I booked this room rather quickly via the "Hotels" app after discovering that my flight out of MOB was cancelled and automatically rebooked for the following day, due to bad weather at DFW. I ended up paying almost twice the rate displayed on the banner on the front of the hotel. Unfortunately, what I paid via the app is "non-refundable". The lobby was equipped like a bank branch in a bad neighborhood with cameras everywhere and a hole in the class to conduct transactions. I had requested a non-smoking room only to find that once I arrived to my room, the smell of smoke permeated the place. Also, the bed had a broken box spring and sagged in the center and the bedspread had cigarette burns all over it. The floor looked like it hadn't been vacuumed in some time, there was a substance splattered on the wall next to the microwave and refrigerator which was rusted out at the bottom and the bathroom made a public toilet look like a luxury facility with the mildew stains and finishes cracking away from the tub and to a more extreme degree, the bathroom sink. I went back to the front desk to complain and was told that since I was "in the room for 10 minutes already", they "could not change my room". The woman at the desk handed me a bottle of air freshener for the smoke and sent me on my way. DO NOT BOOK HERE IF YOU WANT REASONABLY ACCEPTABLE ACCOMMODATION. The Motel 6 up the street would have been better experience and was the same locally advertised rate!
- Official Description (provided by the hotel):
- Our hotel is conveniently located near restaurants, bars and shopping malls. ... more less
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- Also Known As:
- Best Value Hotel Mobile