We attended a wedding in the Montgomery area and stayed at Embassy Suites. The location was great and within walking distance to the downtown area. The check-in, the gentleman who carried our luggage to our room, and the overall lobby area were great. We ate the breakfast buffet both mornings and it was above average, as well as the complimentary drinks and snacks in the bar area during the evening hospitality time. The negatives were the tired-looking and stained carpet in the hallways, our uncomfortable kingsize bed, and we never had maid service even though we were gone from our room for extended periods of time during the day. Our bed had a huge dip in the middle and the linens were obviously old. Our top sheet had a hole in it. Our daughter stayed on the pull-out sofa and the mattress pad had a huge stain on it. When we requested fresh linens however, the staff was very quick to provide them. We would stay at this property again, but attention really needs to be given to room updates.
- Official Description (provided by the hotel):
- The Embassy Suites Montgomery - Hotel & Conference Center is located in historic downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. ... more less
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- Also Known As:
- Embassy Suites Hotel & Montgomery Montgomery
- Embassy Suites Hotel And Montgomery Conference Center
- Embassy Suites Montgomery Hotel
- Montgomery Embassy Suites