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“Nice location but need to renovate”

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Seri Costa Hotel-Resort
Ranked #75 of 167 Hotels in Melaka
Bangkok, Thailand
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice location but need to renovate”
Reviewed 3 September 2013

We stayed here two nights.The location is nice but breakfast is not good enough, a room with sheets & pillows are quite old, a hand sprayer in the toilet was broken.
An air conditioning in our room was out of order when we check in the room on afternoon
then we went out for touring the Melaka town but the air conditioning did not fix yet when we come back a room after dining. We complain at the reception then the mechanic boy come to fix it and finished about 9:30pm. I would not recommend this hotel, If the hotel have not renovated.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Zugus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
Petaling Jaya, Malaysia
Level Contributor
179 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 14 August 2013

Stayed overnight for a wedding nearby. Good value as they had a fasting special for RM120 per night with sahur, so can't go wrong there. So we took two rooms for the family, which was more than ample.
The rooms are adequate for the price that you pay, and glad that it wasn't carpeted (my pet peeve), with decent furniture and TV reception. However, there was just too many things squeezed into the room ie two beds, cupboard, two chairs and a table etc. Also the toilet bath had seen better days, and a goodacid tile wash would do wonders for making it more presentable and hygienic. Also, a stool was squeezed into that tiny space (why?), which makes me think that they have lots of furniture! Less is definitely more. However, for that price, would definitely go back. The sahur breakfast was a great spread and well worth the money. It was relatively safe with a good mix of shops and restaurants nearby. Was equal distance to historical melaka and the Parkson Melaka etc.

Room Tip: Higher floors are quieter.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JemimaBond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 August 2013 via mobile

Stayed for a night instead of 2.. bed invested with bedbugs. Room was mouldy and dusty.. woke up in the middle of the night with rashes all over. Wife woke up with a fever .had to cancel trip and head home early due to her worsening situation..not sure if it was related to the bug bites but wats the odds. Worst hotel stay ever.charged us $200 RM for the night.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VEDAG1R1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Melaka hotels

Subang Jaya, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2013

Stayed on Aug 4 2013. Just for one night. We took the quad sharing family room.

Overall check in, room, etc was satisfactory though room smelled musty and bathroom need to be upgraded. I think our room was refurbished before. There was even a welcome note from the hotel manager, a Mr Haridas.

What I want to highlight is our dissatisfaction with breakfast. The receptionist told us breakfast was till 10am. So we all trooped down around 9.10am. The whole cafe was deserted with lights switched off. OK, pretty understandable because it was the month of Ramadan. We passed the reception which was just next to be cafe. Nobody bothered with us! We had to seek and asked a staff to assist us as the toasters were switched off and all the food, though covered in their containers were cold. She said she'll get the fire underneath on but she promptly disappeared! There was 4 (I counted) flies walking all over the nasi lemak hard boiled eggs. I told another staff who was busy cleaning to change it. He said ok, took the plate and left it on an inner counter. Later I asked about the eggs, he said they were preparing, 20 mins later, still no eggs. Meanwhile, we had to eat cold kuetiaw and toasts and they can't even be bothered to switch on the lights. Even the coffee/tea was cold and we had to ask for hot ones..again.

Totally disgusted! It's like, they cater only for those who are fasting and we non muslims, even being legitimate guests were disregarded! If you think it's a chore to open the breakfast buffet until 10am, then tell us. You could prepare a simple hot set for all of us..we will be appreciative. Not treat us like we don't exist, not welcomed. Like we came in off the streets begging! I complained loudly within earshot of the reception but you know what? Total deafness! Humph!

My family and I are very reasonable people. We take stock of situation and adjust to the turf but this is too much. I wanted to ask for the manager but my husband said to not bother as we were going to check out anyway. You think I'm gonna recommend this hotel and come back again? Hell, NO!

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank Bzjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2013

My first visit with my family to this hotel was a year before when they were under construction. Even though, we've found out that this hotel was really great with their warm welcoming, friendly and helpful staffs...and for that we came back again this time and stayed over the weekend. We were surprised by the changes which was really amazing. It was pleasantly clean, comfortable with the room amenities were good and still affordable. And because it was located strategically in entertainment area and many of historic attractions, it was really convenience as it was just a walking distance from the hotel.

The variety of food that they offered were fabulous...from breakfast to lunch..everything was mouth-watering. Talk about their service, we're really amazed by their friendly and helpful staffs which really make things easier for us. And not to forget, the hotel manager Mr Haridas who was really excellent and humble. He took a time to show us around which was really impressed us so much....thanks Mr. Haridas for ur kindness.

Overall, we've really satisfied and enjoyed our stay here. A great touch to our heart with their dedicated staffs and manager, good service and wonderful place...which are good enough to make us come back again in future....

  • Stayed March 2013, travelled with family
    • Value
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Helpful?
1 Thank ak898_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuala lumpur
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 March 2013

It's been 4 years since my last visit to this hotel. In my last visit, i'm very impressed with the bali-like ambiance in the room. But this time it's totally different when i was checked in to the new block.

Firstly i have to take the elevator to level 2 then i have to go down i level and with the improper signage of rooms number, i've walked until the end of the level before walk back to find the room which is situated in between two rooms.

Secondly the size of the room is about half of the room in the old block. The hardly any spaces for me to pray and the hot water in the shower need to be repair.

Overall, my stay for 3 days is quite ok but still the is a very large room for improvement could be done the rooms in the new building to suit up to the rooms in the old building.

Room Tip: Be sure that you ask for room in the old building because the room in new building is very small a l...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suffian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cyberjaya, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 February 2013

Stayed there for the weekend with my family. We booked four standard rooms. Upon check-in, we found out that the rooms had no handicap access and Aril, the CSR kindly upgraded one of our rooms to deluxe so that my mother can get to her room easily. I was very impressed. The whole family appreciates the gesture. Thank you.

The standard rooms do not have windows so if you are claustrauphobic then big no-no. However, the deluxe rooms do, and for the rm150++ price it is certainly worth it.

There were stains on the carpets on the 1st and 2nd floor corridor but i was under the impression they are upgrading their facilities. The staff was very helpful and friendly. The restaurant downstairs served good food for dinner and more than enough selection for breakfast buffet.

For the rm98 groupon ticket we bought we were more than happy with our stay at Seri Costa. Would definitely come back if price and service remains the same but will probably get a room with windows this time.

By the way, location is awesome. Right where all the action is in Melaka. A Famosa, Taming Sari and boat ride on the river are only a short walk away. The shopping mall, food stalls and markets are also nearby. And an awesome asam pedas restaurant right round the corner too.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prettiest-Pirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seri Costa Hotel-Resort

Property: Seri Costa Hotel-Resort
Address: Hotel Seri Costa Jalan Pm 8, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Fitness Centre with Gym / Workout Room
Hotel Style:
Ranked #75 of 167 Hotels in Melaka
Price Range (Based on Average Rates): £
Hotel Class:3 star — Seri Costa Hotel-Resort 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Seri Costa Hotel Melaka

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