We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“You would have to pay me to stay here again!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mahkota Hotel Melaka
Ranked #115 of 167 Hotels in Melaka
Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“You would have to pay me to stay here again!”
1 of 5 bubbles Reviewed 7 January 2011

Outside looked really lovely as we were driving up to the hotel. Reception we thought was reasonable, and then we got into the lifts to our room... The lift was slow, and we were afraid that it was going to break down on us. Then we got out, and there was a Malay family camping outside the lift. We then walk down the hallway to our room, and it was like revisiting the early 80s all over again. The apartment room was tidy but dirty and there were holes in the ceiling in the bathroom. Found hair in the bed. Security also looked dodgy.

Thankfully, I had cancelled a night and forfeit our accommodation prior so we only stayed there that one night. My partner and I were so disgusted that we stayed out as late as possible to avoid going back to the room.

The only positive about this hotel, is that it's walking distance to the sights.

Service was also terrible.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank travelfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

586 reviews from our community

Traveller rating
    41
    122
    168
    116
    139
See reviews for
324
60
18
49
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Selangor
1 review
4 of 5 bubbles Reviewed 2 January 2011

It was strategically located where merely walking distance to the shopping malls, pahlawan, tourism spots and even nearby drinking session at Jetty. I was lucky and felt pleased when i saw heavy traffics everywhere. Furthermore, the pool facilities were beautiful surrounded by greenery and plants. Overall, i would grade it as above expectation and hope for more on my next visits.

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OngSL83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 31 December 2010

We were walk-ins. On the exterior, the hotel looks decent with a nice pool. Past the pool, we saw the first signs of age. The room was worse than we thought. The sofa and bed were old and smelled damp. The toliet was leaking. The air con was dirty and smelled bad. Overall the place is old and in terrible condition. The condition of the room was so bad that we did not want to stay in the room. Do not be deceived by the exterior. This place is dirty in need of an overhaul.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cityhontas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Melaka hotels

4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 December 2010

1) We are given two keys to open the door but it cannot be open. This is due to the damage or loose of the key loop. We tried several times and finally managed to open by the help of the next door people.
2)The flow of water in the bathroom was extremely little when we flush the tiolet or use the basin tap. When we called the front service counter, they told us they will send the technician to check on it immediately. Waiting for about 10 mins, there is still no sign of the technician. Therefore, we called again and was told that they are still on the way....... They promised to change the room for us the next day but never call also.
Their service is very very bad, if you ask me whether I would recommend anyone to book this hotel, my answer is NO!!

  • Stayed December 2010, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank IL898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
1 of 5 bubbles Reviewed 21 December 2010

Booked a two nights stay at Casa Del Rio Melaka. Upon arrival, found that hotel is still under construction!!! (But that is another story...) it's already 5pm so did a quick one night booking at Arenaa De Luxe. Quite a nice little hotel but family hopes to upgrade to a bigger 4 or 5 stars hotel. Next morning, did a quick internet search and chance upon Mahkota Hotel, a so called 4 star award winning international hotel. Strange that it still has rooms available, as many others 4/5 stars hotels are fully booked. Should have been warned. But running close to check out time, so went ahead to book a 2-bedroom deluxe at Mahkota. Worse ever holiday decision! Basically went thru same experience as all the other reviewers here. My kids didn't dare to take their bath!! I had to preach to them about going thru hardships in life to grow as a person, before they reluctantly took their bath!!!! And wife scolded me for not warning her about the tap water - she drank some of it and it taste horrible, like from the drain. Holiday mood gone. Lesson learnt- check out tripadvisor before making your hotel booking.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SGtravellerlah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
2 of 5 bubbles Reviewed 18 December 2010

sanitary hygiene has always been our priority when travelling, esp with young children. Was shocked when I ran the bathroom tap & the water was yellow... We let it run for a few mins but there were no changes, till we realised that the yellowish colour is actually rust from the tap. Kitchen tap water was clear but we had to double boil the water to ensure that the children didnt suffer any contamination when making their milk. Another setback is the water ration. There are 2 bathrooms in our 2-bedroom apartment. However if someone was showering, there's no water supply in the other bathroom. made me wonder what's the point of having 2 bathrooms when we still have to queue to have a shower with the rusted water

  • Stayed December 2010, travelled with family
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank mamamia229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 13 December 2010

I went there for a trip with my classmates and the expectation was way below standard.
Our check in time was at two and we only managed to check into our room at three and the room was not made at all. We had to wait for another 15 to 20 min before the room was made.

The room was comfortable but the water that came out of the taps and bathing area was YELLOW!. We drained the tap for an hour and it was still yellow and called for the service staff and while i am at it i might add the air con doesn't work!

As we had contacted with the yellow water and it causes rashes and itchiness, we went to the receptionist who called the duty manager. The duty manager was rude and is unwillingly to provide basic first aid and even told us what do we expect him to do?He told us the water had been filtered and it is clean and even corrected us that it is not "dirty" water but "rust" water due to the plumbing pipes that had rust in it.

The duty manager finally changed our room but the room they switch us to was not made at all. It took another hour before everything was clear. It is indeed an unpleasant experience for us. We will never frequent it again.

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Celine_Ho154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melaka hotels
0.4 mi away
The Straits Hotel & Suites
0.3 mi away
Fenix Inn
Fenix Inn
#19 of 167 in Melaka
3.5 of 5 bubbles 474 reviews
0.5 mi away
Eco Tree Hotel Melaka
Eco Tree Hotel Melaka
#31 of 167 in Melaka
3.5 of 5 bubbles 174 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Imperial Heritage Melaka
Imperial Heritage Melaka
#30 of 167 in Melaka
3.5 of 5 bubbles 211 reviews
1.5 mi away
Kings Green Hotel
Kings Green Hotel
#17 of 167 in Melaka
3.5 of 5 bubbles 158 reviews
0.3 mi away
Estadia Hotel
Estadia Hotel
#10 of 167 in Melaka
4.0 of 5 bubbles 348 reviews
Show Prices
Show Prices
Show Prices

Been to Mahkota Hotel Melaka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mahkota Hotel Melaka

Property: Mahkota Hotel Melaka
Address: No. 16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Melaka
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Official Description (provided by the hotel):
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Odigeo, Booking.com, Asiatravel.com Holdings, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Mahkota Hotel Melaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melaka Mahkota Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing