Outside looked really lovely as we were driving up to the hotel. Reception we thought was reasonable, and then we got into the lifts to our room... The lift was slow, and we were afraid that it was going to break down on us. Then we got out, and there was a Malay family camping outside the lift. We then walk down the hallway to our room, and it was like revisiting the early 80s all over again. The apartment room was tidy but dirty and there were holes in the ceiling in the bathroom. Found hair in the bed. Security also looked dodgy.
Thankfully, I had cancelled a night and forfeit our accommodation prior so we only stayed there that one night. My partner and I were so disgusted that we stayed out as late as possible to avoid going back to the room.
The only positive about this hotel, is that it's walking distance to the sights.
Service was also terrible.
- Official Description (provided by the hotel):
- Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more less
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- Also Known As:
- Melaka Mahkota Hotel