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“The best of Mobile”

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Renaissance Mobile Riverview Plaza Hotel
Ranked #13 of 64 Hotels in Mobile
Certificate of Excellence
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The best of Mobile”
Reviewed 19 August 2014

My wife and I actually stayed at the Renaissance two times last week. We were on our way to Florida and then our way back. I am very happy to say that we made a great choice. One night we had a room facing the channel and the other facing the city. The hotel is top notch and centrally located in the heart of the downtown area. We were able to walk to restaurants (although there is one onsite) and is in close proximity to many attractions that Mobile has to offer. The staff was very courteous, the pool area is nice, and the city or river view can't be beat.

Room Tip: Get a room at the 28th floor where the concierge lounge is.
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Bhays670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 21 August 2014
Dear Bhays670,

Thank you for taking time out of your schedule to review your recent stay. It is great to hear that you chose our property on two occassions on the same trip. I know our team will enjoy hearing that when shared with them. I hope to have you back as our guest the next time your travels bring you to Mobile.
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493 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Ocean Springs, Mississippi
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014

Very nice hotel with a great staff. Very clean and well appointed. The hotel would be a good choice if you are interested in the downtown area. The location is excellent for the IMAX, science museum and convention center. Valet parking is offered for a fee and was efficient and timely. The riverside rooms have a wonderful view of the river and Mobile Bay. We were on the 18th floor and I believe you need a high floor to take full advantage of the view. The pool is small but adequate and there is a whirlpool and fitness center. If you are interested in these amenities, the Point Clear Marriott is a better choice. The formal restaurant was good, the menu was heavy on seafood but there were also chicken and a beef selection. We have stayed at the Battle House and the Point Clear properties on previous trips and each has its own charms. Of the three, this appears to be a less expensive option but it is still a very nice hotel. If you want family activities, consider the Point Clear Resort (but it is expensive) a very elegant historical hotel, stay at the Battle House (good rates can be found at certain times), a more modern feel with excellent views, stay here. This is the better choice if you are traveling with children than the Battle House. Mobile is wonderful city; I have been consistently impressed by the friendliness of the locals and so far every trip has been a very positive experience.

Room Tip: Request a river view on a high floor to take the best advantage of the location.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank KRJuneau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 21 August 2014
Dear KRJuneau,

Thank you for providing feedback to the Tripadvisor community regarding your recent stay. It is great to hear that you found our hotel team to be great and accomodating and our property to be clean and well appointed. Our Front of House team works hard to take care of our guests and our housekeeping team works really hard to keep the property looking its best at all times. The location of our hotel is in close proximity to a lot of downtown Mobile's restaurants and tourist attractions. I hope you had a chance to explore and discover some of Mobile's hidden gems during your recent stay. If not be sure to see our Navigators at the Front Desk during your next visit so they can help you discover some of Mobile's best kept secrets. Again thanks for your time and comments.
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Birmingham, Alabama, United States
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2014

My wife and I spend the weekend in Mobile and stayed two nights at the Renaissance. Had a REALLY nice time.

We requested a 'high floor with a nice view" and we got exactly that. Had great views of the bay. The staff was very nice and friendly. The room was clean and everything was in order. We did not valet and chose to 'self park' to save some extra $$. We just parked about 200 feet down one of the streets that ran in front of the hotel. The location is very near everything and Dauphin street is a short walk away. We did not try any of the hotel food but it looked at least somewhat reasonably priced. We hit up one of the cafes down the street for breakfast.

We had a great stayed, encountered zero issues, and would definitely recommend this place.

Room Tip: Request a 'high floor with a view' Unless you need or want the valet, just self park down...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 21 August 2014
Dear Daniel,

It was a pleasure reading your review on your recent stay. I am delighted to hear that you enjoyed the great view of the Bay from your room and that you found our staff to be friendly and courteous. On your next visit be sure to check out our Harbor Room restaurant located on the 2nd floor of the hotel. The Harbor Room offers three meal services a day, seven days a week and our Culinary team is currently in the process of changing up our menu options. The French Onion soup is one of my personal favorites. Thanks again for your time and feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
Level 4 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2014

I stayed at this hotel in late July 2014 for one-night while driving through the Gulf Coast. The hotel was very modern, clean, and the staff were friendly. The location is nice, very close to shops, restaurants, bars, etc.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 14 August 2014
Dear Jonathan B,

Thank you for choosing the Renaissance Mobile Riverview Plaza hotel. Your feedback is very much appreciated and will be shared with our entire hotel team. We strive to always exceed our customers expectations when it comes to service and product and it is always a delight to receive positive feedback from our guests. We hope to have you back as our guest the next time you are in Mobile.
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Fultondale, Alabama
1 review
Reviewed 10 August 2014 via mobile

We checked in on august 7 2014, we had never stayed at a renaissance hotel before. We were impressed by the beautiful lobby and the staff were very attentive. The room was beautiful and spacious. The Harbor room manager was out of this world. Her accent set the atmosphere. You 're lucky to have her at your establishment. Guest services representatives were excellent. Very enjoyable stay. Will definitely stay here again. Thanks once again.

Stayed August 2014, travelled with friends
Helpful?
Thank michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 14 August 2014
Dear Michael L,

Thank you for sharing your review with the tripadvisor community. We are delighted to hear that you enjoyed your first ever visit to a Renaissance property. It is a pleasure to read your kind words on our staff and your guest room, specifically our Outlet manager. Your feedback has already been shared with her and we are very fortunate to have her on our team. Let us know if you have some free time on your next visit so we can share some of Mobile's best kept secrets with you. Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2014 via mobile

The rooms were nice, our safe didn't work but it was fixed after reporting it and the towel rack in the restroom was pulling away from the wall, it took reporting it twice before it was fixed. There should be more vegan options on the restaurant menu as well as more flexibility from chef upon request. Who wants to eat the same thing for 6 days, there was only one vegan entree on the menu.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ladytiger1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 7 August 2014
Thank you for providing us feedback regarding your recent stay. I am glad to hear that you found our hotel to be a good choice for your convention. I do want to apologize for the inconveniences you encountered with the safe and towel rack in your guest room. This will certainly be looked into. Also, I wanted you to know that I have shared your comments on the restaurant with our Director of Food and Beverage. Thanks again for your time and I hope to have you back as our guest the next time you visit Mobile.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smyrna, Tennessee
Level 5 Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 July 2014 via mobile

This was our conference hotel and stayed here for eight days. I got to know staff by name and they knew me but I got great service from the time I walked through the doors. Truly I got great service from the time I pulled up on the lot because people were waiting to park my car and take my luggage to the room.

I was on the 28th floor with a great view of Mobile Bay. Well worth it to stay here if you are in Mobile. The rooms are well kelp for a little older hotel.

Stayed July 2014
Helpful?
1 Thank Anthony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, 7 August 2014
Dear Anthony T,

Thank you for sharing your feedback with tripadvisor. It is great to hear that you enjoyed your time with us, specifically our ambassadors and the view from your room. Our team enjoyed having your convention in Mobile and we hope to one day have you back as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Mobile Riverview Plaza Hotel

Property: Renaissance Mobile Riverview Plaza Hotel
Address: 64 S Water St, Mobile, AL 36602-3704
Region: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Mobile
#8 Business Hotel in Mobile
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Renaissance Mobile Riverview Plaza Hotel 3.5*
Number of rooms: 374
Official Description (provided by the hotel):
Embark on an amazing journey at Renaissance Mobile Riverview Plaza Hotel, the premier hotel of all places to stay in Mobile, AL. Our Downtown Mobile hotel's location is conveniently connected by skywalk to the Arthur R. Outlaw Convention Center and located in the revitalized Downtown business and entertainment districts. Rising majestically over the sparkling waters of Mobile Bay, guests can enjoy Southern charm effortlessly blended with modern ingenuity. Play a round of championship golf along the Robert Trent Jones Golf Trail, which is situated near our trendy hotel or hold you meetings in our more than 44,000 square feet of flexible meeting and event space, which provides the perfect location for successful business engagements and flawless social events. ... more   less 
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Also Known As:
Renaissance Mobile

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