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“Holiday Inn continues to deliver... ”
4 of 5 bubbles Review of Holiday Inn Melaka

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Holiday Inn Melaka
Ranked #7 of 167 Hotels in Melaka
Certificate of Excellence
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Holiday Inn continues to deliver... ”
Reviewed 12 August 2014 via mobile

Traveled with family for a short holiday up from Singapore. We booked into the Kids Suite - the kids absolutely loved the bunks and the little secluded play area behind curtains within the nicely spacious room. All kids suites have a 'city view' which we were initially upset about - but it has it's own charm. A lovely view out on to the old town was a delight. The service was as usual excellent. Kids special services were delivered on call - extra bathrobes, bottle washing, branded toothbrushes. The hotel is close enough to the best sights around the old town. But the highlight of the trip for us - especially the kids - was the pool. Right depth for them to swim and walk, the infinity effect on to the serene and peaceful Melaka Straits and the cool waters meant that stayed for an entire morning sunning and swimming. The breakfast is well stocked, with thoughtful service. Room service - always important with kids - offered great options for all. The live band at Sirrocco was excellent. All in, another great Holiday Inn experience.

Stayed August 2014
Helpful?
2 Thank Narayanisms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 14 August 2014
Dear Valued Guest,

Thank you for this positive review which certainly inspired us as we continuously strive to deliver great guest experience. It’s great to hear that you had a pleasant stay, breakfast spread, room service, our band at sirocco, our infinity pool and especially that your kids enjoyed the kids suite and the amenities provided.

I am pleased that we were able to provide you and your family with a memorable experience and I am happy to hear that you enjoyed your stay with us. We greatly appreciate your tremendous compliments. I will definitely share your positive feedback to my team since it is a good motivation to show them that their efforts are truly appreciated by our valued guests.

I certainly look forward to welcoming you back to have another wonderful experience with us in the near future.

Best regards,
Alvin J
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,777 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (438)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 August 2014 via mobile

First time stay here. The front office staff is very helpful. Very clean room. Good amenities. Nice swimming pool. Free shuttle bus service from hotel to shopping center district and to Jonker Walk. Free parking. Reasonable price. Good location. Having good time stay here. Must stay again when in Melaka

Stayed July 2014, travelled as a couple
Helpful?
Thank xeong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 12 August 2014
Dear Valued Guest,

Thank you for your excellent review. I am truly grateful to read about your review and I appreciate your compliments to our front office team. I am delighted to know that you have enjoyed your stay here with us. Your kind words have further motivated us to stay focus and devote our efforts in delivering exemplary service to our guest. Please rest assure that I will definitely share your excellent comments with the team.

It was a pleasure to have you with us and we look forward to welcoming you back in near future.

Best regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 10 August 2014 via mobile

Last weekend stay at Holiday inn melaka for short gateway, room was clean,food was delicious,swimming pool was fantastic and the staff was awesome but the most amazing part is the view. It was a nice sea view especially during morning and evening. very peacefull and I will return soon. Special thanks to front desk for providing me nice room with good view.

Stayed August 2014, travelled as a couple
Helpful?
Thank 709we_w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 11 August 2014
Dear Valued Guest,

Thank you for taking the time to share this review on TripAdvisor. It is great to hear that you have enjoyed your recent stay with us. I am truly grateful for your compliments and this will only enhance us to deliver our best service to our valued guests.

We hope that we will remain as your preferred choice of accommodation and look forward to welcome you again during your next trip to Melaka.

Best regards,
Alvin J
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 August 2014

We stayed in this hotel 4 years ago (and it was very good) but it has raised itself to a new level. This hotel represents great quality and true value for money. The staff are friendly and professional. They go the 'extra yard' for their guests. The lobby is spacious and spotless. The bar area is well set up and reasonably priced. The nighttime entertainment, a pianist early and a singer later, was very good. The food in the restaurants is excellent, good quality, fresh and not expensive. The shuttle bus to town is reliable and the concierge helpful in arranging taxis and drivers. We had an executive room and the executive lounge was very welcoming and provided excellent service, food and beverage. Rooms were spacious and spotlessly clean. Wifi was free and worked everywhere in the hotel. We would recommend this hotel to visitors to Melaka and hope they enjoy it as much as we did.

Room Tip: The Executive Rooms may seem a bit dearer but they represent excellent value for money and give grea...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Lynnette58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 9 August 2014
Dear Valued Guest,

Thank you so much for sharing your kind views and for choosing to stay with us.
I am delighted to hear that you enjoyed your stay. Going extra mile is part of our brand service culture to deliver our promise of “Great Hotels Guests Love”.

We look forward to be your host again should your travel plans bring you back to Melaka.

Best regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bintan Island, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2014 via mobile

We stat on August 1st for 2 night. The hotel was nice. Room was clean and we had a big breakfast. We love the pool but not enough time to enjoy. We went around the Jonker area the hotel van drop us at red square. Do tell them that you also need a pick up to go back to hotel. The hotel staff will help you. Overall we all had fun and looking forward to come Melaka again.

Stayed August 2014, travelled with family
Helpful?
2 Thank princessaries85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 9 August 2014
Dear Valued Guest,

Thank you for sharing your feedback. Rest assured that we will continue to strive harder in adding values for our guests - our everyday heroes. Hence, it is a continuous journey for us to deliver our promise of ‘Great Hotels Guest Love’ to each and every guest.

I am glad to learn that you had enjoyed your stay and we look forward to welcoming you back in the not too distant future.

Best regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 August 2014

We did a short 2D1N trip & stayed at this hotel with my in law. I booked 2 rooms but didn't request connection room. Arrived early (around 12pm) and they allow me to check in early and arrange connection room for me and sea view even I didn't arrange early. Room are well maintained & comfortable. Staff are very friendly and helpful. We had coffee at lounge there, my boy like the biscuit that come with the coffee so I asking can I buy some from them. To my surprise, they give me 1 small bowl with FOC and said especially to my boy.
The food is good especially breakfast, my in law was happy with the variety of food and friendly waiter that help them carry their plate to table (FYI, my in law about 70+ age).
Only thing that disappointed is their bathtub the lock is loosen. But overall is good for us.
Definitely will stay there again for my next visit.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SereneKhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 9 August 2014
Dear Valued Guest,

Thank you for taking the time to share. It's always nice to receive positive feedback from a satisfied guest like you. However, we have looked into the bathtub issue and necessary preventive actions have been taken to avoid recurrence. Again, we apologize for the inconvenience caused.

Thank you again for choosing to stay with us and we look forward to your next visit to Holiday Inn Melaka.

Best regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2014 via mobile

Its a pleasant, clean and modern hotel. The few rooms i stayed were good. Only one of the room i stayed had plumbing noise on and off in early mornings which disturbing. But room was decent size and good modern deco. How a business class hotel should be.

Stayed July 2014, travelled on business
Helpful?
2 Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 7 August 2014
Dear Valued Guest,

Thank you for choosing to stay with us and for taking the time to share your recent feedback.

I am grateful for your kind words and meaningful review. As part of our commitment towards 'Great Hotel, Guests Love,' we would like to assure you that the management has taken note of your feedback regarding the plumbing noise We appreciate your honest feedback which has allowed us to better understand our valued guests.

We hope that this experience will not deter you from returning to the Holiday Inn Melaka and we look forward to welcoming you again in not too distant future.

Warm regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Melaka

Property: Holiday Inn Melaka
Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#5 Spa Hotel in Melaka
#5 Romantic Hotel in Melaka
#5 Luxury Hotel in Melaka
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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