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“Good value and convenient”
Review of Fenix Inn

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Fenix Inn
Ranked #18 of 167 Hotels in Melaka
Reviewed 1 February 2012

Convenient location, no worries for carpark, so you can leave your car behind and take a leisure walk (at least 15-20min) to famous Jonker street. There's a big shopping mall just diagonally across the hotel.

Famous Nyonya restraurant (Makko and Ole Sayang) nearby within walking distance. 5 min walk (along the 2 stretch of shops located at the same road as Fenix Inn).

The room was clean. The water pressure was great! The wireless connection was stable. The quilt cover was clean, but I find the quilt is a bit heavy, maybe is because of the moisture in the room. Overall, the stay was good for a boutique hotel.

  • Stayed: December 2011, travelled with friends
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Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivek v, Manager at Fenix Inn, responded to this reviewResponded 14 February 2012

Dear Christina T,

Thank you very much for your valuable feedback on our facilities and services. We are delighted to hear that you enjoyed staying with us and at the same time find the nearby attractions, food outlets and shopping malls within convenient reach from our hotel. Your recognition is a huge motivation for us to excel further and our team and I look forward to welcome you again in the near future!

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Reviewed 1 February 2012

Stayed here one night on route to PD. We booked a family quad room as it has windows, which was a blessing in disguise. Upon first entering the room, there was a very strong smell of glue, which may be due to what appears to be relatively new flooring. Shower and toilet area are together and can be slippery when wet. I realise later when I visited a friend's room that her room also had the same smell. Overall, stay was alright.

  • Stayed: February 2012, travelled with family
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Thank Snoopy6364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivek v, Manager at Fenix Inn, responded to this reviewResponded 14 February 2012

Dear snoopy6364,

Thank you very much for your valuable feedback on our facilities and services. We are happy to hear that your stay was good overall. We sincerely apologize for the inconvenience caused to you and your family on the flooring smell and wet shower room floor. We are indeed enhancing our facilities for the comfort and enjoyment of our guests and our team and I look forward to welcome you and your family again in the future!

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Reviewed 29 January 2012

My first trip to Melaka since 2006 and was doing some searching for a nice boutique hotel for a short business trip and came across Fenix Inn and booked in on 21 Dec 2011

Strategically located in the middle of action at Melaka Raya, a few mins walk away from Hatten Sq and other shopping malls

Requested for pick-up service from Melaka Bus Terminal (RM 15 p.way) with the hotel and this was done timely and the driver provided a good service and general information about Melaka. On reaching the hotel, check-in was prompt and efficient with a smile (think the check-in staff was James, if i got it right) and assisted me in providing information about the hotel and surroundings very well

The room with a queen bed, was clean, simple and included a lcd tv and coffee/team making facilities as well. Had a good night sleep, no doubt.

Used the business centre desktop to get things done and the female staff manning the centre was good and provided service with a smile

Check-out was efficient the next day and noticed that the hotel went thru a renovation as the lobby area is new and modern. Tastefully done!

Overall, enjoyed my stay and you cant go wrong with this hotel - good location, good service, nice rooms and facilities. Will come again for my next trip to Melaka!

Room Tip: Ask for room in the new block/wing (newly renovated ones)
  • Stayed: December 2011, travelled on business
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Thank viveknapril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liangyk, General Manager at Fenix Inn, responded to this reviewResponded 21 February 2012

Dear viveknapril,

We thank you for your positive feedback and take note of your comments on our rooms and services.

Please be informed that we are currently planning for our room upgrades in the next calendar year 2012 and as such, will be another exciting year for us.

We look forward to your servicing you again in 2012.

Thanks.

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Reviewed 27 January 2012

Had stayed here for one night as a couple and was pleasantly delighted with the very efficient staff at check-in and also the location of the hotel. Fenix Inn is just next to the biggest shopping malls in Melaka and close to good restaurants too. The rooms are small but cozy. Luckily we had a room where the flooring was recently done-up else couple of rooms had old carpets. Overall good functional hotel.

  • Stayed: January 2012, travelled as a couple
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Thank mangy_boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivek v, Manager at Fenix Inn, responded to this reviewResponded 14 February 2012

Dear mangy_boy,

Thank you very much for the valuable feedback on our facilities and services from your recent stay with us. We truly appreciate your comments and delighted to hear of your recognition to our Front Desk team and find our location convenient. We have recently enhanced our facilities and will continue to upgrade further in the near future for the comfort and enjoyment of our guests. Our team and I look forward to welcoming you again in the near future!

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Reviewed 24 January 2012

Excellent stay in Fenix Inn with my family. This hotel is very strategic as in nearby shopping malls,places of interests, restaurants,convenience stalls and etc. All the staffs are friendly and helpful. Had a pleasant stay here! Will definitely recommend to my friends.

  • Stayed: January 2012
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Thank hueykoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivek v, Manager at Fenix Inn, responded to this reviewResponded 14 February 2012

Dear hueykoo,

Thanking you for the valuable feedback on our facilities and services during your recent stay with us. We are delighted to hear that you and your family enjoyed the stay at our hotel and also had opportunities to explore the nearby attractions, food and shopping outlets due to our strategic location. Your recognition on our team members is a huge motivation for us to further enhance our services and our team and I certainly look forward to welcome you, your family and friends to Fenix Inn in the near future!

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Reviewed 22 January 2012

Very unsatisfying experience. Picture in the website and the room does not match the actual condition of the room. Room are small and the cleanliness is bad.

Room Tip: If you have an elderly with you,it's not a advisable to get this hotel as they do not have lift...
  • Stayed: January 2012, travelled with family
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1  Thank Nora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivek v, Manager at Fenix Inn, responded to this reviewResponded 20 February 2012

Dear Nora A,

Thank you for choosing Fenix Inn as your hotel of choice during your recent visit to Melaka. We appreciate your valuable feedback on room and cleanliness. We sincerely apologize for the shortcomings as experienced and rest be assured that we take your feedback on board positively to further improve. The hotel is currently undergoing refurbishment in stages and we look forward to serve our guest with their comfort in mind. Our team and I look forward to welcome you to our hotel in the future

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Reviewed 20 January 2012

I stayed here for few times....the lobby here just renovate for new looking already. I choose the stay here most important is the location...near the shopping area by walking only n from shopping mall also can go through Portuguese Square, jonker walk...etc that area also hv many place of attraction n delicious food...if the room key card can given 2 is more better..cause many hotel normally will give 2 key card....The car park service also good have will people park n get your car....

  • Stayed: January 2012, travelled with family
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Thank K L T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivek v, Manager at Fenix Inn, responded to this reviewResponded 15 February 2012

Dear K L T,

Thank you very much for your valuable feedback on our facilities and services during your recent our stay with us. We are certainly that you enjoyed your stay with us and enjoyed the convenient location of hotel for your shopping, food outlets and nearby attractions visit requirements. We are able to accord 2 key cards depending on our occupancy due to the high usage of key cards when the occupancy is high. Our Car Jockey service is a unique and free for our guests and certainly one of a kind in Melaka. We are in the midst of further enhancing our Jockey service and a more personalized touch is coming soon! Looking forward to welcome you back in the near future

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Phone Number:
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Airport Transportation
Hotel Style:
#3 Best Value Hotel in Melaka
Price Range: £18 - £40 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 
Reservation Options:
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Also Known As:
Fenix Hotel Melaka

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