Very easy and user-friendly to setup reservation online. Upon arrival the front desk was quick to recognize the online reservation, register me, and hand me room keys in under two minutes, and with a smile, a welcoming attitude and service mindedness all the time, including in the morning on way to and out of breakfast. Nighttime front desk Rick needs management coaching on the art of customer service over the telephone for he lacks friendly tone and a caring attitude. Rick did his job but with no enthusiasm, he needs to know how to shine thru the phone instead of sounding blah and uncaring. Frontdesk Thomas and Jacob were excellent and genuine in every way. Excellent hot breakfast with more than enough choices to start the day energy packed. Breakfast included easy to make do-it-yourself waffles, wonderful biscuits with a sausage gravy, cinnamon rolls, muffins, bagles, siced bread, butter, jelly, honey, peanut butter, cold cereals, juices, milks, coffee, oranges, apples, yogurts, etc. Rooms dated but clean, with mini-refrigerator, microwave, coffee maker, wifi, plenty of ice outside, linen fresh, pillo-topped mattress, warm soft light quilted comforter, soft sheets, wonderful pillows set in their Quality signature manner. Light fixtures for bed reading were nonfunctional. Front door parking. Laundromat. Pool. A little noisy at times from nearby I-85 traffic in rooms near interstate. Plenty of eating alternatives in area, and huge Tiger Town shopping complex just on eexit down the road. When in the area again I will choose Quality Inn of Opelika, Alabama.
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- Also Known As:
- Opelika Quality Inn