of "No Frills, Just Fun", the hotel provide basic facilities and a complimentary simple continental breakfast to all our guests. And noted on your feedback of the noise.

Hope to see hang out with us soon.

Regards,
The Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about hangout@jonker

Property: hangout@jonker
Address: No 19 & 21 Lorong Hang Jebat, Melaka 75200, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #17 of 206 B&Bs / Inns in Melaka
Price Range (Based on Average Rates): £
Hotel Class:2 star — hangout@jonker 2*
Number of rooms: 22
Official Description (provided by the hotel):
hangout@jonker is a treasure to find for savvy travellers looking for a fun yet fuss-free stay while travelling. We were officially opened on 3rd July 2010 in Malacca, Malaysia. The 22-room boutique hotel is located in the Jonker Street area, a popular, must-go destination for tourists visiting Malacca. Designed with our signature "no frills, just fun" concept, our hotel gives travellers just the right amount of attention needed - no unnecessary amenities except for those great cushy beds and squeaky clean bathrooms. And, if you love making new friends on your trip, Hangout Hotels offer the perfect hangout place to meet and share adventure tales with fellow travellers. ... more   less 
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Also Known As:
Hangout@Jonker Hotel Melaka

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