we have stayed in this hotel umpteen times.
the only added-value we can think of this hotel - the location. very near to shopping areas.
as some of the travellers have experienced - yes, the front desk officers are horrible! no smiles on their faces when checkin/checkout.
for this round, it was worst! they got our room mixed up whilst checking out. Not a single word of apology (as if "it is ok" attitude - nothing to make mistakes).
some other issues which we experienced (but do not wish to elaborate further) that we have decided to firm ourselves down - i.e. not staying in this hotel anymore.
regretted we made this choice this round to stay in this hotel again and we tell ourselves - this will definitely be our last time!
with the hotel rates we paid - guess there are other better hotels around with better service rendered.
perhaps they wont miss us out as their hotel guests! afterall, most of the time, their rooms were selling like hot-cakes - be it walk-in or online booking (in great demand)
- Official Description (provided by the hotel):
- Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more less
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- Also Known As:
- Fenix Hotel Melaka