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“good as always”

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Homewood Suites by Hilton Montgomery
Ranked #5 of 72 Hotels in Montgomery
Certificate of Excellence
El Paso, Texas
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“good as always”
Reviewed 19 November 2013

The Homewood Suites are my favorite of all Hilton Hotels because they are all newer, free wi-fi and breakfast plus great manager receptions mon-thur nights. This hotel outside of Montgomery was just as good as they always are. Plus, it is next to a Hilton Garden Inn so you can walk over to the restaurant & bar next door.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jsawyer169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Montgomery, United States
1 review
Reviewed 18 November 2013

The Homewood in Montgomery offers excellent service with many amenities. The complimentary breakfast and evening meals were always delicious with excellent service from the staff. The room was very nice, and I highly recommend staying here.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florissant, Missouri
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 November 2013

Stayed here for 1 week so far and had no problems. Decent complimentary breakfast and happy hour on week nights with complimentary beer on tap! Close to highway but not too close.

Construction on overpass can cause minor traffic in the morning but not too bad. Not sure about the details, but this hotel is scheduled to be updated starting December 2013 so it may be even nicer soon!

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Service
Helpful?
Thank jkhartwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulf Shores, AL
Level Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 11 November 2013

We have stayed here previously. The staff was genuinely friendly and the food was excellent. When in the Montgomery area, Homewood Suites on Interstate Park Drive is our preferred source for accommodations.

The food selection and quantity is comparable to other business class hotels, but the seasoning and evening fare make Homewood Suites stand out. A kitchenette with a full size refrigerator, stove, and microwave is also nice.

We do have two suggestions to make a good stay great. First, there was an Exit sign immediately outside our room, but no exit. We were located in the middle of the hall and the two exits were on both ends of the hall. There was no "arrow" or additional signage indicating the exits were actually at the ends of the hallway. This could be confusing during an emergency.

The other suggestion is the furnishings are in need of a bit of updating. The mattress was quite dated and the living room sofa sagged. There were also holes in the draperies in both the living room and bedroom (picture attached). We also experienced something of a rickety chair during one of our visits to the dining area.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Everywhere, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 November 2013

I was so glad that when we arrived right before "Dinner Closing Time", my team was still able to have a full meal. There are 12 of us, and we travel for work, so navigating in a timely fashion isn't as easy as it sounds. Ms. Barbara from the Kitchen stopped over and greeted us with a smile and said, "You guys check in. I'll be right back." As we checked in, she went back into the kitchen to bring out all the food she had just put away and said "you boys look hungry. Help yourselves".
We were so very glad to get a chance to check in to our reserved rooms and still make dinner. I am glad to leave this tip, I recommend this location...for teams and everyone just alike.

Room Tip: Select your preffered floor. Make sure you let them know if you do or don't want smoking. Enj...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Bern, North Carolina
1 review
Reviewed 8 November 2013

From the moment we walked in service was swift - we had no reservation and it was late in the evening - Michelle and Ruby were extremely helpful with our needs (we were traveling with my (93) year old Mother) - Barbara, in dining, was superb - I cannot say enough good remarks about their professionalism!!! The hotel was such a blessing for us after a (13) hour road trip on way back home...

  • Stayed October 2013, travelled with family
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Helpful?
Thank Jilayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 3 November 2013

I hope this hotel was not indicative of most of the Homewood suites. I waited at least 15 minutes before anyone cam out from the back room during my check in. I think more emphasis should be placed on not just vacuuming the room and making the beds but actually cleaning the room. My bathroom had old tooth paste in the sink and the bathtub had black stains in it.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason D, General Manager at Homewood Suites by Hilton Montgomery, responded to this review, 5 November 2013
David K,

Thank you for taking the time to review our hotel on TripAdvisor. Please accept my apologies on behalf of the management team and staff for your less than perfect stay with us. Your experience is not our standard or common practice. The areas of concern have been addressed with our team internally to make sure we do not have the same issues reoccur. Thank you for making me aware of these shortfalls as it gives us an opportunity to correct moving forward. Should your travels bring you back through the Montgomery area again, please feel free to reach out to me at (334) 272-3010 as we'd love for you to give us another opportunity to deliver the product and service that we're accustomed to.

Kind regards,
Jason DeLuca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Montgomery

Property: Homewood Suites by Hilton Montgomery
Address: 1800 Interstate Park Dr, Montgomery, AL 36109-5432
Phone Number:
Region: United States > Alabama > Montgomery
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Montgomery
#2 Business Hotel in Montgomery
#4 Romantic Hotel in Montgomery
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Montgomery 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Montgomery hotel in Alabama is designed to surround you with the feeling of being close-to-home, whether you're here for a few days or you're planning an extended stay. Located in secluded Interstate Park Office Park, our hotel offers central accommodations that's just a short drive from some of Montgomery's main attractions. ... more   less 
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Also Known As:
Homewood Suites By Hilton Montgomery Hotel Montgomery
Homewood Suites Montgomery
Homewood Montgomery
Montgomery Homewood Suites

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