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“Really needs improvements!”
Review of Comfort Inn

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Comfort Inn
Ranked #9 of 17 Hotels in Opelika
Reviewed 28 May 2014 via mobile

Stayed at this establishment on 5/26/14 and after getting something to eat I noticed there were dead bugs on the floor there were cigarette burns on the bed spread and there was something seriously wrong with the a/c unit. Didn't bother telling them about it right then becauseI was already ready for bed and didn't feel like changing rooms.

  • Stayed: May 2014
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Thank BillFogarty3026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 3 June 2014

Dear Guest, We are in the middle of our renovations and we will be completed by the end of July. Please contact me directly at gm.al005@choicehotels.com so I can assist you further.

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61 - 67 of 96 reviews

Reviewed 7 April 2014

This Comfort Inn is not centrally located to anything except the Cracker Barrel next door. The room was the expected size and reasonably clean, however it was shabby and dated. The carpet was dusty and looked to be in need of a good shampoo. The bed linens appeared to be clean however the towels were threadbare and when held up, you could see through them. The ceiling had a very large brown water stain in the sleeping area. Not very many TV channels.

No check out sheet was slipped under the door the night before. When checking out in person the next morning, the clerk was sitting and passing the time with her boyfriend in the lobby instead of working behind the counter. Overall, this was just a place to lay one's head and no frills were attached.

Room Tip: Stay closer to shopping and dining in Tiger Town.
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  • Stayed: April 2014, travelled on business
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2  Thank Lmsampson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 8 April 2014

Dear Guest, Thank you for taking your time to post this review. On behalf of our entire staff, I would like to apologize for any inconvenience our hotel may have caused you. Please contact me at your earliest convenience so I can resolve your issues. You can reach me at 334.741.9977 or via email gm.al005@choicehotels.com.

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Reviewed 27 March 2014

This is a clean and comfortable place to stay. We didn't have problems with the room at all. It was great for a nice, hot shower and a good nights sleep. The price was right as well.

Friendly staff! I will stay here again if in the area.

  • Stayed: February 2014, travelled as a couple
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Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 31 March 2014

Dear Barbara,

Thank you for taking the time to give us a great review! We try our best to make all of our guests stay here a pleasurable experience!
We hope to see you again soon!

Sincerely,

Richard Richards
Manager
Comfort Inn
3347419977

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Reviewed 12 March 2014

This is a contractors hotel. By that, I mean if you're working construction or some other type of building trade, this is a no frills hotel. It is clean and comfortable and safe for travelers. The decor is worn and the building seems a little dated. The breakfast was not appealing so I'm glad there was a Cracker Barrel nearby.

Stayed: March 2014, travelled on business
1  Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 14 March 2014

Dear Guest, Thank you for taking your time to post this review. Our hotel is going through a complete renovation and I would like to welcome you back once we are completely done. We very much appreciate your business. Vic Patel

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Reviewed 22 February 2014

I was in Opelika for a conference at the Event Center and this was a very convenient place to stay. The bed was very comfortable with lots of pillows and the room clean. Good wifi connection and very pleasant staff. Breakfast was ok but if you want something else for breakfast both Cracker Barrel and Waffle House are within walking distance. I'd stay here again.

  • Stayed: February 2014, travelled on business
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Thank travelprof57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 24 February 2014

Dear Guest, Thank you for taking your time to post this review. It's always a pleasure to hear we are doing a good job. I will share your comments with our staff. Please contact us directly to make your next reservation. Thank you for your business. Vic Patel

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Reviewed 20 January 2014

It has been several months since we stayed here and this was on our return trip home. As has been the custom when we arrive, we are warmly greeted by the Staff and check-in is very fast. The room was very clean and quiet, the breakfast was very good, the bed we had was a tall king size and no-smoking room. We will stay here again.

Room Tip: Get a 2nd floor or higher room as it is quieter.
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  • Stayed: January 2014, travelled with family
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1  Thank Von K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 22 January 2014

Dear Guest, Thank you for taking your time to post this review. It's always a pleasure hearing that our staff is doing great job. I will share this comment with my staff and we very much appreciate your business. Vic Patel

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Reviewed 9 November 2013

We were given a "smoker room" because the booking was done via Hotwire. The smell on the floor with the smoker rooms was incredible. Everything else in this hotel is mediocre at best. We cancelled the booking shortly after arriving and went somewhere else.

Stayed: October 2013, travelled as a couple
3  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vic P, General Manager at Comfort Inn, responded to this reviewResponded 11 November 2013

Dear Guest, I apologize you had to go to a different hotel due to the smoking room. Please be very careful when you book hotel rooms on the 3rd party website since they will not say which type of room you are getting. Please visit www.choicehotels.com next time and you will get the best advertised rate. If we had a non-smoking room available that specific day we would have gladly switched you to one. Once again sorry for any inconvenience our hotel may have caused you.

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Additional Information about Comfort Inn

Address: 811 Fox Run Pkwy, Opelika, AL 36801-5995
Phone Number:
Region: United States > Alabama > Opelika
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 17 Hotels in Opelika
Price Range: £55 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Inn Opelika
Opelika Comfort Inn

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