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“Good Hotel & great location”

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Hotel Equatorial Melaka
Ranked #13 of 166 Hotels in Melaka
Singapore, Singapore
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Hotel & great location”
Reviewed 17 August 2014

Nice hotel. A very good location. Very good food and nice restaurants. Rooms are very spacious and well decored. The staff is very co operative and morning breakfast is well laid down and elaborate. The business centre is good.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank naymyooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 20 August 2014
Dear Guest,


I am pleased that you had an enjoyable time with us during your recent visit. Melaka definitely is an interesting city with plenty of historical sites to visit.

Thank you for sharing the wonderful pictures of Melaka and Hotel Equatorial Melaka with us. It certainly looks amazing.

It is also gratifying to hear your compliments of our staff and buffet spread. I have conveyed your compliments to the team and they are thrilled to learn that their efforts are appreciated.


Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (345)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Selangor
Level 4 Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 August 2014

Pros
Efficient staffs and service
Decent sized pool away from the hustle of jonkers
Walking distance to jonkers (approx 15mins), alternatively trishaws are available for a small fee
Nice alfresco bar/cafe at the hotel entrance
Free basement parking

Cons
Room/Toilet feel dated
Possible bed bugs though the bed was quite comfortable
Expensive rate

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank LXLXLX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 20 August 2014
Dear Guest,


It is certainly pleasing to know that you enjoyed our pool and K5 – the street bistro during your stay here.

I have taken a serious view on your feedback in regards to the possible bed bugs and addressed them with my Executive Housekeeper and his team so that they are able to take immediate action.

I sincerely apologize for the experience and hope that it has not marred your impression of the hotel.


Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 6 Contributor
175 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 14 August 2014

Stayed for a night enroute to our final destination. When we told our friends we were staying in this hotel, many told us not to as it is one of the very first skyscraper hotel built in Malacca, thus it might be old and tired.

We booked through an OTA and pre-paid our room. We drove and was glad that parking was complimentary. I must however mention that the car park is old and tired looking but the security was great!

Our check-in was smooth with a great service staff and best of all, the hotel is 100% smoke free!

Our rooms was airy, spacious and all truly refurbished. Even the corridor carpets were replaced. Everything was just perfect in the room. It was the total opposite of what we have heard!

The concierge was awesome. Their local knowledge was right to the dot. They even recommended us what to visit, see and eat! All with a great big smile.

All recommended places to shop and eat was mere walking distance. In fact the location of this hotel is so central that we walk to many places including the world heritage site. Awesome!

Only set back, we had to wait in line for a table during breakfast. We realised they could not accommodate many guests and many of us gave up waiting unless you return after 930am. Don't have breakfast between the hours of 7am and 930am unless necessary. Coffee served is tasteless and expensive at the little café in the lobby. Better to have your coffee at the new Starbucks around the corner - a 5 mins walk!

Our check-out was fast and efficient with a greeting to welcome us back again soon!

Highly recommended!! We will be back!

Room Tip: Request for the higher floor as there are construction in progress next door. Lower level rooms will...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Maxmaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 20 August 2014
Dear Guest,


I am pleased that you had a great time with us during your recent visit. It is certainly gratifying to hear your compliments on our staffs as well as the hotel in general. I have conveyed your compliments to our security and Front Office team and they are thrilled to learn that their efforts are appreciated.

I sincerely apologize for the long wait during the breakfast buffet and have taken a serious view on your feedback and addressed them with the Food and Beverage Director. Rest assured, every effort will be made to improve where we have fallen short.

Once again, my sincere appreciation for taking the time to post your review and I look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olgiate Olona, Italy
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 August 2014

very nice, has a pool and close to the city center and to china town. Nearby there are plenty of restaurants of all types and a multitude of shops both Chinese and Malaysians where I bought souvenir recommend it to those who went to work for those who went for vacation. Since it is possible to reach melaka kuala lampur with comfortable bus to see the famous Petronas Tower, but I recommend you to book the ticket online

  • Stayed September 2013, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MauroDolcet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 12 August 2014
Dear Guest,

Thank you for your kind review.

I am pleased that you had an enjoyable time with us during your recent visit especially at the pool. Melaka certainly is an interesting city to visit with plenty of historical sites to see and to shop.

We look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

This hotel was our best hotel on the trip trough Malaysia.
Everything was perfect, the location in very centre, the room was nice quiet, clean and good view The bed was very comfortable. The service was very friendly even the hotel was fully book for holidays. Breakfast very rich with lot of choices.
I will come again.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank alfons m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 12 August 2014
Dear Guest,

Thank you for your kind review.

I am pleased that you have experienced friendly and efficient service provided by our staff and it is certainly pleasing to know that they have made every effort to ensure you had a pleasant and comfortable stay.

We certainly cherish your patronage and we look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houten, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2014

I stayed at this hotel from August 1 to August 5 and enjoyed my stay very much. I agree with earlier reviews that state the hotel is clean and spacious. Pretty sure that claustrofobia won't be an issue here. Besides that, the staff was very friendly and professional. I've experienced much much worse in similar priced hotels in KL.

Just across the street there is are two big malls, including Parkson which I found to be very handy for grocery shopping. Naturally Christ Church, The Stadthuys and all the other sightseeings are on walking distance, even when you're not really fond of the warm and humid temperatures in Malaysia.

  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alexandervkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 8 August 2014
Dear Guest,


Thank you for your kind review.

It is certainly pleasing to know that we have met with your expectations.
Thank you for your kind words on our staff and we certainly are very proud of having them as part of our team. I have conveyed your compliments to the staffs and they were thrilled to learn that their efforts are appreciated.

Once again, I thank you for your support and we look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014 via mobile

Stayed here for one night, very good hotel, excellent location, however it is pricey compared to alternatives in melaka. However the rooms are recently refurbished and very comfortable so it's worth the extra money

Stayed September 2013, travelled solo
Helpful?
2 Thank Navin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, 8 August 2014
Dear Guest,

I am pleased that you had an enjoyable time with us during your recent visit .

We certainly cherish your patronage and we look forward to welcome you back to Hotel Equatorial Melaka.

Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Equatorial Melaka

Property: Hotel Equatorial Melaka
Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 166 Hotels in Melaka
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Official Description (provided by the hotel):
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 
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