My family and I normally enjoy our visit at Via Emilia but not this time. Service was very poor. Our server told us we needed to leave by 7:30 (reservation was 5:30); however we were not told this when we made the reservation. To get our order taken, we had to look for the server in the kitchen area. After the poor service, our server automatically wrote a 20% tip on our ticket and added it in the total without our permission (a 20% tip was not mentioned at reservation or on the menu). I've made my last visit to Via Emilia.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.