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Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway
Ranked #16 of 71 Hotels in Montgomery
Certificate of Excellence
dothan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great indoor pool”
5 of 5 bubbles Reviewed 16 June 2011

This is a very nice Holiday Inn (well Above average), great location (near all the shopping without all the traffic and noise). I must state again how nice this motel is - very very clean and very good quality components throughout . The employees were absolutely wonderful and very helpful from everything from directions to just a "Hello - Hows everthing". Didn't even complain (or charge me) for a late check out. Also they have a above standard breakfast (try the cinnamon rolls).

  • Stayed May 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gaylordjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 28 June 2011
Thank you for taking the time to share your experience at our hotel. Our staff and ownership work very hard to make sure our hotel is kept up to date. Our associates also take pride in going the extra mile to make sure you feel at home. I am very glad to hear that we were able to accomplish this.

Once again, Thank you for taking the time to share your comments. I do hope you will think of us when you return to Montgomery.

Sincerely;

Robert Myers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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166 reviews from our community

Traveller rating
    104
    40
    12
    9
    1
See reviews for
52
27
15
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Los Angeles, CA
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 16 June 2011

I enjoyed this HIE, good location, easy to find. Cracker Barrel across the street, close to gas stations, easy to get back out on the road. Hotel pool is inside, nice space, free guest laundry conveniently located by pool. Breakfast was good and well stocked. Overall, I'd stay there again.

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BigHarleyDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 28 June 2011
Thak you for taking the time to share your comments about our hotel. I am delighted to hear that you enjoyed your stay. Our staff always enjoy hearing about how well we take care of our guests. I will be sure to share your comments with the entire team. Once again, Thank you for taking the time to share your comments.

I do hope you will think of us when you return to Montgomery.

Thanks again and safe travels to you!

Sincerely;

Robert Myers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 June 2011

i stay here 1 or 2 times a week, i could stay anywhere here in Montgomery, my company reimburses, there are newer hotels , however i choose this hotel because its clean and the staff.... Ethel, Jackie, Curtis,Robert, the cleaning lady who let me in my room on 6/8... they all treat me like im family, every person i mentioned has gone out of there way to help me more than once ... i have stayed at all the hotels at East Chase ....this staff wins the gold medal of hospitality... bar none

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mathieu115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 28 June 2011
Thank you for taking the time to tell us about your multiple stays at our hotel. I can only say that we truly enjoy having you here. I have to agree with you about the staff. We really have been lucky in getting the staff we have. Everyone really tries hard to make you feel at home. We are truly excited to hear we have accomplished this in your case!

Once again, Thank you for taking the time to share your comments.

I do hope you will continue to share your experiences. We really enjoy hearing about them!

Sincerely,

Robert Myers
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Headland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 May 2011

This is the second time I have stayed at this hotel. I have to agree with the other posts here. Everyone at this hotel is super friendly. The rooms are super clean. My granddaughter loves the indoor pool and the pancake machine at breakfast.

I would recommend this hotel to anyone. Ethel at the front desk remembered me and what room type I liked. I feel at home here.

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cecelia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 27 May 2011
Thank you very much for taking the time to share your comments about your recent visit to our hotel. Our staff definately tries to make sure they make eveyrone at home. I agree that Ethel is exceptional at taking care of everyone. She takes care of our employees as well! I am very glad that you had a good visit. I do hope you will think of us when you return to Montgomery.

Sincerely;

Robert Myers
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 19 May 2011

This hotel looks nice on the outside, the staff is helpful and friendly, and the location is very good. It's close to gas stations, many restaurants, close to Target, Wal Mart, Kohls, etc. There is easy access to I-85. What UPSET me was the cobwebs hanging from the vaulted ceilings in my room and the fact that I asked for a wake up call that never came. Darn good thing I had set my cell phone alarm or I might have missed my flight. NOT GOOD. The rooms are somewhat outdated, which surprised me considering how nice it looked from the outside. The walk in shower was "okay". It could've been cleaner and it was out dated as well. Overall, it's not a bad place for the money but for this brand name I was disappointed. I expected more from Holiday Inn Express & Suites.

  • Stayed May 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bechfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 20 May 2011
Thank you for taking the time to share your comments about your recent stay in our hotel. I am saddened to learn that we did not exceed your expectations. It is only through comments such as yours that we can improve and provide the excellent service you have come to expect. Our staff takes any comment about our guests stay very seriously. I have shared your comments about the cleanliness and the missed wakeup call with our staff. Our ownership representative has also been made aware of your comments. I can assure you that steps have been taken to ensure that these misteps will not occur again.
We truly value you as a guest in our hotel and we want you to return. I promise we have what it takes to exceed your expectations!

Sincerely;

Robert Myers
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 8 May 2011

I can only confirm the previous posts for this hotel. A very nice HIE. The staff were all exceptionally friendly, polite and helpful. Reasonably sized, clean rooms. Easy to get to from the interstate and within easy travelling distance of downtown Montgomery. The kids loved the well sized indoor pool. Would definitely stay here again.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SteveHammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 20 May 2011
Thank you for taking the time to share your comments about your stay at our hotel.
Our staff really enjoys hearing about how well they take care of our guests. I am glad to hear that you enjoyed the indoor pool as well.
I will be sure to share your comments with the staff. We all realize that you had many choices and we are glad you chose our hotel.

Sincerely;

Robert Myers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Headland, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 April 2011

very nice rooms. pool and sun deck were very nice. free breakfeast was very good. employees were very helpful. would recommend this hotel to anyone.

Room Tip: all are very nice
See more room tips
  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank scottwhitaker99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMGMCP, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review, 20 May 2011
Thank you very much for taking the time to share your comments about your stay with us!

I am delighted that you enjoyed your visit! Our staff really enjoys hearing how well we take care of our guests. I will be sure to share your comments with the entire staff.

I do hope you will think of us when you return to Montgomery.

Sincerely;

Robert Myers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway

Property: Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway
Address: 9250 Boyd-Cooper Parkway, Montgomery, AL 36116
Phone Number:
Region: United States > Alabama > Montgomery
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Montgomery
#5 Family Hotel in Montgomery
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is located off I-85 exit 11, on Boyd-Cooper Parkway. Convenient to Eastchase shopping and dining. Our location features state of the art, spacious, luxuriously furnished guest rooms. Each guest room is furnished with a 32-inch flat panel television with premium cable, free wired and wireless high-speed Internet access, microwave, refrigerator, free local and 1-800-calls, and safety deposit boxes are available. Each guest may enjoy our delicious deluxe continental breakfast. The Holiday Inn Express Hotel & Suites has an exceptionally beautiful indoor heated pool and Jacuzzi hot tub. Business guests will appreciate the convenience of our business center and meeting rooms. The fitness center is well equipped with an elliptical cross trainer, treadmill, stair climber, and recumbent bike for your overall fitness. The Holiday Inn Express Hotel & Suites provide free parking, elevator, and USA Today newspaper. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Montgomery/Boyd Cooper Parkway
Holiday Inn Express Montgomery
Montgomery Holiday Inn
Holiday Inn Montgomery

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