Stayed two nights, one week apart. Room/bed/bath/kitchen was very nice...no complaints. First stay the front desk clerk gave me the wrong WiFi code...I eventually had to call front desk and get a good code...then it worked. Second stay my room had no WiFi reception at all, and no digital cable TV --- analog only. Called front desk, they promptly sent a guy up, he stared at the controller like a pig staring at a wristwatch and gave up after about 3 minutes. This is not the end of the world, but not great service.
Also, there are no ice machines at this hotel. They assume you'll get ice from the ice maker in the freezer in your room. However, both times the ice maker was turned off when I arrived. I got about 8 cubes that ejected when I turned the ice maker on and that was it. Left the ice maker on all night---had about 24 small cubes in the morning. Again, not the end of the world, but still not as good as the competition.
Breakfast the first morning (Monday) was fine---we were there right after they "opened up". Second stay we were there about one hour after they opened (Monday again) and they were out of fresh fruit, one waffle maker was out of order, and the small cheese omelettes were at first MIA and when the warmer was refilled, they were lukewarm. Several of the coffee carafes were empty as was the half & half container. There were not many other diners either visit. Again, not a crisis, just not good enough.
- Official Description (provided by the hotel):
- Montgomery, Alabama hotel welcomes guests for an extended stay Ideally located near downtown Montgomery, AL and Auburn University at Montgomery, the Staybridge Suites Montgomery - EastChase is an upscale extended stay hotel featuring premium services and a community-oriented atmosphere. Our convenient Montgomery hotel is adjacent to the Shoppes at EastChase and provides easy access to the area's most popular restaurants, attractions and businesses. Just a short distance from our Montgomery hotel near EastChase, extended stay guests can visit the Montgomery Zoo, the exciting Riverwalk Stadium and numerous Civil Rights museums. Montgomery's prestigious Blount Cultural Park is also located less than four miles from our friendly EastChase accommodations. Business travelers can appreciate our Montgomery lodgings near businesses such as Hyundai Motor Manufacturing, Rheem Manufacturing and Genpak Corporation. Two flexible meeting rooms are also available and are perfect for business conferences or seminars. During your extended stay in Montgomery, be sure to take advantage of the hotel's complimentary laundry services and free high-speed Internet access. Evening receptions are provided for relaxation and socialization, and the hotel's Fitness Center, outdoor swimming pool and lakeside sports court are perfect for recreation. We invite you to explore our excellent Montgomery - EastChase hotel rates and start planning your trip today. ... more less
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- Also Known As:
- Staybridge Suites Eastchase Montgomery Hotel Montgomery
- Staybridge Suites Montgomery