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“New hotel convenient for shopping”

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Hatten Hotel Melaka
Ranked #13 of 167 Hotels in Melaka
Reviewed 7 December 2013 via mobile

New hotel but was disappointed to find stain on the bathroom tiles.
Workmanship is abit lousy.
Bed matresses is abit to stiff and hard.
A pity a nice room but no bathtub except for the expensive suites.
Breakfast spread is huge but crowded on weekends

  • Stayed: November 2013
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Thank Kenaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 December 2013

My company brought a group of an international guests, and your staff were the best! They gave us and our guests the best of service and their very detailed attention. Kudos to your Premium Lounge receptionists.. Amira (correct me if I'm wrong), from the Premium Lounge was friendly to us during check in. While Tiffany, also frin the Premium Lounge, was kind enough to extend the check out time to one of our guest's (who was feeling ill).. I'll definitely be back for a better experience next time. Good job everyone..!

  • Stayed: December 2013
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Thank chresentia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

My basic requirement of hotel : Clean, Convenient and comfy.
Hatten Hotel fully met my expectations.

The hotel is conveniently located near all the shopping malls.
There are link bridges around so need not worry even if it rains.
I stayed there only for a night and was able to do my shopping at 3 different malls within a short time. Wish I more time.
However many of the new shops were not opened yet. Probably better near Christmas.

  • Stayed: December 2013, travelled with family
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Thank Tohlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

Never disappoints especially when travelling with young children. Comfy bed. Links to malls and good breakfast spread although very crowded. An in-room bfast idea should work to manage the large crowds? Always a great stay at the hatten.

Stayed: October 2013, travelled with family
Thank CassieA85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

I am not a great fan of big hotels but the Hatten was an exception but for our room not being ready at 3 pm when we tried to check in the hotel exceeded our expectations. The concierge quickly found a cool restuarant/bar to wait in.

The room, we were upgraded to a suite on the 14th floor, was exceedingly comfortable, well appointed, and had an outstanding view of Malacca and the Straits of Malacca. As with other hotels we stayed at in Malaysia the shower delivered plenty of water on top of my head., a particular favourite of mine. Plenty of parking is available under the hotel butunless you are familiar with the area the entrance is a little difficult to find.


We had dusk drinks in the restaurant/bar on the 22nd floor both nights we were in the hotel and the view out over Malacca and the Straits if Mallaca is awesome. A lovely spot to see the night lights of Malacca come on.

The hotel is within easy walking distance of all the major tourist attractions in Malacca, including Chinatown, Jonkers St, etc

We were also fortunate to have several conversations with the General Manager, Mr Chuck Kassim, who was quite happy to spend some time discussing his goals and ambitions for this relatively new Hotel. A nice man and a great pleasure to stay in this hotel. Highly Recommended

Room Tip: Try for a room above 10th floor and facing the Straits of Malacca
See more room tips
  • Stayed: November 2013, travelled as a couple
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Thank Ted D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Was impressed by the spacious room and the convenience of the hotel. It is well located and look gorgeous on first impression. However for a four star hotel, they have no hotel slippers. Also, I barely stepped into the room when a mosquito starts harassing us till we kill it. When we bought food back and left them for a short while, ants start appearing and attacking the food. Cleanliness is a top criteria for hotels. Hatten might want to up its cleaning service before ants and mosquitoes infest the place.

  • Stayed: December 2013
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Thank Kiolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

The location is superb as it is in the center of Malacca city, Banda Hilir. The hotel is connected (roof bridge) to the 2 main shopping mall; Dataran Pahlawan mall and Mahkota Parade mall. As the heavy congested traffic in this vicinity, it's best to park the car in the hotel and get on feet to access to most of the tourist attraction places. Most of them are walkable from the hotel. Get a parking ticket when entering the car park as it can be validate at the counter for free parking. However, the parking is not dedicated for the hotel guests only.

Elevator/lifts in the hotel is a nightmare. It was slow and with crowded guests, it just make it worst. i need to wait for almost 15mins to get to the lobby at ground floor from level 8 of the parking lot.

The check-in is very efficient and fast. The front desk staff were also friendly and helpful. We opted for a premier room on the premier floor with a sea view. Premier floor is from level 19-21.
The room is spacious and comfortable with 2 big led screen tv. It's divided into two; the bedroom and the couch room. The shower room comes with a rain shower. The mattress and pillow is super nice and comfy. Wifi is also accessible in the room and most places in the hotel. To stay in this room, we get a plate of fruits, can drinks in the fridge and a welcome drinks at their signature lounge on the top floor at level 22 where we get to see Malacca city from above. It's a smoke-free hotel.

It also have a good facility for the gym and sauna. The pool is good and clean and only 4ft depth. It also have a pool for kids. Breakfast however is lack of choices. Not as variety as I expected and with such a crowd, we need to queue to be seated.

  • Stayed: November 2013, travelled with family
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Thank Adly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 167 Hotels in Melaka
Price Range: £42 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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