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Reviews (162)
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All reviewsfree wifihard rock cafetoast and coffee teasimple toastchung wahhawker centrewould stay here againdutch squarethe hotel is cleanwalking distancenearby attractionsdon't expect too mucheasy accessred houseperfect locationbreakfast providedchecking out
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2 - 7 of 162 reviews
Reviewed 16 April 2017 via mobile

Stayed 2N over the weekend. Location was superb; 2min walk to JonkerSt & 6min to Jonker Street hawker centre recommended by the reception. Breakfast was simple toast w kaya, jam or butter. Coffee/tea & water dispenser are 24hrs. There's microwave, washing machine & ironing for guests to use. No toiletries provided, only showergel & bath towel. TV was not working due to satellite issue. Aircon abit noisy.

Suitable for guests who are looking for a simple resting place with no frills!

Stayed: April 2017, travelled with friends
Thank Bernice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangouthotels, Customer Service at hangout@jonker, responded to this reviewResponded 19 April 2017

Hi Bernice

Thank you for your review. We’re “no frills, just fun’, giving you just what you need for a comfortable and enjoyable stay! Our mission is to provide a clean and safe, yet fun and affordable accommodation experience without compromising the quality of service and we believe that was delivered. We hope that we have achieved that. Thank you once again and we look forward to welcoming you again.

Hangout Hotels
Iris Tan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2017 via mobile

i was really enjoying stay at here, perfect location and easy access to go to any attractions area but the only problm is the time of check out was so early.. and as the first time to stay here.. the reception should tell me about the time of checking out..overall is ok but definitely will not coming here again.. im still dreaming on 11am... thx

Stayed: March 2017, travelled as a couple
Thank Fazzlee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangouthotels, Customer Service at hangout@jonker, responded to this reviewResponded 27 March 2017

Dear Fazzlee

We treasure each and every of our guest’s experience with us and it is through communication such as yours that we are better able to monitor and improve. Once again, thanks for your valuable feedback. We take your feedback seriously and we’ll definitely tighten our processes for a better experience with us.

Mei Yin
Hangout Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2017 via mobile

I booked a night at Hangout @ Jonker. We arriving late but there is not a problem as am email was sent to notify the hotel. When arrived the hotel only found out they reserved two room for me but I told them I only booked one room and only received one confirmation hence must be the system error. The staff mentioned is okay..We will follow up this issue on Monday.
On Monday, I emailed to the hotel for the refund on double charge however was rejected. They insist I booked two room. I enjoyed the stay but I really disappointed the way of the management handling my booking issue. Wil not recommend my friend to stay.

Stayed: March 2017, travelled as a couple
Thank kareneng84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangouthotels, Customer Service at hangout@jonker, responded to this reviewResponded 27 March 2017

Dear Karen

On behalf of Management, we would like to sincerely apologise for the unpleasant experience and inconvenience caused. Rest assured, we’ve informed the relevant department and we’ll be doing the necessary verification and respond accordingly. Please email us at corporate_services@cathay.com.sg and our Customer Service representative will respond accordingly.

Mei Yin
Hangout Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

The hotel is clean and is very good central located
The internet is very bad too many problems to connect the staff help to do it but it is vey incovinince to ask any time uou need to do so
The brefast is very poor

  • Stayed: March 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Rose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangouthotels, Customer Service at hangout@jonker, responded to this reviewResponded 27 March 2017

Dear Rose

Thank you for your feedback. We strive to provide a clean and safe, yet fun and affordable accommodation experience without compromising the quality of service. As must as we love to fulfill everyone’s needs, we’re still a no frills hotel and we’ve done away with selected amenities to focus on the other more basic needs of our guests. We are glad that you enjoyed your stay nevertheless.

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Reviewed 20 February 2017 via mobile

Accommodation is simple but clean and staff is friendly. It's very accessible to nearby attractions. There is free flow water, coffee and tea in the lobby as well as simple breakfast. Given the low price, it's worth the stay!

Stayed: February 2017, travelled with friends
Thank annexxlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangouthotels, Customer Service at hangout@jonker, responded to this reviewResponded 22 February 2017

Dear annexxlee,

Thanks for taking time to share your feedback with us.

We take care of you, and your pocket! Our mission is to provide a clean and safe, yet fun and affordable accommodation experience without compromising the quality of service and we believe that was delivered.

Looking forward to your next visit.

P.S we are glad that you love the breakfast and free flow drinks as much as we do.

Mei Yin
Hangout Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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