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73 - 78 of 161 reviews
Reviewed 1 September 2016 via mobile

The place is clean and comfortable... but the big turned off is the attitude of massage therapists! I may not understand Thai, I sure can read body language.

4 of us showed up at 8.30pm, asked if there were availability. Yes, receptionist answered... But clearly massage therapists won't happy doing something so late. Talked among themselves and pushed each other into the "seat" of one of us whom doing 1½ hrs (3 of us did 1hr). One of the massage therapist, kept looking out of the curtains when there was a little human traffic outside.

Though skills were good. Customers services - room for improvement.

Date of experience: September 2016
2  Thank 702els
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SSManagementMelaka, Owner at Scents & Senses, responded to this reviewResponded 13 September 2016

Dear Guest, We wish to apologise for your experience and will seriously look into your comments.

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Reviewed 24 July 2016 via mobile

This place is located right opposite Starbucks, so we decided to give it a shot since there are a lot other massage place and we are too lazy to research.

Price and menu is alright, and they are pretty packed! Will be advisable to make prior booking as we managed to wait and squeeze in for a 60 min treatment.

The therapist are Thai and they seems to be in a rush, so we did not feel exactly relaxed during the treatment. Powerful hand, but can do a lot better than this. We did a Thai massage and 30 mins foot and 30 mins shoulder.

Did I mentioned that they have free wifi and mosquitoes in the shop?

Date of experience: July 2016
2  Thank Maggiekoh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SSManagementMelaka, Owner at Scents & Senses, responded to this reviewResponded 7 August 2016

Dear Guest,
Thank you for your feedback. We will look into our shortcoming and certainly try our best to further improve.

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Reviewed 7 July 2016

The service provided here is beyond any expectations! The masseuse speaks well and are very friendly with no sort of awkwardness. The parlor smells good (like all spas do) is very clean. Masseuse are trained professionals who gets every pressure points correct and soothing.

Well recommend to make a booking for a day in advance as most of the time they are fully booked. Walk-ins hardly get any chances.

Date of experience: May 2016
Thank Clairbeartan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SSManagementMelaka, Owner at Scents & Senses, responded to this reviewResponded 11 July 2016

Dear Guest, Thank you so much for your complement. We look forward to seeing you again soon.

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Reviewed 8 June 2016

We were the last customer of the day & were concerned if the masseuse were able to give us a good massage. But they were very professional and gave us very good service. Will definitely go again. Next time will try their Hotstone massage.

Date of experience: June 2016
1  Thank laksa88
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SSManagementMelaka, Owner at Scents & Senses, responded to this reviewResponded 20 June 2016

Dear Guest,
We will be warming the stones & waiting to see you again soon.

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Reviewed 3 June 2016

Book advance , good location ... jus open another unit next door! massage quite good so far all 4 of us enjoyed! good pricing too..
would suggest alit lighted up especially in the evening for entrance area.

Date of experience: April 2016
Thank bella w
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SSManagementMelaka, Owner at Scents & Senses, responded to this reviewResponded 20 June 2016

Dear Guest,
Thank you for your great comments & hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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