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“Housekeeping need improvement”
Review of Brilliant Hotel

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Brilliant Hotel
Ranked #106 of 220 Melaka B&B and Inns
Reviewed 25 May 2014 via mobile

Just stayed during this weekend. Upon check in we found the floor and blanket with a lot of hair on it, mostly are long hair. Distance to jonker walk just 5 minute drive but not much food outlet around this hotel.

Stayed: May 2014, travelled with family
2  Thank drite79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 March 2014

We stayed in this hotel for 2 nights over the Chinese New Year weekend recently. Had booked via a popular travel website. The hotel provides good value for money. But the main problem is its location. Our taxi driver had a hard time locating the hotel as its in a newly developing area of melaka. Its also 20 min walk to the main attractions near Jonker Street. The rooms themselves are quite compact with standard fittings including air con and tv with hot water facility in the bathroom. The lack of English channels on TV was disappointing. The people manning the desk were fairly helpful with directions and tips on places to see. We nearly missed our return bus back to Singapore with the taxi driver having a hard time negotiating the traffic en route to the hotel. There are a few dining options nearby..donald & lily restaurant had some nice local cuisine. All in all, this is a decent hotel for a short stay if you dont mind the walk to jonker street and the slightly out of the way location.

  • Stayed: February 2014, travelled with friends
    • Value
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Thank ashokkrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

It consider as new area. Around that area you actually have plenty choice of hotels. But it is not walking distance to jonker walk. We have chose the hotel simply because we want to avoid the jam along the way to jonker walk.
The ladyboss is very helpful which she will shows you the shortest way to jonker walk (without traffic jam). It will pass through Eye of Malaysia which already being moved. Very very convenient.
Everything is above our expectation. We stayed in a standard room which costs MYR98 only. But the room is spacious and clean, with TV, wardrobe, dressing table. Mineral water and 2 sachets of coffee provided in your room. One more surprise came from the reading space provided by the hotel, it's common area just outside our room.
Overall, this hotel is worth for money! Highly recommed for those who owns transport!!!!!

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank stef_nsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry K, Owner at Brilliant Hotel, responded to this reviewResponded 3 July 2013

Dear Guest,

We are started looking into review comment in TripAdvisor website, thank you for your feedback and it is very much appreciated. We are delighted to know that your stay is pleasant and we are looking forward to your next visit.

Please do not hesitate to email us at admin@brilliant-hotel.com if you have any comments for us to improve.

Best regards,
Terry Koo
http://brilliant-hotel.com/

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brilliant Hotel

Address: 37-39-41, Jalan Ksb 3, Taman Kota Syahbandar, Melaka 75200, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Hotel Style:
Ranked #106 of 220 B&Bs / Inns in Melaka
Price Range: £13 - £23 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brilliant Hotel 2.5*
Number of rooms: 30
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