We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Roomy comfortable quiet conveniently located to U.S.A. Campus, and places to eat and shop.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express & Suites Mobile West - I-65
Ranked #21 of 64 Hotels in Mobile
Reviewed 19 November 2013

Roomy comfortable room for decent price. Had plenty plush bathroom linen. Good shower pressure. No smoking or pets. Quiet ! Close to walmart for emergencies and restaurants. Convenient to U.S.A. The beds sit up high and were comfortable. Had four pillows on each bed. Had darkout curtains. Extra linen for couch bed in closet. Had blowdryer in bathroom. Iron and board in room closet. Have stayed at more expensive hotels this was just as nice. Will stay here when visiting son in college.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Uofsouthalabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroj R, Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 26 November 2013

thank you for review and your stay at the hotel. we are glad that you enjoyed our stay with us and we hope to make it even better on your next trip and we can assure you that your future trip will even better .comfortable and enjoyable.
thank you
comfort suites mobile alabama.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (157)
Traveller rating
Traveller type
Time of year
Language

69 - 75 of 157 reviews

Reviewed 15 October 2013

We traveled in from clarksville, tn. To see family. We had two king rooms. 208/210. This was the nicest stay I have ever had in a hotel. The bed was super comfortable along with the pillows. Customer service was excellent! Breakfast was eggs, sausage. Then make yourself waffles, yogurt, boiled eggs, juices, bread items, exc. We loved the luggage carts. It really helped us with all the baby items. The pool was small but they had towels i. There for use. Also the pool was small! Our room key did not work for re-entry to hotel except for the main entrance. They gave military discount!

Room Tip: The second floor was the best in my opinion.
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroj R, Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 26 November 2013

thank you for your stay and time you spent for the review. we are glad you enjoyed your stay with us and hope to give you better service in your future stay.
thank you
comfort suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

good customer service. exceptionally clean rooms. we had 2 king room 208/210. The pool is small and my card didn't work well on getting inside other than the main entrances in the hotel. breakfast was awesome! I also loved the luggage carts, it really helped with all the baby items!

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 13 April 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Pete Patel
General Manager
Comfort Suites, Mobile Alabama
2514732380

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2013

We were traveling to Mobile from via Atlanta and the lady at the Alabama line rest stop called to make reservations for us. We were placed in a room that was clean and comfortable. The check in was friendly and very accommodating. My requests were addressed to my satisfaction. They had coffee and fruit when we arrived with we appreciated. We also had access to a computer to do a bit of work. The sleep was restful. We awoke to a very nice breakfast of waffles, fruits, etc. The lady that was responsible for the breakfast was very helpful. The breakfast room was bright and clean. We enjoyed our stay, and have stayed here before.

Room Tip: Ask for newly renovated room
See more room tips
  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Naplestravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 13 April 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Pete Patel
General Manager
Comfort Suites, Mobile Alabama
2514732380

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2013 via mobile

I will start by saying the pictures on the website are very misleading. We checked in this past Saturday. Check in was quick and the front desk manager was helpful and polite. I noticed while checking in, the breakfast hours were 6:00-9:00 AM. I have been to other comfort suites and the breakfast hours have always been until 10:00 AM. We arrived to our room and things appeared to be okay on the surface. We put our things down and made our way to the pool, which is a lot smaller than the picture that appears on the website. We went back to the room and were ready to go to bed when my son pulled out the sofa bed, only to find there were no sheets on the mattress and the mattress was covered with stains. We called the front desk only to be told there was no housekeeping on site and we have to come to the front desk to get sheets. We were then told we could move to another room. After we declined, the night manager replaced the soiled mattress with one from the room he wanted us to move to. This mattress was also soiled!!! We didn't report this incident because at this point we were ready to just make it through this one night. Needless to say we will not be returning to this hotel if we are in Mobile again.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank chamilton402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroj R, Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 26 November 2013

we are deeply sorry and our sincere apology to you on the behalf of my staff
i would like to request you to give us one more opportunity to provide you with better service and make your stay more hospitable and enjoyable.
thank you
comfort suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2013

We stayed at this Comfort Inn for 3 nights during a conference we were attending (July 2013). The rate was very good. The room was large and well laid out with a sitting area, a desk and a refrigerator and microwave. The breakfast was a full breakfast, and the staff was merciful. Our son is suffering from an illness that leaves him listless and inattentive, and he went to bed with an open ink pen the second night we were there. Needless to say, the ink got all over the top and bottom sheet, and the mattress cover. We showed the damage to the night clerk, and after consulting his manager they decided not to charge us for it. That made an already enjoyable stay even better. We travel a lot with our work, but this particular trip was on us, and we're really thankful we chose to stay at this Comfort Inn.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 13 April 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Pete Patel
General Manager
Comfort Suites, Mobile Alabama
2514732380

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2013

I stayed here two nights. First room was dirty. Comforter covers looked lke they had never been washed and bathroom was noy very clean . The second night was worse!! The floors were disgusting ,the sofa was stained , the furniture was very worn !! My kids were very tired and not feeling well so I went to put them in the tub so they could go to bed and found that the tub was FULL of hair!! I was not about to put my kids in a dirty bath tub so I tried to call the front desk to get some bathroom cleaner but the phone didn't work, so I went down and told the guy at the front desk that the tub was not clean and ask for some tub cleaner. He offered to change my room but I told him that my room had been dirty the night before and I didn't have much hope of getting a clean. I asked again for bathroom cleaner , he just fiddled around on the computer and then ask if I wanted to change rooms again . I told him my kids were very tired and I just wanted to bathe them so we could go to bed. He finally went into the office and brought some rags and a bottle of rubbing alcohol with a spayer on it!!! Also there. R absolutely no channels for kids!!!

Room Tip: Don't stay here
See more room tips
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alicia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroj R, Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this reviewResponded 26 November 2013

we are deeply sorry about the inconvenience you had to go thru during your stay at the hotel. we will assure you that your future stay with us will be very comfortable and pleasant one.
thank you
comfort suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mobile hotels
0.5 mi away
SpringHill Suites Mobile
0.5 mi away
Holiday Inn Mobile - Airport
1.2 mi away
Hampton Inn & Suites Mobile/I-65 at Airport Blvd
Show Prices
Show Prices
Show Prices
0.9 mi away
Hilton Garden Inn Mobile West I-65/Airport Blvd.
0.1 mi away
Red Roof Inn Mobile - Midtown
1.2 mi away
Homewood Suites by Hilton Mobile I-65/Airport Blvd
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Mobile West - I-65? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Mobile West - I-65

Address: 80 Springdale Blvd, Mobile, AL 36606-3916 (Formerly Comfort Suites Mobile)
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 64 Hotels in Mobile
Price Range: £82 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mobile West - I-65 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, TripOnline SA, Expedia, HotelsClick, Cancelon, Ebookers, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Express & Suites Mobile West - I-65 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Mobile Hotel Mobile
Mobile Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing