This place is in a great location in Montgomery and the rooms are great but that's where it all ends. Two nights in a row there has been no hot water and I have had to call downstairs for maintenance and wait 45 minutes to take a bath. We had wanted to watch the Preakness but couldn't find the TV station so we called downstairs and were told that the main stations had not been available since a storm two weeks prior to our stay…TWO WEEKS and they had still not fixed the TVs. The room to room phone system wasn't working properly so we called the front desk to ask for a room to room connection. The front desk person picked up the phone without any greeting and proceeded to have a long personal conversation with someone before she ever said "hello". I don't expect 5 star service at a Hampton Inn but one would expect some sort of proper training and care when it comes to basics like hot water, TV, and courtesy.
- Official Description (provided by the hotel):
- Set in the heart of downtown Montgomery, this hotel is located in the fascinating historic district. Explore Montgomery's interesting history or treat yourself to an afternoon of shopping. Visit the Civil Rights Memorial & Center, admire the Confederate War Memorial, or walk the historic Selma to Montgomery National Historic Trail. This hotel in Montgomery also puts you within walking distance of the Hank Williams Museum, and just minutes from the Alabama Shakespeare Festival grounds. Play a game at Robert Trent Jones Golf Trail or stroll through Fort Toulouse/Jackson Park. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, or stay productive at our 24 hour business center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Odigeo and Travel Republic (UK) so you can book your Hampton Inn & Suites Montgomery-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
- Hampton Inn And Suites Montgomery-Downtown
- Hampton Inn Montgomery