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“HOTEL WITH NIL AMENITIES”
Review of Hotel Iris & Cafe

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Hotel Iris & Cafe
Ranked #82 of 131 Speciality Lodging in Melaka
Singapore, Singapore
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“HOTEL WITH NIL AMENITIES”
Reviewed 17 September 2013

We stayed from 14 - 16 Sep 2013 (triple sharing). The room was spacious but the aircon capacity was not suitable for this spacious room and we ended sleeping in a warm room. I complained to the Front Desk and the lady receptionist told me that we could leave the room key in the slot when we go, so that the aircon could keep runing and that wouild cool the room better. She advised us to request the Front Desk to open the room when we returned.

We returned to the hotel at around 11 pm and asked the Front Desk male receptionist to open our room door. He told us to wait at the room and he will be up in a short while. After almost 20 minutes there was no sign of him and I went down to the receptionist and saw him seating. I was shocked to be told that he could not find the spare key and started frantically to call other staff about the spare key. After almost an hour, he managed to get the spare key and we finally entered the room. The male receptionist took things very lightly.

We found the room and the bathroom without any basic amenities. I considered ourselves statying in a "bare room".

The towels - it would be an isult to call them towels as there was no difference from the floor towel at the bathroom. They were so dirty looking that we went to purchase three towels from the nearby shopping centre.

The breakfast that was included turned out to be another disappointment that we decided to have our breakfast from the nearby coffee shop.

The only plus point of our stay was the spacious room and eating outlets nearby.

This is the first time we stayed in this hotel and would certainly be the last.

Room Tip: When you book on-line - remember "all that you see is not what you will get"
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthonydasso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2013

Will come back again. This hotel is clean and thier staff are friendly. The iris cafe also served delicious and healthy breakfast. The locationwise is very strategic about walking distance to the city centre. The price is reasonable and the room and toilet is specious.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank midaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Iris & Cafe

Property: Hotel Iris & Cafe
Address: Lot 795-797 Jalan Melaka Raya 4, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Hotel Style:
Ranked #82 of 131 Speciality Lodging in Melaka
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Iris & Cafe 3*
Number of rooms: 40
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