Some of the kindest people work at this hotel and do their best to make the visit exceptional. I was even given a hug at breakfast when Ruby (breakfast staff) saw I was having a bad day. It felt like I was a part of the family.More
Some of the kindest people work at this hotel and do their best to make the visit exceptional. I was even given a hug at breakfast when Ruby (breakfast staff) saw I was having a bad day. It felt like I was a part of the family.MoreShow less
Thank you for taking the time to review our hotel on TripAdvisor. "Exception service". That is music to my ears. It is what our team is here to do. Our team is in the hospitality business first and foremost. I am absolutely thrilled to see their hard work recognized by our guests, especially on a public forum such as TripAdvisor. While I start every TripAdvisor response thanking the contributor for taking the time to review our hotel--I know it comes off as a form letter, but we really mean it! Not everyone takes the time to share kudos about the hardworking team members of any particular establishment--and for doing just that--thank you!
Next time you're in Montgomery, you know where to find us.
The room was very clean and comfortable. It was roomy enough to be comfortable for an extended stay. The mattress was extremely comfortable. The The hotel staff was very friendly and helpful. The only negative was that we were too close to the elevator and heard it chime during the night. Next time I would request a room away from the elevator. I would recommend this hotel and would stay there again.
Thank you for taking the time to review our hotel on TripAdvisor. I'm sorry that you were disturbed by the elevator during the night of your stay. All of our suites surrounding the elevators are in the one bedroom layout, which we thought would give more distance from the sleep area versus the elevator itself. However, we are in business to provide, among other things, a good night's sleep. I will be sure to pass your remarks to our elevator service provider to see if they can turn it down slightly. Elevator aside, thank you for the kind remarks about our hotel and team and I am delighted to hear you would stay with us in the future. When that time comes, we'll look forward to seeing you again!
The hotel was clean, safe, plenty of parking, and quiet. Friendly staff at the check-in, breakfast and manager's reception. Was able to save a few bucks by eating breakfast at the hotel and then again in the evening at the manager's reception. The boss had us working on charts in the evening but the free beer and wine took the edge off. I would recommend the hotel to both business travelers and those visiting.
It's like being at home. Great food. Love the cooking. Reminds me of my mother's cooking just great. Rooms are spacious and has everything I need. Will be back next time I am in town. And I will recommend this place to others.
This was the best hotel experience that I've ever had. It definitely lives up to it's name, I felt right at home. I was there for a whole week for a training for my job and I actually was not ready to leave and come home. The people that worked there just made you feel right at home they had very warm personalities and my co-worker asked if they had any rolls because another type of bread was served the worker said I can make you some without hesitation and she brought them out piping hot right out of the oven. You don't get that kind of service everywhere. So to the management. YOU HAVE A GREAT CREW OF WORKERS !!!. I don't have all of the names, but my stay was from 2-10-14-14. I have already shared the news about the ***** treatment we received. We did get a card from Cheryl and Altastine. These workers deserve praise.
One of the best hotel stays on my life.
Great room, nice layout. Included all the little amenities. Very clean.
Staff was supurb. Went out of their way to accommodate us.
Evening manager's special was a complete meal. Was some of the best meals we had on Montgomery. Not saying other places were bad, just this food was great.
Morning breakfast was also great. Included full breakfast, including hot items. Biscuits and gravy, eggs, bacon or sausage.....all the goodies.
If I'm ever in Montgomery again I will definitely stay here again.