Made reservations for two rooms five month's in advance for son's graduation from the University of Alabama. This is one of the most important night stays my wife and I will ever have in Tuscaloosa. When we called to see if we could get a portable bed added to one of the rooms because we had another person coming we were told that we had cancelled the rooms just last week which we had not. The hotel staff all but called us a liar when we said we had not. I guess the prices of the rooms have gone up substantially since we booked before Christmas and someone else was willing to pay more. After having this problem I saw another review where someone was billed twice. We were left scrambling to find another room just two weeks before graduation. Of course now there are not any available. Had to book a room 45 miles away. If the night is an important night to you like a ball game weekend or a weekend where there will be lots of people at the university then book somewhere else. Unfortunately I will never know if there rooms are nice or not so I cannot comment on that.
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