My 2nd time staying in the inn but this time using the 'senior citizen' promotion. Upon our check in they gave us a room on the 3rd level, we requested for lower level but was told the hotel was fully booked. So we walked up to the 3rd level and realised that we used the wrong stair so we started to look out for the signage and a staff assisted us and we walked up via another stairway to the 3rd level to the room. Upon seeing us panting, he shown concern and during our conversation we mentioned that the inn if promoting for senior citizen'' package should plan to provide the rooms at lower floors. He immediately called the reception and I guessed they told him there were no room, but he requested us to wait, and in less than 3 minutes he got back and moved us to the 2nd level. This was much appreciated.
- Official Description (provided by the hotel):
- Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more less
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- Also Known As:
- Fenix Hotel Melaka