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“Beautiful spacious and clean room”

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Hotel Equatorial Melaka
Ranked #14 of 168 Hotels in Melaka
Reviewed 1 July 2014

With a perfect location this hotel offers a spacious room. Modern furnished and pleasant to stay for a few nights. The breakfast is more than good and the staff is friendly and correct.
To be recommended!

  • Stayed: June 2014, travelled as a couple
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Thank Bert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, Public Relations Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you for your kind review and we are very pleased to hear that your stay has been pleasant.

I am pleased to know that the room has met your expectations and I truly appreciate your compliments on our friendly staff. I will certainly share your kind words with all of them.

We look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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772 - 778 of 1,655 reviews

Reviewed 30 June 2014

Stayed 4 nights in June during school holidays with kiddos. They enjoyed so much and claimed it was their best ever holiday with a big suite room.
The foods was good especially the " Unagi Pizza" which we have ordered twice thru room service.
Overall we enjoy so much , thank you so much with the great hospitality from all the staffs.

Room Tip: Great location .
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  • Stayed: June 2014, travelled with family
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Thank Hungyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you for your kind review.

We are extremely grateful to receive your compliments on our services. I am glad that you enjoyed the Unagi Pizza which was ordered through our room service.

Once again, our sincere appreciation to you for taking the time to provide us with your kind review and we look forward to welcome you and your family back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

Two couples went away for a week from Australia. Melaka was perfect and a week was the perfect time in Melaka. Easy taxi ride from KLIA. The hotel Equatorial was a comfortable base to stay. The foyer was grand with beautiful floral decorations. The desk staff were polite & helpful, we had to remind the bell boys to bring up our suitcases but that was ok. Food in the cafe, in the lounge and in the restaurant was good quality and the nonya cooking class was well run & fun. The rooms were large and clean, no mini bar and a very small amount of coffee & tea (no milk) however with 7eleven across the road, we just bought our own supplies. The pool is lovely and large with different areas for children. The gym was small but clean & enough equipment. The hotel was in a great location, across from a large mall and down the road from Jonker street. Easy to get to shops, restaurants and attractions.

Stayed: May 2014
Thank Sheri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you for your kind review and I am pleased that your stay has been an enjoyable one.

I am pleased that you experienced our hands-on cooking at our Nyonya cooking class.

I am glad that the service, room and hotel facilities have met with your expectations. We certainly value your patronage and we look forward to welcoming you again.

Once again, our sincere appreciations to you for taking the time to provide us with your kind review.


Yours sincerely,
Adrian Chung
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

This hotel is my favourite in Malacca and my husband and I are frequent guests. As always, we were there for a short relaxation however, this time during the June holidays. We were taken aback by the sight of people using the pool fully clothed and at one time, I saw one of the ladies spat into the flower bed, I am not sure if she also spat into the pool and kept hearing her clear her throat. Instead of using the children's pool, the mothers of some were using the adult pool teaching babies swimming. The pool attendant should be more vigilant when there is a huge crowd using the pool and perhaps supervise to ensure the pool is not misused. Needless to say, I left the pool as quickly as possible.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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Thank lovecoffee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you for your kind review.

I have taken a serious view on all your feedback and rest assured, every effort will be made to improve where we have fallen short.

Once again, I thank you for your support and we look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

My wife and two young children booked a club room for one night at the last minute for a great price. Private check in/out area on the 21st floor and two hours of drinks and food in the evening if you wish. The complimentary internet was also very welcome.

Car parking is in the basement and there is no elevator. No big deal.

The suite was spacious and certainly big enough for all of us. There was a daybed in the main bedroom where the children slept quite comfortably.

Breakfast was good, with plenty of variety. Reasonable coffee, too.

Not right in the heart of the tourist area, but close enough. You could definitely walk - we took a taxi, but only because we have young children.

I would certainly stay here again.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SingaSomers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you for your kind review.

It is certainly pleasing to know that we have met with your expectations. We will always make every effort to provide the best level of service to all our guests.

My sincerest appreciations for taking the time to post your kind review and I look forward to welcome you back.


Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

The room is ordinary and more for business type. However wi-fi is kind of slow by the desk. Full wi-fi signal if the laptop of phone goes near the door.
Bathroom is satisfactory.
Room service menu - sea chowder has whole piece of scallops, prawns, mussels etc. But they do not taste fresh. Wanton soup noodle - not quite the same but quite pleasant.
The Nonya restaurant - food is ordinary. Chendol is good.
The Rest House restaurant - breakfast buffet is good. The roti prata is nice and fluffy.
Hotel is near to places of interest and shopping centers.

Room Tip: Choose the rooms that have views.
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  • Stayed: June 2014, travelled solo
    • Value
    • Location
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Thank KIM C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you for your kind review.

I am pleased that you enjoyed our Cendol and roti prata. Rest assured, we will always make every effort to provide the best level of service to all our guests, as well as to improve on our shortcomings.

We look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

I booked this hotel for a weekend away in Melaka. I don't have many good things to say about our stay there:

1) This hotel was very busy when we visited and they treat you like a number, just another piece of cattle, we waited in a long line to check in and out of this place.

2) The room is tired and dated, definitely in need of an update.

3) There were a lot of noisy kids running around the hotel including the hallways and pool area.

4) The staff in the hotel reception and restaurant are not especially friendly. For the price we paid we were underwhelmed by the service and attitude of the staff here.

Room Tip: Don't book this place
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MickNet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this reviewResponded 7 July 2014

Dear Guest,


Thank you very much for the time taken to post your review.

I have taken a serious view on all your feedback and rest assured every effort will be made to improve where we have fallen short.

Once again, our sincere appreciation for taking the time to provide us with your kind reviews.


Yours sincerely,
Adrian Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Equatorial Melaka

Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 168 Hotels in Melaka
Price Range: £38 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Official Description (provided by the hotel):
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 
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