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“Melaka 2014”
4 of 5 bubbles Review of Holiday Inn Melaka

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Holiday Inn Melaka
Ranked #7 of 167 Hotels in Melaka
Certificate of Excellence
New Delhi, India
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Melaka 2014”
4 of 5 bubbles Reviewed 31 August 2014

Holiday Inn Melaka is located on the Jalan Syed Abdul Aziz Road in Melaka. It's nestled in a great location, where you can find some great shopping options and is very near to the waterfront and a lot of other historic sites. The hotel is just average in terms of rooms as compared to other hotels in this area, but what makes it special is it's friendly staff. I had a comfortable stay here owing to the extra quite surrounding. I had a city view room and it was wonderful in terms of location. The Bathroom fittings does have a scope of improvement. All in all, a very satisfying stay.

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Basil2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 4 September 2014
Dear Valued Guest,

I am grateful for your honest and meaningful feedback. I am grateful to know that my team members had made your stay here memorable. Here at Holiday Inn Melaka we continuously strive to deliver our best service to all our guests and to fulfill our promise in delivering Great Hotels Guests Love.

Please do not hesitate to visit our website to look for special offers on your next trip to Melaka. We look forward to welcoming your back to Holiday Inn Melaka in the not too distant future.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,777 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (438)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 August 2014 via mobile

The service was fantastic throughout our stay!
We arrived with zero Malaysian currency and no credit/debit card. Our bad cause it was an impromptu short vacation.
The front office staffs have the warmest smile and greeted our arrival.
Mr Zubin who served us went an extra mile to call us back in, when we wanted to change the currency at opposite mall. He offered us to place our bags while we change our moneyyy. We were very impressed. Hehh!
The breakfast buffet spread was just fantastic, the es.sense restaurant staffs were very prompt.
The wifi was not like what we read on the other review, it was fast !
We are very very pleased throughout our stay! Value for money!
Thank you Holiday Inn Melaka!!

Stayed August 2014, travelled as a couple
Helpful?
2 Thank dukz99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 4 September 2014
Dear Valued Guest,

Thank you for choosing to stay with us! We are delighted to hear that our services met up to our expectations. Your excellent comment has given us confidence and encouragement that we are on the right track. Rest assured that your positive feedback will be conveyed to Mr. Zubin and the entire team.

We look forward to welcoming you back to Holiday Inn Melaka in the not too distant future. Please do not hesitate to visit our hotel website for great offers.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

The hotel is located in town, within walking distance to the Mahkota Parade and Dataran Pahlawan malls. Hotel is well maintained with friendly/helpful staffs. The room is clean and comfortable, with choices of soft and hard pillows. There's a variety of choices during buffet breakfast too. All in all, a good value for money.

Room Tip: High floors to have a better view of the Straits of Malacca
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank ReaperX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 4 September 2014
Dear Valued Guest,

Thank you for taking the time to share your valuable feedback pertaining to your recent stay.

It is great to know that you enjoyed the services provided by my team. I have shared your reviews with the entire team and this has further motivated them to provide exemplary service to all guests. Your kind words are much appreciated as it's the reflection of the hotel. It's with such feedback that further encourages us to strive harder toward our goal - 'Great Hotel, Guests Love.'

We look forward to welcoming you back to Holiday Inn Melaka soon.

Warm Regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 August 2014 via mobile

Had stayed with my family..was good nd v enjoyed alot..The service was excellent nd staffs are very polite..had enjoyed the sea view early morning..was feeling at peace nd relaxed during my stay..will recommend all my friend nd family to stay at this hotel with room facing the sea..

Stayed July 2014, travelled with family
Helpful?
2 Thank mlavarsha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 29 August 2014
Dear Valued Guest,

Thank you for choosing Holiday Inn Melaka and taking your time to share with us your feedback.

I am very grateful to hear that you had an enjoyable stay with us. Your positive review enable us to improve our processes and manage our business better which we believe will add value to our clients and our colleagues. I will share your comments with my team and I am certain that your feedback will only reinforce our purpose, our belief and our passion to further deliver our promise of taking care of our clients at the Holiday Inn Melaka.

We hope that we can be your host again the next time you visit Melaka.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

Glad to see that it as maintained its high standards thru the years.
Breakfast was very goos with wide range.
TV in room provided very limited fare though.
However free WIFI does mitigate this.
If you drive, getting up on the bridge is a hassle if you want to go North of the town.

Room Tip: Get a high floor for best views. Both sea and city views are interesting. Sea view is now overloo...
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 29 August 2014
Dear Valued Guest,

Thank you for choosing to stay with us! We are really delighted to hear that our services met up to your expectations.

Your kind words are very much appreciated as it's the reflection of the hotel. It's with such feedback that further encourages us to strive harder towards our goal of delivering 'Great Hotel, Guests Love.' We start our day with a burning obsession to serve and add value to our guest.

Please do not hesitate to visit us again in the near future as we look forward to serving you.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petaling Jaya, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

Have stayed at the Holiday Inn Melaka several times. It is a highly recommended hotel with clean rooms and tasteful decor. Service is excellent and staff are extremely friendly and helpful. The breakfast spread is very good with a variety of local and western dishes.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank KimuraFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 29 August 2014
Dear Valued Guest,

Thank you very much for your excellent review. I am grateful to hear that you enjoyed your stay with us. I have shared your reviews with the entire team and this will further motivate them to provide great service to all our valuable guests. At Holiday Inn Melaka, we always look for continuous improvement and to deliver the best service to our guests.

We look forward to your next visit to Holiday Inn Melaka and please do visit our website for great offers.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level Contributor
166 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

have stayed several times at this hotel and it has never let us down. Spacious clean rooms, excellent room service, excellent breakfast choices and really nice friendly staff. Have gone there as a couple and with family as well and loved it every time. Gorgeous swimming pool and great spa as well. Great location with sea view. Markets close by within walking distance so no time to get lonely or bored.

Room Tip: rooms facing the pool and the sea are best
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Mini769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review, 22 August 2014
Dear Valued Guest,

Thank you for taking the time to write this review pertaining to your recent stay at our hotel.

Thank you so much for the wonderful comment, I am very much appreciate and value your feedback. Your excellent comment has given us strength and encouragement to the team. Your comments are being shared with the entire team here. We are always striving for continuous improvement in our services to provide an exceptional stay for our guests. I am indeed very glad that you have enjoyed your stay here with us.

Thank you for your patronage, and we hope your next visit will be even more pleasant.

Warm regards,

Alvin J
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Melaka

Property: Holiday Inn Melaka
Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Family Hotel in Melaka
#5 Romantic Hotel in Melaka
#5 Luxury Hotel in Melaka
#5 Spa Hotel in Melaka
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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