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“Comfortable stay but no free wifi as promised online” 4 of 5 bubbles
Review of Bayview Hotel Melaka

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Bayview Hotel Melaka
Ranked #92 of 167 Hotels in Melaka
Singapore, Singapore
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Comfortable stay but no free wifi as promised online”
4 of 5 bubbles Reviewed 8 July 2013 via mobile

Went to stay 1 nite at this hotel. Place was quite easy to find, 1min drive to A Famosa. Hotel decor spacious. Room clean. Breakfast was ok!
Only thing was no wifi was provided even tho it said free wifi on the internet booking.
Overall a value for money stay!

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank yiweilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 5 August 2013
Thank you for your feedback. We are glad that overall your stay with us was pleasant. As for your comments on the wifi, complimentary wifi is provided for online bookings and you can obtain the access code from the reception. If this was not the case, do email us with more details of your stay (ie. room number, check-in dates, registered guest name) to enable us to trace what went wrong and take corrective measures. We look forward to hearing from you.
Best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

292 reviews from our community

Traveller rating
    18
    70
    127
    44
    33
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 7 July 2013

Being here with my family and it was fairly a good hotel. The staffs are polite and professional and even though we stayed here for only a night, I am pleased with location of this hotel. It is near to famous Jonker Street by car. I could not say about walking from the hotel, approximately 20 minutes walk.

We stayed at 10th floor and the furniture are old, like very 80's old furniture. The bathroom and tub are clean and that is important! They even have this beer opener in the bathroom! How groovy.

TV in our room are quite disappointing as the signal are not very good at all. It is not a big deal anyhow.

Wi-fi are not available in the room. You have to go to lobby as the wifi are being charged per minute of usage. Please upgrade the Wi-Fi service. It would be awesome.

If you are driving to the hotel, be careful on the way to the car park. It had a very narrow pavement and even though there's a lot of mirrors to see other cars are coming, I pretty sure I won't be driving there as it creep me out and feed my mind with worse accident imagination ever. It only fits one car at the time and you need to be very slow to drive.

Overall, it was a good stay. The food place was near and we don't have any problems with food around the hotel and the convenient store next to the hotel is awesome. They have everything! ^_^

Thank you and hope they refurnished or at least upgrade the Wi-fi service.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shareenadean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 5 August 2013
Thank you for your feedback. We are glad that your stay with us was a pleasant one and agree that our location is easily accessible. Complimentary wifi is available with online bookings. Meanwhile, we thank you for your constructive comments and will certainly look into the suggestions given.
We look forward to welcoming you back to Bayview Hotel Melaka during your next visit.
Best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 2 July 2013

Newly refurbished deluxe room. Stayed on the highest floor with scenic ocean and city view. Very clean, spacious room with warm welcoming fruit platter. In room jacuzzi makes our stay fun and enjoyable one for kids and can be a relaxing one too. Connecting rooms unavailable. Room comes with complete toiletries, clean towels , small sofa and small dining table n chairs for two. Me and family had a great time and satisfied stay.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank zaman323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 3 July 2013
Thank you for your kind compliments. We are glad that your family enjoyed staying with us during your visit to Historical Melaka. All our Deluxe Rooms are connecting but perhaps it was occupied during your stay. Nevertheless, we thank you staying with us and look forward to welcoming you back to Bayview Hotel Melaka during your next visit.

Best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 10 June 2013

I stayed in the junior suite for a night.
Check in was ok, however, the hotel is very strict on the check out time. No late check out is allowed. The check in time is 3pm but we managed to get our room half an hour earlier. But a group in front of us did not manage to check in, the reception staff said they can only check in at 3pm.
When I went out the lift to the room, the corridor is dim and wall papers are so old school.
The room is old, sofa is dirty and carpet is dusty. The bed is so hard and uncomfortable. It seems that the bed will break anytime. Although it is a non smoking room, I found cigarette ash on the carpet at the side of the writing table. I wonder if housekeeping did their job! The aircon in the room was so cold and I could not adjust the temperature as the themostat cannot be adjusted.
Breakfast spread is limited and it only starts at 7am. I find this unusual as most hotels serve breakfast from 6am.
The location is not exactly accessible as it is a bit far from Jonker street and the shopping centres.
For those who drive, there is no entry barrier to the car park so park at your own risk.
I would not recommend this hotel.

  • Stayed June 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank maythamhuimei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 3 July 2013
Thank you for your feedback. We will certainly look into the areas identified and ensure it is rectified immediately. A late check-out can be accorded during non-peak holidays and it is subject to availability.

Meanwhile, we thank you once again for your constructive comments; and hope you will give us another chance to be of better service to you in future.

Best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Melaka hotels

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 7 June 2013

The check in and check out process was fast. The room was clean and had comfortable bed. There was a small cafe with reasonable price. The internet came free with my online booking package so no complaints on that. Breakfast was simple but they served juice and not just cordial. The breakfast starts only at 7am. Most of the hotels i stay starts their breakfast at 6am. Didn't get a chance to use the fitness center and swimming pool. Housekeeping service was very fast when i requested for something.

Room Tip: Ask for high floors
See more room tips
  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sheriffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 9 June 2013
We are glad that your stay with us was a pleasant one and thank you for sharing your feedback. Meanwhile, we look forward to welcoming you back to Bayview Hotel Melaka during your next visit.
Thank you and best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
95 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed 27 May 2013

The air conditioning keeps breaking down in this hotel, pretty much woke up sweating. The room and the service itself is average. I had a view of the Chinese cemetery.One main hassle is that it's a bit too far away from all the main action: Jonker Street and others,

If I had the choice, I would probably choose another hotel next time. This is just a sad piece of concrete monstrosity.

  • Stayed May 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank riain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 6 June 2013
Thank you for your feedback. Our location is actually one of our best features as the hotel is easily accessible and just a 5 minute drive to most major tourist attractions. We are also close to China Town and Little India which is just a stroll away. Nevertheless, we hope that overall your visit to Melaka was pleasant and we hope to be given another chance to be of better service to you and to share the exciting sites to explore which is just a walk away.
Thank you and best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 18 May 2013

PRO
1) Near the town area
2) Good gym facilities, 2 good swimming pools 1 for adult & 1 for kids. They also have a sauna for both men & women.
3) Pleasant, clean & spacious room with decent facilities.
4) We didn't eat at the hotel but we did looked at all their menu, their price is reasonable.

CONS
1) We paid about RM190 for the superior room & they didn't come with breakfast???
2) The receptionist could learn more about customer service. 1 incident was I left my water bottle at the receptionist then when I came down to pick it up, the receptionist there barely acknowledge my present there when I tell them it's was my water bottle behind their counter.
3) After using the gym I have to dial "2" to ask for towel, I had waited too long for the towel. Well at least someone did came.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank JajaBluetaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, 27 May 2013
Thank you for your constructive comments. Rest assured we value your feedback and will strive to further improve our services to meet the needs of all our guests. Meanwhile, we hope that the rest of your stay in Melaka was pleasant and we look forward to being of better service to you during your next visit.
Thank you and best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayview Hotel Melaka

Property: Bayview Hotel Melaka
Address: Bayview Hotel Melaka Jalan Bendahara, Melaka 75100, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #92 of 167 Hotels in Melaka
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bayview Hotel Melaka 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
Ideally located in the heart of the historical city, Bayview Hotel Melaka boasts 188 spacious guest rooms including luxurious suites with Jacuzzi and kitchenette, 6 dining and entertainment outlets including a dance club and KTV studio, a comprehensive range of recreational facilities from gym to spa pool and toddler's pool as well as complete meeting and convention facilities. For business or leisure, find it all at Bayview Hotel Melaka. ... more   less 
Reservation Options:
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Also Known As:
Melaka Bayview Hotel

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