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“Good Stay”
Review of Super 8 Mobile

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Super 8 Mobile
Ranked #36 of 64 Hotels in Mobile
Reviewed 31 December 2013

Thanks for the friendliness. Love the value. The area is a little scary at night. Staff great. See you soon.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Super 8
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this reviewResponded 10 September 2015

Thank you for choosing Super 8 Mobile. I appreciate your review. We take pride in providing our guests with clean, comfortable, affordable and safe accommodations, with a friendly smile. That's why we provide 24 hour recorded surveillance of the entire premises, as well as a desk clerk, 24 hours. We're looking forward to seeing you again soon.

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Reviews (220)
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140 - 146 of 220 reviews

Reviewed 3 December 2013

Hated the sheets (not fitted) but the manager was nice and said that will be changing soon. Quiet room

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8
Thank Leeshults
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this reviewResponded 10 September 2015

Thank you for choosing Super 8 Mobile. We appreciate your review. As promised by management, the beds now have fitted sheets. When you're back in Mobile, we hope to see you then.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2013

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8
Thank Jean R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this reviewResponded 10 September 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 October 2013

I have nothing good to say about this hotel, and this is why you should never stay there:
1) It advertises wi-fi - not only does this not work at all, but neither does the WIRED computer in the hotel lobby?? A total waste of time and not acceptable on any level.
2) My room had a disgusting smell that wouldn't go away. It was foul. There was something very nasty on unhealthy about it. I've never known anything like it.
3) The manager, a middle aged indian man, had previously agreed not to charge me for one evening due to the lack of wi-fi and room smell, and then upon leaving he REFUSED to honour his promise and charged me and my colleague the full rate with a £10 discount. Disgraceful.
In summary, the room stank and there was no wi-fi. Stay at your peril.

  • Stayed: October 2013, travelled with friends
    • Value
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Review collected in partnership with Super 8
3  Thank Mr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Unless you enjoy the smell of mildew, and "critters" on the floor (dead or alive!) and tiny creatures that may appear in your bed while you are trying to sleep - stay away! Not to mention the beat up bathtub. It was late in the day, we were tired, and did not check the room before taking it. Mistake on this one! live and learn.

Room Tip: ask to see the room before booking, if possible
  • Stayed: October 2013, travelled with friends
    • Value
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1  Thank Gloria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Easy access to hotel. Very nice location and clean room. Friendly staff.
Was a little disappointed in the breakfast.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Super 8
Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this reviewResponded 11 September 2015

Thank you for choosing Super 8 Mobile. We appreciate your review. I'm happy you were satisfied with both your accommodations, and the friendly service you received here. We treat our guests like they're our family. When you're back in Mobile, we look forward to seeing you again.

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Reviewed 10 October 2013

We booked this hotel for Oct 4-7. After reading tripadvisor reviews for Super 8 Mobile located at 3759 Moffett Road in Mobile, AL we were confident that the rooms would be decent. We booked through Priceline for Bayfest weekend and that was a big mistake. The room was booked for 2 people for 3 nights. When we arrived we were given a king bed. I ask the clerk if we could have a room with 2 double beds which the reservation said they could accommodate. She stated that our reservation was for 2 people so we would have to pay $51 more to acquire double beds. I was flabbergasted! I did not know that 2 people automatically mean you will be sleeping together. I ask if we could cancel our reservations and was told no because we checked in after 6 pm. I told her I would pay for 1 night and would like to cancel my reservation for the remaining 2 nights. The clerk said I would have to speak to the manager because it was a prepaid reservation and she could not credit my card for the remaining 2 nights. The clerk acted as if it was almost impossible to find a room with double beds. We paid the difference for the one night, and received our room keys. We were assigned a room that reeked of cigarette smoke, the vanity light was not working, the refrigerator did not work and was full of mold, the spread on one of the beds was filthy, the bathroom light blinked regularly and anything you plugged in the outlet would fall out. Killed a roach on our way out to attend Bayfest. We always travel with Comet, Clorox Wipes, Lysol and Handiwipes. Thank God because we had to clean everything before we could even sit down. The manager called the next morning about our complaint. He stated that we had requested a smoking room with a king bed, which was so untrue. Neither of us smoked, both suffer with allergies and there was not a place on the site to specify what type room you wanted. He did come to replace the lights, which did not work even after the new bulbs were installed. We did not bother to complain about anything else because it was not going to do any good. We decided to tough it out for the next 2 nights. Upon check out we were told we did not owe a difference for the remaining 2 night because it was prepaid. I have not checked my card to see if any additional charges were added but if so they will be disputed. The manager did not offer to return the additional money paid for the first night. I would not ever go back to this hotel.

Room Tip: Do not go to this hotel!
  • Stayed: October 2013, travelled with friends
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1  Thank ch0wbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie B, Guest Relations Manager at Super 8 Mobile, responded to this reviewResponded 11 September 2015

Thank you for choosing Super 8 Mobile. I appreciate your review. Though you were our guest, you booked and paid for your room through Priceline. Priceline is notorious for booking two guests into a smoking king room. Most motels/hotels encourage their guest's to book directly through them, for that reason and more. Our non-smoking rooms were booked up, as they always do. There is a price difference for a room with one bed versus one with two beds. I apologize for the lighting situation. However, we can't properly fix something, when we're not aware we haven't already. We hope you'll reconsider staying with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Mobile

Address: 3759 Moffett Rd, 98 West, Exit 5B, Mobile, AL 36618-1260
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 64 Hotels in Mobile
Price Range: £52 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Mobile 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Evoline ltd, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Super 8 Mobile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Mobile Hwy 98 Hotel Mobile
Mobile Super Eight
Mobile Super 8
Super Eight Mobile

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