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“Satisfactory”

Hang Tuah World Heritage Hotel
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Hang Tuah World Heritage Hotel
Ranked #142 of 166 Hotels in Melaka
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Satisfactory”
Reviewed 30 December 2012 via mobile

Very basic but everything is old and there are no extra facilities. Can be a bit pricey. Room is very spacious. Room service is very responsive. Water in the toilet leaks. The rest is just alright. Nothing to shout about. Good for those who just want to stay for the night.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maksal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2012

I chose this hotel as other hotels that i had wish to stay in were fully book.
I have to say that previous reviews written about this hotel were exactly true. The deluxe room i stayed in had a very bad smell. Air con wasnt cold. I was perspiring profusely inside my room..The bedsheets were obviously not changed or cleaned because i could smell someone 's body odour still lingered on the bedsheet and on the pillows as well. The towels smelled terrible. The bathroom after used was always flooded . The tap was broken. The walls and floor were very dirty.I had to wear slippers inside the bathroom to avoid stepping on flooded waters . Im telling you guys do avoid this hotel if you a need a clean place to rest.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank farahjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 November 2012

When It was still in the building we saw it, thus thinking that it may be a good choice for a brand new hotel, we attempted to try it.

We were impressed by the Lobby, and that was as far as it goes. Following which was a disappionting expresience.

We checked into a room, which was rather badly finished, or should I say 20 % unfinished room. The air-conditioning was not functioning properly, then there is a door left unlocked tht led to a parapet where the aircon unit was placed. Easily access to inquisitive guests trying to make a free fall exit to the ground floor,

The bathroom had still quite a number of unplugged holes, wondering what for on the walls and basin. It is big, but wonder why slippery tiles are used. Probably wanting to claim more accident insurance, o finance the completion of the building? Hmmm.... I wonder?

The breakfast spread at the ground floor coffe house, was good with extra added protiens from fruit flies. So watch carfully, and ask for fresh serving of what you see, examine well before comsumtion.

Having said all that is interesting, I would really like to compliment the staff, for being very friendly and helpful. The only thing is that, we almost demanded for a refund, but alas we are still gracious but at the cost we were paying, we could definetly go for a better hotel.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jefsh_tay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Melaka hotels

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2012 via mobile

Although it says that it opened early of jan 2012 but when I stay in the hotel it was so run down that I'm gonna cry... The indoor parking is damn scary with no light at all and the bed is a bit old in the age as when you sleep in top of it and turn around, it'll make all sort of noises

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lunze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 6 Contributor
99 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 June 2012

They are totally failed (I can't find a single aspect that their performance is even acceptable level). Don't waste your money to stay there. Some budget hotels are doing better than this so called "3-Star Hotel). I won't stay this hotel (with this kind of service standard) anymore even it is free.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sai Keong C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2012

Totally unsatisfactory. Washroom flooded all the time. Stained bath and walls. Lousy food. Tv reception not clear. Smelly lift and carpets.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ant8eater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 June 2012

I was in Malacca last week for a conference. My friends and I decided to try out this new hotel near Mahkota called Hang Tuah World Heritage Hotel since it looks new to us.

We went to ask the price and it is reasonable for a triple sharing room. We decided to check into this hotel.

When we went to our room, we were surprised by it.

1) The wall skirting were not complete and it is very dangerous for kids.

2) There were only 2 channels in the TV. No ASTRO channels, very boring.

3) The shower holder not stable. Whenever turned off the shower, it dropped onto the beth tub and causing lots of noise and inconveniences.

4) The living room air-con not cold enough.

We did inform the front desk that we wanted a non-smoking floor. However, to our disappointment, the floor and the room that we stayed do have the smell of cigarette.

Even the carpet in the lift was not properly maintained.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 69COP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hang Tuah World Heritage Hotel

Property: Hang Tuah World Heritage Hotel
Address: 6 Jalan Tmr, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Hotel Style:
Ranked #142 of 166 Hotels in Melaka
Number of rooms: 124

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