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Hilton Garden Inn Mobile West I-65/Airport Blvd.
Ranked #13 of 64 Hotels in Mobile
Certificate of Excellence
McCalla, United States
1 review
“No Frills”
3 of 5 bubbles Reviewed 16 July 2013

Though most of the staff is excellent, the Manager is horrible. Do not ask to see him if you want a problem resolved because he will not. The hotel is clean and convenient, but is very lacking in amenities.

  • Stayed July 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elizabeth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

358 reviews from our community

Traveller rating
    201
    101
    33
    17
    6
See reviews for
112
64
21
142
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Doyle, United States
2 reviews
4 of 5 bubbles Reviewed 16 July 2013

We really enjoyed the desk and restaurant staff at this location. They were most helpful with directions and details for things to do in the area. The food was delicious. The gentleman that assisted on the phone to book the room was most informative even though his computer was down. He suggested the upgrade for breakfast and that saved us lots of time and money. I was a little disappointed with the room decline in cleanliness as the days passed, and the fact that cups/glasses were not replaced with fresh ones, and that the ice bucket was left full of melted ice. We had to go to the front desk and ask for toilet paper as both rollers ran out. But overall an excellent experience and would definitely stay here again. Great location to lots of restaurants and close to the interstate that led to everywhere we wanted to go.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bobbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, United States
2 reviews
5 of 5 bubbles Reviewed 15 July 2013

A great property. Close to Interstate 65 or Interstate 10 and the Mobile Regional Airport. The staff is extremely helpful and responsive. The restaurant has good value and quality food. The staff in the bar is excellent and very friendly. The hotel is very clean and well maintained and parking is free.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
4 of 5 bubbles Reviewed 10 July 2013

The staff is very friendly and dedicated to providing excellent service and accomodations to it's visitors.. The rooms are comfortable. Located in business district, so it is near everything! Great choice!

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 6 July 2013

loved the beds, staff was kind. hotel was sold out. pretty easy to find. great overnight spot to rest before our week on the beach. I did think the price of $181 was too much for a quick overnight stay. Breakfast was not included either. I did like the hotel and would stay again - but use my points.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Deanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 5 July 2013

While the staff at this hotel were very nice, helpful and friendly, the hotel guestrooms and hallways could use some serious carpet cleaning. The beds are supposedly adjustable, but they don't really work and found structural breaks underneath. they are very uncomfortable.

  • Stayed June 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braxton, United States
1 review
4 of 5 bubbles Reviewed 1 July 2013

Very Good hotel, except for our mattress. It sank in the middle each night and felt like we were sleeping in a hole. Room was clean and quiet. Staff was very friendly and helpful, they were knowledgeable about the area and made some excellent suggestions for sites to visit and places to dine. I gave the valuae and the room an average because of the horrible mattress. Outside of that one item the hotel was an excellent place to stay.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Property: Hilton Garden Inn Mobile West I-65/Airport Blvd.
Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Mobile
#9 Family Hotel in Mobile
#9 Business Hotel in Mobile
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
Official Description (provided by the hotel):
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile

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