We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Place to Walk in Grace” 5 of 5 bubbles
Review of Holiday Inn Melaka

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Holiday Inn Melaka
Ranked #6 of 167 Hotels in Melaka
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A Place to Walk in Grace”
5 of 5 bubbles Reviewed 19 August 2014

Would recommend to the tourists who are planning to visit Melaka/Malacca. Nice room arrangement. Concierge is superb and cooperative when you are dealing with room exchange. Id you like to rest, would say chose a seaview room and if you love to have the city view, choose the opposite. Propose to have a corner room for your pleasuring stay. With 20% Off for spa, do select one of the offered package but you need to be early for the booking since it closes at 10pm.

Morning breakfast Is stunning but do be extra careful with coconut milk rice ( nasi lemak ), a bit spicy. Should try the beef bacon with a jem/marmalade...it's a nice mixture to try for.

Plenty of carpark and cosy lobby which you can gaze yourself from the front lobby parking to the reception. Make it noticeable :)

Room Tip: Corner room and facing the city at Level 8.
See more room tips
  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zue5480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 22 August 2014
Dear Valued Guest,

Thank you for your wonderful review on your recent stay in our hotel. I am very glad to know that my team had delivered great service and met up to your expectations. We at Holiday Inn Melaka always strive for excellence and will never stop looking for improvements. Your positive feedback had been shared among the team and they were very grateful to have served you. This feedback is invaluable for all of us here and this has made us feel worthwhile.

Thank you again for your great review and we hope that we can be your host again the next time you return to Melaka.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,758 reviews from our community

Traveller rating
    735
    761
    201
    43
    18
See reviews for
714
390
66
213
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (436)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

The hotel is clean, new and good location. The breakfast is good too. Despite that the room is a bit noisy (my room is next to the lift, can hear some noise when the lift go up and down). Overall, I strongly recommend this hotel.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 22 August 2014
Dear Valued Guest,

Thank you very much for taking the time to share your review. Please accept my sincere apologies for the noise from the lift. However, I am truly grateful for your recommendations.

We look forward to welcoming you back again in the not too distant future. Please do check out our website to take advantage of great savings on your stay. While at the hotel, indulge at Sirocco Italian Restaurant or get pampered at our Tea Tree Spa . Oh! and Kids Stay and Eat FREE!

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yowie Bay, New South Wales, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

A great room with great views. The staff were efficient & very friendly. We asked the front desk to call us a taxi for a trip to Hard Rock Cafe but they insisted on taking us themselves in one of their shuttle buses. Traffic was chaotic so our driver took us on a tour of Melaka to get around the grid lock.
The food & service in the restaurant were both first class.

Room Tip: We paid a little extra for a suite on the 19th floor. Well worth the extra as it gives you access to...
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 19 August 2014
Dear Valued Guest,

Thank you very much for sharing. We are glad to learn that you enjoyed your stay with us .I have shared your reviews with the entire team and this has further motivated them to provide great service to all guests. Your kind words are much appreciated as it's the reflection of the hotel. It's with such feedback that further encourages us to strive harder toward our goal - 'Great Hotel, Guests Love.'

At your next visit, do check out our website to take advantage of great savings on your stay. While at the hotel, explore a world of flavors at es.sense kitchen or Sirocco Italian Restaurant or stay relaxed at Tea Tree Spa. Oh, and Kids Stay and Eat FREE too.

Warm regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nanjing, China
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 17 August 2014 via mobile

Staff were polite and helpful and the room was clean and comfortable. The pillows were particularly good. The breakfast in the Executive area was highly satisfactory, with local as well as western choices. A substantial car park below the lobby meant that there were no problems driving in.

The pool has a very good view from water level, although tumble turns at the very shallow end proved to be a difficult proposition for some.

Mixx Nightclub, which is conveniently located across the road, is well worth a visit. The DJs will ask you regularly to put your hands up...

Stayed August 2014, travelled with friends
Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 19 August 2014
Dear Valued Guest,

Thank you very much for taking the time to share your review. I am pleased to know that our service, condition of the room and the breakfast spread at our executive lounge met up to your expectation.

Please rest assured that your excellent comments are being shared with the rest of the team. Your excellent review will only motivate us to further improve and deliver our promise to continuously improve ourselves in every aspect.

Again, thank you for sharing and we do hope that your future travel plans will still bring you back to the Holiday Inn Melaka.

Warm regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2014 via mobile

Stay at Holiday Inn Melaka for 1 night stay and it was a good experience. The room was clean and modern. The staff was really friendly and had offered me for a shuttle service which i think it is very good and safety. On top of that, the food was delicious and they delivered the food fast. Overall stay execellent.

Stayed August 2014, travelled on business
Helpful?
1 Thank Cha' E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 19 August 2014
Dear Valued Guest,

Thank you for your review. We are pleased that you enjoyed your stay with us. Your comfort is our main priority and I am certain that your excellent review will only reinforce our purpose and passion to further deliver our promise to our guests- “Great Hotels, Guests Love” at the Holiday Inn Melaka

I look forward to your next stay and we will be more than glad to be your host again.

Warm regards.
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2014

Had stay at Holiday Inn Melaka recently and the service was great. They also provided us with warm cookies and welcome drink upon check in. The drink was very refreshing. The room was huge and we been given a city view which the view was amzing espeacially during night time. Overall stay "SUPERB"!!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 644Fifian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 19 August 2014
Dear Valued Guest,

Thank you very much for your review. I am truly pleased to know that you enjoyed your stay with us and that you enjoyed the view of the stylish waterfront of the Straits of Melaka. Each and everyone of our guest are important to us and hence we ensure that the team delivers the best service to all our guests.

Should your travel plans bring you back to Melaka, Malaysia, please do not hesitate to make your bookings with us and please log on to our website for more details.

Warm regards,
Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 August 2014

Comfortable room, good location close to shops, shopping areas & Chinatown, shuttle service (if pre-arranged).
Breakfast was below standard of comparable hotels despite the variety offered.
Men's toilet on 1st floor (next to breakfast area) had slight odour & not the standard for Holiday Inn.
It should be made clear to guests that shuttle service only works if pre-arranged. We booked thru Booking.com & the hotel took full payment on credit card on check-in so removes opportunity to pay by cash, etc.

Room Tip: we stayed in a Deluxe King - non-smoking
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 15 August 2014
Dear Valued Guest,

Thank you very much for taking your time to provide us your feedback. It is regrettable that we fell below your expectations especially with the condition of the male toilet, breakfast experience and the shuttle service. What you experience was totally not the standard that we practice.

Whilst we are unable to undo the above shortcomings, please rest assured that the service deficiencies you experienced has been looked into and we have shared all these unpleasant experience with our entire team to enhance their skills and a training session has been arranged to refresh their knowledge. Your comments are constructive and we are focus on positive changes for the future.

We trust you will allow us another opportunity to demonstrate that we can do better. Lastly, I am looking forward to welcoming you back to Holiday Inn Melaka in the near future.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melaka hotels
0.3 mi away
Hatten Hotel Melaka
Hatten Hotel Melaka
#12 of 167 in Melaka
4.0 of 5 bubbles 2,176 reviews
1.0 mi away
Ramada Plaza Melaka
Ramada Plaza Melaka
#7 of 167 in Melaka
4.0 of 5 bubbles 506 reviews
1.5 mi away
The Settlement Hotel
The Settlement Hotel
#4 of 167 in Melaka
4.5 of 5 bubbles 569 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Casa del Rio Melaka
Casa del Rio Melaka
#1 of 167 in Melaka
4.5 of 5 bubbles 1,211 reviews
1.1 mi away
The Majestic Malacca
The Majestic Malacca
#2 of 167 in Melaka
4.5 of 5 bubbles 1,371 reviews
0.5 mi away
Novotel Melaka
Novotel Melaka
#14 of 167 in Melaka
4.0 of 5 bubbles 645 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Melaka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Melaka

Property: Holiday Inn Melaka
Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#4 Luxury Hotel in Melaka
#5 Spa Hotel in Melaka
#5 Romantic Hotel in Melaka
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG and Hotels.com so you can book your Holiday Inn Melaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing