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“Awesome hotel”

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Hatten Hotel Melaka
Ranked #12 of 166 Hotels in Melaka
Kuala Lumpur, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Awesome hotel”
Reviewed 6 August 2014

I love this hotel. Nice staffs, clean room and spacious. Lots of parking spaces. Close to shopping center. I just need to walk to the shopping complex, and the best thing is, it's indoor walking. Don't have to drive to anywhere.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank JohnnyRobert79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,362 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (561)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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English first
Batam, Indonesia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2014 via mobile

I stayed there twice,service staff are great, both at reception and at paddy field, value for money buffet and easy access to shopping via 3rd level. Ideal for couples with cosy rooms n not for family as not much activities for kids as compared to mahkota hotel.

Stayed August 2014, travelled with family
Helpful?
Thank DanDanDan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

There are several directional signage on the roadside leading to the hotel which is very helpful for drivers.

Hotel is new, room is spacious and fantastic view. Good location, close to shopping and dining areas. Friendly service from telephone operator and Concierge. Keep it up!

Waited till 3pm for the room. If the room is ready before 3pm, front desk could take initiative to call guest to inform rather than wait till the standard 3pm.

Rather disappointed with the crowded pool with very limited sitting areas, considering it is a huge-inventory hotel.

Overall a good stay! Good for a weekend getaway.

Room Tip: Ask for room facing the pool to enjoy unblock view
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 169302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 6 Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 August 2014 via mobile

Very spacious room - glass panel w pull down shade separates the sleep area and sofa portion. Responsive staff on hand, considering we were there at the hari raya weekend.

Only inconvenience we faced is the direct LAN points. No point facing 4 when none works. Wifi is available but my laptop stuff required us to use a LAN point. If the LAN point issue is rectified, then we will be there again.

Stayed July 2014
Helpful?
Thank TakoTako
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 August 2014

Average room size. Hotel is connected to the mall across the street.

Roof top bar offers nice view but bizzare music selection. 45 mins of live band (retro/classic) followed by 15 mins of trance/house. Repeats after.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Service
Helpful?
Thank clubhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shah Alam, Malaysia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2014

Thank you for making a memorable day on my holiday- Room 1414. Very Nice Room. Nice facilities. Nice environment. Only a bit dissapointed when having breakfast. No one from the staff come to approach me for a baby chair. I had 9 months baby and 3 yrs old son. I have to hold my baby until the end of the day.

Room 1414

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Hanie82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review, 4 August 2014
Dear Guest,

We wish to acknowledge your kind effort to pen a few lines to keep us abreast of your encounter.

The Management had viewed you claims seriously as we strive to delivery our level best services for all, to each and every guest. Please accept our sincerest apology for the failure to recognise the discomfort that you are experiencing while having your breakfast.

We could have been better should our Chatterz team be more alert and aware though busy. We will certainly address to redefine the services to meet our guest expectations.

We apologise once again for the shortfall and we look forward to welcome you and your family at the next visit for a more refreshing experience with us.

Thank you.

The Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
George Town, Malaysia
Level 6 Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 July 2014

We ordered a Premier Junior Suite and a Deluxe Junior Suite and guess what!!!

The rooms are the same. The only different is that Deluxe Suite has Sea View and Junior Deluxe Suite has pool and city view. For sea view, you need to be above 19 floor.
Gym is nice. The hotel has 8 lifts and when they are running on full house, it is almost impossible to get a lift. Pool was crowded. Wifi is 50/50. When it is working, it fast else there is virtually no connection. If you are on premier floor, recommend you go to level 22 for breakfast else the crowd at the coffee house could be very noisy.

Overall, the staff are very attentive and they will try to assist you, They even offer to drive us to the night market when we miss the regular shutter as we had small kids with us.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank patcheah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hatten Hotel Melaka

Property: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 166 Hotels in Melaka
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Official Description (provided by the hotel):
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 
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